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Computer Help Desk Jobs in Crestview, FL (NOW HIRING)

Front Desk Associate

Defuniak Springs, FL · On-site

$12 - $15.25/hr

Basic computer skills and ability to learn electronic medical record systems * Ability to handle ... helping people, communicates well, stays organized, and can provide a warm and professional ...

Front Desk Associate

Milton, FL · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Front Desk Associate

Milton, FL · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Front Desk Associate

Milton, FL

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Front Desk Associate

Crestview, FL · On-site

$11.75 - $15.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Front Desk Associate

Milton, FL · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Front Desk Associate

Crestview, FL · On-site

$11.75 - $15.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Front Desk Associate

Mary Esther, FL · On-site

$12.75 - $16.50/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... Basic computer proficiency Physical Demands of the Front Desk Associate: * Continual standing and ...

Network and Computer Systems Administrator

FL · On-site

$63K - $86K/yr

Position Summary Credence has an immediate need for a Network and Computer Systems Administrator to ... Administrating and operating Help Desk ticketing systems; * Providing customer service support via ...

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Computer Help Desk information

See Crestview, FL salary details

$10

$19

$28

How much do computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer help desk in Crestview, FL is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.92 per hour, depending on experience, location, and employer.

What is a computer help desk professional?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What are the key skills and qualifications needed to thrive as a computer help desk professional?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

Are computer help desk jobs hard to get?

Computer help desk jobs are generally accessible to candidates with basic technical skills, good communication, and problem-solving abilities. Entry-level positions often require certifications like CompTIA A+ and may involve on-the-job training, making them attainable for many job seekers. Competition can vary based on location and experience, but these roles are typically available for those with the right foundational knowledge.

Is help desk a good career?

A help desk or computer help desk role is a common entry-level IT position that involves troubleshooting technical issues, providing customer support, and maintaining hardware and software. It offers opportunities to develop technical skills, earn certifications like CompTIA A+, and advance into specialized IT roles or management positions. The job typically requires strong communication skills and problem-solving abilities and can provide stable employment in various industries.

What cities near Crestview, FL are hiring for Computer Help Desk jobs?

Cities near Crestview, FL with the most Computer Help Desk job openings:

Infographic showing various Computer Help Desk job openings in Crestview, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $40,702 per year, or $19.6 per hour.

Network and Computer Systems Administrator Journeyman

Niceville, FL • On-site

HX5 LLC
Business Management Consulting • 51 - 200 employees

$64K - $87K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Network and Computer Systems Administrator, Journeyman
Eglin Air Force Base
Niceville, FL
HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.
HX5 is currently seeking a Network and Computer Systems Administrator, Journeyman to join the team at Eglin, AFB in Niceville, Florida.
Essential Duties and Responsibilities:
  • Supporting Tier I and Tier II IT systems
  • Imaging, patching, and configuring classified/unclassified systems
  • SharePoint management
  • Administrating and operating help desk ticketing system
  • Providing customer service support via in-person, email, phone, remote, etc.
  • Providing technical support for briefing setups, presentations, VTCs, and online meetings.
  • IT Equipment custodian management duties and responsibilities to include performing inventory and equipment destruction/transfers
  • Performing maintenance of functional and reliable telecommunication services for customer programs. Includes classified Secure Telephone Units, Secure Telephone Voice over IP (STU III/STE/vlPer/SVOIP) phones, fax, voicemail, VTC, and overhead projection services/equipment
  • Assisting end-users with the operation, restoration, of information, and access to business systems;
  • Creating and maintaining organizational boxes, folder permissions, security groups, and assists with distribution groups
  • Performing cyber security liaison duties.

Education and Experience:
Must have one of the following combinations of education and experience:
  • Associate's degree and seven (7) years of relevant experience;
  • OR bachelor's degree and five (5) years of relevant experience;
  • Experience administering network and computer systems in a DoD or enterprise environment.
  • Experience supporting secure systems and compliance with DoD cybersecurity requirements.
  • DoD 8140 IAT Level II certification may be substituted for two (2) years of experience.

Position Type/Expected Hours of Work:
  • This is a full-time position requiring 40 hours per week and offers a flexible work schedule Monday through Friday during core business hours.

Other Position Requirements:
  • Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
  • Must be able to complete a U.S. government background investigation.
  • Must have or be able to obtain a Top-Secret clearance by date of hire.
  • Must be able to travel, including air travel.

HX5 offers a competitive salary and benefits package to include:
  • Medical/Dental/Vision Insurance
  • 401(k) plan with Company Match
  • Paid Holidays
  • Paid Time Off
  • Parental Leave
  • Life Insurance
  • Tuition Reimbursement
  • Medical and Dependent Care Flexible Spending Accounts
  • Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.
HX5, LLC is a Drug Free Workplace Employer.
ACCESSIBILITY NOTICE:
If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call (850) 362-6551.
CJ

HX5 logo

About HX5

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

Fort Walton Beach, FL, US

Year founded

2004