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Entry Level Computer Help Desk Jobs in Arkansas (NOW HIRING)

Parkland Health

... entry level software design experience or exposure. - Prefer entry level network engineering ... computer networks and troubleshooting concepts and ticketing software. - Must be able to ...

Uasys

IT Service Desk Agent

Little Rock, AR · On-site

$18/hr

The IT Service Desk Agent is responsible for a wide range of activities related to service desk ... This may include computer set-up and configuration, coordinating the delivery, return, or ...

Westrock Coffee

IT Support Tech

Alexander, AR · On-site

$20.25 - $27.75/hr

Support includes specification, installation, testing, and maintenance of computer systems and peripherals within established standards and guidelines. Help Desk support involves being on-call 7x24 ...

Westrock Coffee

IT Support Tech

Conway, AR · On-site

$18.75 - $25.75/hr

Support includes specification, installation, testing, and maintenance of computer systems and peripherals within established standards and guidelines. Help Desk support involves being on-call 7x24 ...

21c Museum Hotels

Front Desk Agent

Bentonville, AR

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of ... Basic computer skills; experience with reservation / property management systems helpful Additional ...

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Entry Level Computer Help Desk information

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How much do entry level computer help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for entry level computer help desk in Arkansas is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.09 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Arkansas? For Entry Level Computer Help Desk jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Arkansas look for? The top searched job categories for Entry Level Computer Help Desk jobs in Arkansas are:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Arkansas as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,054 per year, or $15.4 per hour.
Help Desk Technician

Help Desk Technician

CEI Engineering Associates

Bentonville, AR • On-site

$17 - $23/hr

Full-time

Medical, Retirement

Posted 10 days ago

Job description

CEI Engineering Associates in Bentonville, AR is looking to hire a full-time Help Desk Technician to provide technical support.
This position earns a competitive salary and has the opportunity to earn more based on skill set and experience. We provide excellent benefits, including comprehensive health offerings, a 401(k) with a company match, an employee stock ownership plan, a quarterly incentive bonus program, continuing education opportunities, and a health and wellness reimbursement program.
ABOUT CEI ENGINEERING ASSOCIATES
Established in 1973, we became a leader in civil engineering, land surveying, and landscape architecture by approaching each project with the same objectives: to help our clients streamline their processes, create efficiencies, avoid costly mistakes, and drive revenue to their bottom line. With offices from coast to coast and a dedicated team of more than 180 professionals, we are a diverse, deeply experienced, and inclusive firm ready to help our clients take advantage of every opportunity that comes their way.
We employ hard-working people who want to develop and grow along with our company. We also want to help our employees and their families lead healthy, balanced lives. Therefore, we provide affordable coverage that promotes wellness beyond basic healthcare. By offering competitive pay, excellent benefits, and ongoing training, we foster a supportive environment where our team can excel. Most importantly, we aim to give our employees the opportunity to do what they do best every single day.
A DAY IN THE LIFE OF A HELP DESK TECHNICIAN
As a Help Desk Technician, you provide invaluable technical support and customer service for both coworkers and clients. Knowledgeable and eager to help, you thoroughly assist others with accessing and using automated systems and services. Promptly responding to user requests, you help identify the problem, determine the best way to resolve it, and then coach the user through the resolution process.
You maintain a professional and helpful demeanor as you troubleshoot and complete software installations, upgrades, and other application problems. For more advanced complications, you coordinate with the appropriate technical personnel to address the issue. As you resolve problems, you document and track the reported issues to keep an eye on patterns and search for areas for improvement. You take pride in helping others using your technical expertise!
QUALIFICATIONS FOR A HELP DESK TECHNICIAN
  • Associate degree in computer science or information systems and some related experience OR an equivalent combination of experience and training
  • Familiarity with hardware such as laptops, mobile devices, printers, and copiers, network drives
  • Familiarity with operating systems such as MS Windows11, Apple iOS, and Android
  • Familiarity with MS products such as Word, Excel, PowerPoint, Outlook, Visio, and Lync
  • Familiarity with browsers such as Edge, Google Chrome, and Safari.
  • Valid driver's license, an acceptable driving record, and the ability to occasionally travel overnight

Experience providing computer or help desk technical support would be a plus. ITIL Foundations and CompTIA A+ certifications would be preferred but are not required.

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