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Entry Level Computer Help Desk Jobs in Colorado (NOW HIRING)

Amentum

Help Desk Analyst - NISSC II

Colorado Springs, CO · On-site

$70K - $80K/yr

Position Title: Help Desk Specialist Location: Cheyenne Mountain Space Force Station (CMSFS ... Support the CMSFS marquee, managing computer imaging servers, overseeing communication closet/rack ...

Pae

Help Desk Analyst - NISSC II

Colorado Springs, CO

$70K - $80K/yr

Position Title: Help Desk Specialist Location: Cheyenne Mountain Space Force Station (CMSFS ... Support the CMSFS marquee, managing computer imaging servers, overseeing communication closet/rack ...

Amentum

Help Desk Analyst - NISSC II

Colorado Springs, CO · On-site

$19.75 - $27/hr

They are seeking a Help Desk Specialist to troubleshoot and resolve issues related to supported ... computer imaging servers, overseeing communication closet/rack management, handling software ...

Press-One Customer Care

IT Help Desk

Fort Collins, CO · On-site

$19 - $20/hr

You will help troubleshoot and resolve client hardware, software, and network issues reported via ... Two years of work experience in a computer-related field. An equivalent combination of education ...

Sharp Solutions Inc

Help Desk Tier 2 Mac Windows

Denver, CO · On-site

$20 - $27/hr

Join our team supporting USGS Service Desk! JOB RESPONSIBILITIES: * Deliver on-site deskside ... Install and configure laptops and PCs using standardized computer images. * Support users with file ...

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Entry Level Computer Help Desk information

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Colorado? For Entry Level Computer Help Desk jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Colorado look for? The top searched job categories for Entry Level Computer Help Desk jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Computer Help Desk jobs? Cities in Colorado with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Colorado as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

IT Help Desk Technician

Grand River Health Main Campus

Rifle, CO

$20.43 - $29.76/hr

Other

Posted 19 days ago

Job description

IT Help Desk

PRN, Days
Grand River Health | Rifle, CO

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care.

What You’ll Do

 

The Help Desk Technician’s role is to provide customer support and technical assistance to customers who are using software, hardware or other computer systems and need help completing a business task or troubleshooting problems through diagnostic tests.  Support and Technical assistance can be provided by telephone, chat, email, ticket, remote access to their computers or hands-on help in person.  Identifies and learns appropriate software and hardware used and supported by Grand River Hospital District (GRHD).

  • Tasks include fielding incoming requests from customers by telephone, email or the ticketing system in a professional and courteous manner.
  • Main area of ticket responsibility includes routine issues (e.g. password resets, create new network users accounts, updates users network access, creates email distribution lists, installs or move workstations, printers, copiers, scanners, telephones, and hardware repairs).
  • Documents all pertinent customer identification information including name, department, phone number and the nature of the problem or issue.
  • Documents help desk problem solving processes and activities in ticket. 
  • Performs post-resolution follow-ups.
  • Participates in maintaining equipment inventory and asset tagging GRH’s equipment.
  • Install desktop software applications as needed. 
  • Create or maintain desktop Image. 
  • Apply Microsoft patches, Antivirus and SafeEnd protection to the workstations.  
  • Prioritizes and escalates problems to the appropriate technician as necessary.
 

Who We’re Looking For

  • Associate’s degree in computer science or related field preferred.
  • 0–2 years of professional experience in a similar role preferred.
  • Experience in the healthcare industry is preferred.
  • Familiarity with Windows and MAC operating systems.
  • Some application support experience, including virus protection and remediation of infected workstations, preferred.
  • Hardware troubleshooting experience preferred.
  • On-call response required within one hour at Grand River Hospital District, 501 Airport Road, Rifle, CO 81650.

  

What We Offer


Our total rewards package includes

  • Pay Range: $20.43 - $29.76/hour (based on experience)
  • Shift Differentials: $2–$4/hour for nights and weekends
  • PRN Differential: 10% differential in addition to base rate salary
  • Perks: Flexible scheduling, employee assistance program, access to outdoor recreation, and more!

Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Position is open until filled unless posted otherwise.

Why Join Grand River Health?
As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:
To improve the health and well-being of the communities we serve.

OUR VISION:
To be our communities’ first choice in quality healthcare.

Apply