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Entry Level Computer Help Desk Jobs in Utah (NOW HIRING)

Kenworth Sales

Help Desk Support

Salt Lake City, UT

$19.25 - $26.25/hr

Resolve 2nd Level computer issues for the corporate office and remote branches. * Provide 2nd Level support to the Help Desk Tier 1 staff and support Information System management with technical ...

University of Utah

Computer Assistant

Salt Lake City, UT · On-site

$12.02 - $16/hr

Hybrid position made up of assistant and entry level computer positions (including but not limited ... Serves as a help desk resource for assigned areas. Responsibilities * Provides computer support by ...

Kenworth Sales Company

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Resolve 2nd Level computer issues for the corporate office and remote branches. * Provide 2nd Level support to the Help Desk Tier 1 staff and support Information System management with technical ...

Taurean Consulting

Help Desk - Level I

Draper, UT

$22 - $24/hr

Working knowledge of computer systems, hardware, and software. * Help Desk Experience. * Good problem-solving, analytical, and team-working skills. * Excellent communication and interpersonal skills.

Digital Consultants, LLC

JR Help Desk Technician

Dugway, UT

$18.25 - $24.50/hr

The Help Desk Technician I provides first-level technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

Digital Consultants, LLC

JR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician I provides first-level technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

Digital Consultants LLC

JR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

The Help Desk Technician I provides first-level technical support for Information Technology (IT) ... Experience troubleshooting computer hardware, software, operating systems, and peripheral devices.

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Basic knowledge of networking protocols, information security practices, and computer/printer ...

LHMSH LLC

IT Help Desk Technician II

Sandy, UT · On-site

$24 - $27/hr

Description The IT Help Desk Technician II provides intermediate-level technical support for users across the organization, ensuring prompt and effective resolution of issues related to computer ...

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Entry Level Computer Help Desk information

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
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What job categories do people searching Entry Level Computer Help Desk jobs in Utah look for? The top searched job categories for Entry Level Computer Help Desk jobs in Utah are:
What cities in Utah are hiring for Entry Level Computer Help Desk jobs? Cities in Utah with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Utah as of June 2026, with employment types broken down into 2% As Needed, 34% Full Time, 59% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Help Desk Technician / Analyst

Help Desk Technician / Analyst

WesTech Engineering

Salt Lake City, UT • Hybrid

$18.75 - $25.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

WesTech Engineering rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 356 rated engineering

Job description

Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service – safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more.

 As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.

Summary

We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office.

Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Some of the work you will do: 

  • Install, troubleshoot, and support end-user hardware and software
  • Image new and existing desktop and laptop computers
  • Respond to help requests via, phone, email, ticket system
  • Track, prioritize, and document hardware and software support requests
  • Deliver and set up computers and configure Office, CAD, and custom applications

    Here are the skills that you need: 

    • High School diploma or equivalent
    • Two or more years of experience in a related position or field. 
    • Working knowledge of Windows desktop operating systems
    • Customer service driven with high attention to detail
    • Excellent communication and interpersonal skills
    • Excellent troubleshooting ability
    • Prioritize tasks and projects, stay productive during downtime, and occasionally work unsupervised
    • Dependable, punctual, and excels working in a team environment
    • Eager to learn new technologies
    • Ability to lift, carry and/or place hardware or equipment, up to 50 pounds. 

    Here are the skills and qualifications that will set you apart: 

    • Technical certification (such as A+, MTA, MCSA)
    • Associates degree or higher in a related field
    • Two or more years of experience working in a customer service role in any technical field
    • Managing users and computers in an Active Directory domain
    • Familiarity with managing Office 365 users and mailboxes
    • Experience repairing desktop and laptop hardware

      Physical Requirements:

      • Ability to perform tasks while in a sedentary position using a computer and phone.
      • Frequently required to engage in talking, hearing, and visual focus.
      • Regularly required to move throughout the facility, with reasonable accommodations available for individuals with disabilities.  
      • Occasionally required to lift and/or move up to 50 pounds.

      Benefits and perks we offer:

      • Competitive salary and performance-based annual bonuses.
      • Dollar for dollar 401K match of 6%.
      • Flexible work hours, hybrid schedules with remote work options.
      • Comprehensive health and wellness benefits package with an onsite medical facility
      • Company HSA contribution, Paid Parental Leave, Employee Assistance Program
      • Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability.
      • PTO plan and Paid Holidays.
      • Tuition Reimbursement.
      • Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

      WesTech considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

      Apply