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Entry Level Computer Help Desk Jobs in Arkansas (NOW HIRING)

Rainwater Holt and Sexton

Front Desk Manager

Little Rock, AR · On-site

$14 - $18/hr

... helping individuals navigate challenging times in their lives. Join us in making a meaningful ... Excellent computer and typing skills * Ability to maintain knowledge of law firm policies and ...

Rainwater, Holt & Sexton

Front Desk Manager- BRYANT

Bryant, AR · On-site

$14.50 - $18.50/hr

... helping individuals navigate challenging times in their lives. Join us in making a meaningful ... Excellent computer and typing skills * Ability to maintain knowledge of law firm policies and ...

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Arkansas

Entry Level Computer Help Desk information

See Arkansas salary details

$6

$15

$23

How much do entry level computer help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for entry level computer help desk in Arkansas is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.09 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Arkansas? For Entry Level Computer Help Desk jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Arkansas look for? The top searched job categories for Entry Level Computer Help Desk jobs in Arkansas are:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Arkansas as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,054 per year, or $15.4 per hour.
Customer Service & Retail Front Desk Associate

Customer Service & Retail Front Desk Associate

Driven Brands

Benton, AR

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Driven Brands rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

242nd of 332 rated vehicle maintenance

Job description

Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
JOB DESCRIPTION:
Customer Service & Retail Front Desk Associate - Experienced & Entry Level Positions Available!
Are you a people person? Do you love helping others? Motivated by results?
If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates!
Experience is VALUED...
Experienced customer service professionals with automotive industry experience can join our team right away making up to $18 per hour.*
...but no experience REQUIRED!
Some of our most successful customer service reps joined our team as trainees with no experience at all, but were once servers, restaurant workers, retail employees, call center employees, auto dealer account reps, or other customer-facing professionals!
PAID TRAINING AVAILABLE!
We will train you how to professionally explain our auto glass repair process, respond to customer inquiries, and manage billing invoices. During training you will earn at least $15/hr* and after training you will make up to $18/hr!*
What our Customer Service Reps love about Auto Glass Now:

  • Full-time & part-time schedules are available
  • Competitive base pay rates
  • PAID TIME OFF for full-time employees
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • SAME DAY PAY available through myFlexPay
As a Driven Brands Auto Glass Customer Service Rep, your job will be to:
  • Intake and assist walk-ins, appointments, and returning customers
  • Create estimates, price quotes, and invoices for auto work
  • Answer phones and return customer calls
  • Provide excellent customer service
  • Assist Manager with daily parts returns
  • Ensure accuracy when ordering parts
  • Input documentation on all calls and follow-up with callers as needed
  • Confirm all mobile jobs parts and materials before dispatching drivers
  • Open new accounts and service existing accounts
  • Maintain a professional appearance and positive attitude
All our CSR's need to meet the following requirements:
  • Must have a positive attitude and customer service mindset
  • Must have basic computer skills
  • Must have strong communication skills
  • Bilingual (Spanish) proficiency is a plus!
  • Prior phone or call center experience is a plus!

*or more in markets with a higher cost of living
#LI-DNI
#DBHVOL
Get early access to 50% of your earned wages at any time through our myFlexPay program.

What Driven Brands employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Driven Brands

Sourced by ZipRecruiter

Driven Brands, headquartered in Charlotte, NC, US, is a leading automotive aftermarket services company. With its website drivenbrands.com providing a wealth of information about the services it offers, it's evident that the company is committed to providing top-notch services in the automotive industry. This enterprise, founded in 2006, vast portfolio features some of the most recognizable brands in the auto repair, maintenance, and car wash world - including Meineke Car Care Centers, MAACO, 1-800 Radiator & A/C, and more. The company's core mission is to provide comprehensive and high-quality automotive services to meet the diverse needs of its customer base. With a broad network that includes over 3,000 centers across the United States and Canada, Driven Brands has served millions of customers, a testament to its standing in the auto service industry.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2006

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