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Entry Level Computer Help Desk Jobs in Rhode Island

Brownhealth

ED Patient Care Tech I PD

Newport, RI

Reports computer and equipment malfunctions to the help desk.Accurately uses all existing computer ... Entry level credentialing of secretarial and nursing assistant skills.Current Rhode Island ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Lifespan

ED Patient Care Tech I

Newport, RI · On-site

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brownhealth

ED Patient Care Tech I

Newport, RI · On-site

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Lifespan

ED Patient Care Tech I PD

Newport, RI · On-site

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Rhode Island

Entry Level Computer Help Desk information

See Rhode Island salary details

$7

$18

$27

How much do entry level computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for entry level computer help desk in Rhode Island is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Rhode Island? For Entry Level Computer Help Desk jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Rhode Island look for? The top searched job categories for Entry Level Computer Help Desk jobs in Rhode Island are:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Rhode Island as of June 2026, with employment types broken down into 2% As Needed, 36% Full Time, 57% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,744 per year, or $18.6 per hour.
Front Desk Attendant (part-time)

Front Desk Attendant (part-time)

Health Fitness

West Greenwich, RI • On-site

$16 - $18/hr

Other

Posted 23 days ago

HealthFitness rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

2nd of 61 rated gym and leisure clubs

Job description

Front Desk Attendant

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness is looking for a part-time, 20 hpw, Front Desk Attendant to join the team at our corporate client site located in West Greenwich, RI. This role is ideal for a dependable professional with strong communication skills, keen attention to detail, and a passion for delivering exceptional service.

Schedule: Monday–Friday, 11:00 a.m.–3:00 p.m. (set schedule, non-rotating).

This role is ideal for candidates who can reliably work 11:00 a.m.–3:00 p.m. and provide occasional additional support within facility hours (5am-4pm).

Greet, check-in and assist customers. Provides program information, services, membership and ensures the highest possible level of customer service and participant satisfaction.

Key Accountabilities:

  • Greeting, checking-in and assisting customers, provide program information services and membership information. Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
  • Assist with all member service desk administration and processes, answer phones, and process membership enrollments. Collects membership fees and performs related recordkeeping.
  • Participates in membership drives to acquire new participants and enroll new participants.
  • Laundry and locker rooms services.
  • Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures.
  • Participate in internal programs and special events.
  • Opening and/or closing duties.
  • Other duties as assigned.

Minimum Requirements:

  • High School Diploma or GED required.
  • Previous customer service experience a plus.
  • Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required.
  • Computer proficiency in MS Office including Word, Excel, and Outlook; and working knowledge of the member management system, databases, and tools.

The compensation range for this role is $16.00 - $18.00/hour. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.

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