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Computer Help Desk Jobs in Utah (NOW HIRING)

WesTech Engineering

Help Desk Technician

Salt Lake City, UT · Hybrid

$18.25 - $24.75/hr

Summary We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office. Candidates for this position may be required to pass ...

Holiday Oil

Help Desk Technician I

Draper, UT

$18.75 - $25.25/hr

Train users on basic computer functions, applications, and security best practices. * Install and ... Provide rotating help desk coverage, including possible nights and weekends, and respond to ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Train users on basic computer functions, applications, and security best practices. * Install and ... Provide rotating help desk coverage, including possible nights and weekends, and respond to ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Train users on basic computer functions, applications, and security best practices.Install and ... Provide rotating help desk coverage, including possible nights and weekends, and respond to ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

Integritymarketing

Help Desk Technician

Farmington, UT

$19 - $25.50/hr

Job Summary This is an in-person, office-based Tier 2 Help Desk position that provides hands-on ... Education Bachelor's degree in Computer Science, Information Systems, or a related field preferred ...

BioFire Defense

Help Desk Manager

Salt Lake City, UT · On-site

$68K - $73K/yr

The Help Desk Manager provides leadership, direction, and operational oversight for the Tier I, II, ... Dexterity of hands and fingers to operate power tools and handle delicate computer components.

Kane is Able

Sr. Help Desk Technician

West Jordan, UT · On-site

$65K - $73K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a ...

ID Logistics

Sr. Help Desk Technician

West Jordan, UT · On-site

$65K - $73K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Ability to lift and or move various computer equipment up to 50 lbs. * Must own a basic repair kit

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Utah

Computer Help Desk information

See Utah salary details

$11

$21

$30

How much do computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer help desk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is a computer help desk professional?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What are the key skills and qualifications needed to thrive as a computer help desk professional?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

Are computer help desk jobs hard to get?

Computer help desk jobs are generally accessible to candidates with basic technical skills, good communication, and problem-solving abilities. Entry-level positions often require certifications like CompTIA A+ and may involve on-the-job training, making them attainable for many job seekers. Competition can vary based on location and experience, but these roles are typically available for those with the right foundational knowledge.

Is help desk a good career?

A help desk or computer help desk role is a common entry-level IT position that involves troubleshooting technical issues, providing customer support, and maintaining hardware and software. It offers opportunities to develop technical skills, earn certifications like CompTIA A+, and advance into specialized IT roles or management positions. The job typically requires strong communication skills and problem-solving abilities and can provide stable employment in various industries.

What are the most commonly searched types of Computer Help Desk jobs in Utah?

The most popular types of Computer Help Desk jobs in Utah are:

What cities in Utah are hiring for Computer Help Desk jobs?

Cities in Utah with the most Computer Help Desk job openings:

Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Help Desk Technician

WesTech Engineering

Salt Lake City, UT • Hybrid

$18.25 - $24.75/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

WesTech Engineering rating

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

14th of 450 rated engineering

Job description

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service – safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.

 As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.

Summary

We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office.

Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Some of the work you will do: 

  • Install, troubleshoot, and support end-user hardware and software
  • Image new and existing desktop and laptop computers
  • Respond to help requests via, phone, email, ticket system
  • Track, prioritize, and document hardware and software support requests
  • Deliver and set up computers and configure Office, CAD, and custom applications

    Here are the skills that you need: 

    • High School diploma or equivalent
    • Two or more years of experience in a related position or field. 
    • Working knowledge of Windows desktop operating systems
    • Customer service driven with high attention to detail
    • Excellent communication and interpersonal skills
    • Excellent troubleshooting ability
    • Prioritize tasks and projects, stay productive during downtime, and occasionally work unsupervised
    • Dependable, punctual, and excels working in a team environment
    • Eager to learn new technologies
    • Ability to lift, carry and/or place hardware or equipment, up to 50 pounds. 

    Here are the skills and qualifications that will set you apart: 

    • Technical certification (such as A+, MTA, MCSA)
    • Associates degree or higher in a related field
    • Two or more years of experience working in a customer service role in any technical field
    • Managing users and computers in an Active Directory domain
    • Familiarity with managing Office 365 users and mailboxes
    • Experience repairing desktop and laptop hardware

      Physical Requirements:

      • Ability to perform tasks while in a sedentary position using a computer and phone.
      • Frequently required to engage in talking, hearing, and visual focus.
      • Regularly required to move throughout the facility, with reasonable accommodations available for individuals with disabilities.  
      • Occasionally required to lift and/or move up to 50 pounds.

      Benefits and perks we offer:

      • Competitive salary and performance-based annual bonuses.
      • Dollar for dollar 401K match of 6%.
      • Flexible work hours, hybrid schedules with remote work options.
      • Comprehensive health and wellness benefits package with an onsite medical facility
      • Company HSA contribution, Paid Parental Leave, Employee Assistance Program
      • Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability.
      • PTO plan and Paid Holidays.
      • Tuition Reimbursement.
      • Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

      WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

      What WesTech Engineering employees say

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