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Computer Help Desk Jobs Near Me

fi

Help Desk Support Specialist

Columbus, OH

Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat ... Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the ...

IDEALFORCE LLC

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

... in computer science, computer information systems, computer programming, systems analysis, or ... Provides help desk support within the DSA (e.g., serves as initial contact for internal & external ...

US Tech Solutions

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

... all computer systems applications, telephony and paging systems, personal computers and mobile ... Qualifications any one having help desk experience and customer service like inbound and outbound ...

Inteliblue

Service Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Title: Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx ... Receive phone calls and emails from users having problems with using computer software, website ...

Tata Consultancy Services

Service Desk Agent

Columbus, OH · On-site

$16.50 - $21/hr

Required : • BACHELOR OF COMPUTER SCIENCE • Excellent interpersonal skills and team co-ordination • Hands-on experience in supporting IT Service Desk • Proactive, effectively addressing ...

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How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What cities are hiring for Computer Help Desk jobs? Cities with the most Computer Help Desk job openings:
What states have the most Computer Help Desk jobs? States with the most job openings for Computer Help Desk jobs include:
What are the most commonly searched types of Computer Help Desk jobs? The most popular types of Computer Help Desk jobs are:
Computer Help Desk jobs near you
A map of the United States highlighting the number of Computer Help Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Computer Help Desk job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Help Desk Support Specialist

Help Desk Support Specialist

fi

Columbus, OH

Other

Medical, Dental, Vision

Posted 22 days ago

Job description

Franklin International, a leading manufacturer of adhesives, coatings, and sealants is currently seeking a Help Desk Support Specialist. This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. 

Fundamental Job Tasks:

Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.  Gives technical instructions in lay terms.  Troubleshoots, replaces, evaluates and configures devices, specialty software and unique service requests.  Enters Incident Report tickets into Helpdesk database.  Provides clear written and spoken information about a problem, issue, or event to the appropriate IS analyst for further problem resolution, if needed.  Fulfills all service level standards for response time and quality.

Ensures end users have proper software, hardware, and peripherals by implementing maintenance, upgrade and installation plans for PC replacements.  Monitors IS hardware and software inventories.  Enters hardware and software inventory data into the Helpdesk Inventory database.  Trains end users on office equipment, hardware and software, as needed. Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the installation of computer facilities for new hires and for office moves.

Assists management with information related to external audits of hardware, software, documentation and reporting. 

Targeted Skills/Knowledge:

Associate of Science degree in Technology or equivalent experience is required. Experience with PC repair and support service along with a working knowledge of Windows operating systems and the MS Office Suite applications is preferred.  The position requires excellent technical, interpersonal skills, as well as good written and verbal communication skills.  Position requires a high degree of analytical and organizational skill.

About Us:

Based in Columbus, Ohio, U.S.A., Franklin International was established in 1935 and today is among the largest privately held manufacturers of adhesives, sealants and polymers for commercial and industrial applications. Franklin integrates its core competency –emulsion polymerization – into a broad product offering, including glues, adhesives, hot melts, binders, sizing compounds and more. These products are distributed across six continents for use in construction, furniture manufacturing, millwork, paper converting, pressure-sensitive products and fiberglass reinforcement.
Franklin International is proud of our family-friendly atmosphere. We are small enough that people know your name, but big enough to have the resources available to do amazing things within our industry. Our award-winning benefits program includes a wide range of benefits from medical, dental, and vision insurance to more unique options like a free on-site fitness center, nurse health coach, 529 Plan matching, and adoption support. Our average employee tenure is over twelve years; learn more at www.FranklinInternational.com.

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