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Computer Help Desk Jobs in Utah (NOW HIRING)

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

Help Desk Support

Salt Lake City, UT

$19.25 - $26.25/hr

Resolve 2nd Level computer issues for the corporate office and remote branches. * Provide 2nd Level support to the Help Desk Tier 1 staff and support Information System management with technical ...

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Resolve 2nd Level computer issues for the corporate office and remote branches. * Provide 2nd Level support to the Help Desk Tier 1 staff and support Information System management with technical ...

Working knowledge of computer systems, hardware, and software. * Help Desk Experience. * Good problem-solving, analytical, and team-working skills. * Excellent communication and interpersonal skills.

JR Help Desk Technician

Dugway, UT

$18.25 - $24.50/hr

The Help Desk Technician I provides first-level technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

JR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician I provides first-level technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

JR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician I provides first-level technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician III provides advanced technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician III provides advanced technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician III provides advanced technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent hands-on experience may be considered. * Three to five years of experience in help desk, desktop ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

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Showing results 1-20

Computer Help Desk information

See Utah salary details

$11

$21

$30

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Utah? The most popular types of Computer Help Desk jobs in Utah are:
What cities in Utah are hiring for Computer Help Desk jobs? Cities in Utah with the most Computer Help Desk job openings:
Infographic showing various Computer Help Desk job openings in Utah as of June 2026, with employment types broken down into 3% As Needed, 75% Full Time, 19% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.
Help Desk Technician / Analyst

Help Desk Technician / Analyst

WesTech Engineering

Salt Lake City, UT • Hybrid

$18.75 - $25.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


WesTech Engineering rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 356 rated engineering


Job description

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service – safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.

 As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.

Summary

We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office.

Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Some of the work you will do: 

  • Install, troubleshoot, and support end-user hardware and software
  • Image new and existing desktop and laptop computers
  • Respond to help requests via, phone, email, ticket system
  • Track, prioritize, and document hardware and software support requests
  • Deliver and set up computers and configure Office, CAD, and custom applications

    Here are the skills that you need: 

    • High School diploma or equivalent
    • Two or more years of experience in a related position or field. 
    • Working knowledge of Windows desktop operating systems
    • Customer service driven with high attention to detail
    • Excellent communication and interpersonal skills
    • Excellent troubleshooting ability
    • Prioritize tasks and projects, stay productive during downtime, and occasionally work unsupervised
    • Dependable, punctual, and excels working in a team environment
    • Eager to learn new technologies
    • Ability to lift, carry and/or place hardware or equipment, up to 50 pounds. 

    Here are the skills and qualifications that will set you apart: 

    • Technical certification (such as A+, MTA, MCSA)
    • Associates degree or higher in a related field
    • Two or more years of experience working in a customer service role in any technical field
    • Managing users and computers in an Active Directory domain
    • Familiarity with managing Office 365 users and mailboxes
    • Experience repairing desktop and laptop hardware

      Physical Requirements:

      • Ability to perform tasks while in a sedentary position using a computer and phone.
      • Frequently required to engage in talking, hearing, and visual focus.
      • Regularly required to move throughout the facility, with reasonable accommodations available for individuals with disabilities.  
      • Occasionally required to lift and/or move up to 50 pounds.

      Benefits and perks we offer:

      • Competitive salary and performance-based annual bonuses.
      • Dollar for dollar 401K match of 6%.
      • Flexible work hours, hybrid schedules with remote work options.
      • Comprehensive health and wellness benefits package with an onsite medical facility
      • Company HSA contribution, Paid Parental Leave, Employee Assistance Program
      • Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability.
      • PTO plan and Paid Holidays.
      • Tuition Reimbursement.
      • Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

      WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.