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Entry Level Computer Help Desk Jobs (NOW HIRING)

RK Supply

Help Desk Technician

Midland, TX · On-site

$19 - $25.50/hr

Help Desk Technician We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Provide personal computer and operating system technical support to LAN/WAN/Remote user community ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

FLATLAND HOLDINGS LLC

Help Desk Technician

Midland, TX

$19 - $25.50/hr

Help Desk Technician We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Install, modify, and repair computer hardware and software. * Clean up computers. * Run diagnostic ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Install, modify, and repair computer hardware and software. * Clean up computers. * Run diagnostic ...

TriOptus LLC

Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the ... Candidates with a college degree in computer science, network administration, or computer ...

Dexian

Entry-Level Computer Systems Analyst

Birmingham, AL · On-site

$28 - $31/hr

In-Person Interview Required! Entry-Level Computer Systems Analyst Birmingham, AL: 100% Onsite 12 ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems.

Cherokee Federal

Help Desk Coordinator

San Antonio, TX

$47K - $56K/yr

Help Desk Coordinator Intermediate This position requires an active Secret clearance. Help Desk ... Supports functional users in troubleshooting computer related problems. Polite, patient, and ...

Cherokee Federal

Help Desk Coordinator

San Antonio, TX · On-site

$47K - $56K/yr

Help Desk Coordinator Intermediate This position requires an active Secret clearance. Help Desk ... Supports functional users in troubleshooting computer related problems. Polite, patient, and ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems.

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems.

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Entry Level Computer Help Desk information

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How much do entry level computer help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level computer help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
More about Entry Level Computer Help Desk jobs
What cities are hiring for Entry Level Computer Help Desk jobs? Cities with the most Entry Level Computer Help Desk job openings:
What states have the most Entry Level Computer Help Desk jobs? States with the most job openings for Entry Level Computer Help Desk jobs include:
What job categories do people searching Entry Level Computer Help Desk jobs look for? The top searched job categories for Entry Level Computer Help Desk jobs are:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Technician

Help Desk Technician

RK Supply

Midland, TX • On-site

$19 - $25.50/hr

Other

Posted 5 days ago

Job description

Help Desk Technician
We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or hardware. A help desk technician's main responsibilities include:
  • Serving as the first point of contact for users seeking technical assistance over the phone, email, or chat
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided by users
  • Walking the user through the problem-solving process
  • Escalating unresolved issues to the next level of support personnel
  • Providing accurate information on IT products or services
  • Recording events and problems and their resolution in logs
  • Following up and updating user status and information
  • Passing on any feedback or suggestions by users to the appropriate internal team
  • Identifying and suggesting possible improvements on procedures

To be successful in this role, help desk technician, one must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be user-oriented and patient to deal with difficult users. Willing to travel to locations and service computer systems, software, or hardware.
A help desk technician must have:
  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English (or other language specified by keywords)
  • Excellent communication skills
  • User-oriented and cool-tempered

You should have a high school diploma or equivalent and some relevant experience or certification in IT support.
If you are interested in this position, please apply at rksupply.net/careers
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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