ZipRecruiter

Log In

1

Computer Help Desk Jobs in Kansas (NOW HIRING)

GDIT

Help Desk Technician II

Mcconnell Air Force Base, KS · On-site

$19.25 - $25.75/hr

Collaboration, Computer Hardware, Computer Systems, Hardware Troubleshooting Certifications ... Join GDIT as a Help Desk Technician II and build an impactful career in enterprise IT, ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst I HELP ... strong computer proficiency and the ability to navigate multiple applications simultaneously.

OTSI

Help Desk Analyst I

Topeka, KS

$19.25 - $26.25/hr

... strong computer proficiency and the ability to navigate multiple applications simultaneously ... Help Desk, Desktop Support, or similar technical support environment. Experience supporting ...

Auburn Pharmacy Inc

LTC Help Desk Technician

Olathe, KS · On-site

$19 - $25.50/hr

Helping set up workstations for new employees, including computer imaging and equipment deployment ... desk experience required - if you've ever been the go-to person for fixing a family member ...

MCI Careers

IT Help Desk Technician

Wichita, KS

The ideal candidate will have a practical understanding of Windows environments, computer hardware, basic networking, and help desk processes, together with strong communication and customer service ...

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

Basic understanding of computer hardware and networking, including TCP/IP, Wi-Fi, and VPN. * Experience using help desk or IT ticketing systems. * Strong troubleshooting, problem-solving, and ...

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

Basic understanding of computer hardware and networking, including TCP/IP, Wi-Fi, and VPN. * Experience using help desk or IT ticketing systems. * Strong troubleshooting, problem-solving, and ...

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

Basic understanding of computer hardware and networking, including TCP/IP, Wi-Fi, and VPN. * Experience using help desk or IT ticketing systems. * Strong troubleshooting, problem-solving, and ...

TEKsystems

Helpdesk Support Specialist

Topeka, KS

$18 - $19/hr

Mobile devices and smartphones Skills Desktop, Help desk support, service now, troubleshooting ... Up to 20 lbs (computer equipment) * Exposure to electrically powered office, network, and ...

TEKsystems

Helpdesk Support Specialist

Topeka, KS · On-site

$18 - $19/hr

... computer hardware and software • Imaging, deploying, and redeploying devices • Maintaining ... Help desk support, service now, troubleshooting, customer service, active directory, mobile ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS

$18.25 - $24.75/hr

Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ... Bachelor's degree preferred in Computer Science, Computer Engineering, Software Engineering ...

next page

Showing results 1-20

All JobsComputer Help Desk JobsComputer Help Desk Jobs in Kansas

Computer Help Desk information

See Kansas salary details

$11

$20

$30

How much do computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a computer help desk professional?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What are the key skills and qualifications needed to thrive as a computer help desk professional?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

Are computer help desk jobs hard to get?

Computer help desk jobs are generally accessible to candidates with basic technical skills, good communication, and problem-solving abilities. Entry-level positions often require certifications like CompTIA A+ and may involve on-the-job training, making them attainable for many job seekers. Competition can vary based on location and experience, but these roles are typically available for those with the right foundational knowledge.

Is help desk a good career?

A help desk or computer help desk role is a common entry-level IT position that involves troubleshooting technical issues, providing customer support, and maintaining hardware and software. It offers opportunities to develop technical skills, earn certifications like CompTIA A+, and advance into specialized IT roles or management positions. The job typically requires strong communication skills and problem-solving abilities and can provide stable employment in various industries.
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

Help Desk Administrator

Creekstone Farms Premium Beef

Arkansas City, KS • On-site

Full-time

Re-posted 4 days ago

Job description

Job Description
The Network & Systems Support position is responsible for assisting with overall IT issues. Provide front line support for end user computing and addressing help desk tickets. Assist with troubleshooting applications, systems and network. Install and maintain a variety of systems and technologies.


Responsibilities
• Assist in daily tasks, with emphasis on addressing help desk tickets.
• Perform software and hardware improvements, upgrades, and patches.
• Create required reports in response to business user needs.
• Document, and maintain policies, procedures and associated training plans for system administration and appropriate use.


Position Requirements
Formal Education & Certification
• College degree in the field of computer science or related is preferred and/or 3 years equivalent work experience.
• Certifications in CCNA, MCSE, preferred


Knowledge & Experience
• Working technical knowledge of network, including Firewalls, Routers, Layer 3 switching, and Vlans. Windows Server 2019, Windows 10, VMware.
• Application support experience with Office 365, Active Directory, Terminal Services, etc.
• Knowledge of local area network, and wide area network administration.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining information.


Personal Attributes
• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to conduct research into hardware and software issues and products as required.
• Ability to present ideas and solutions in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Skilled at working within a team-oriented, collaborative environment.


Work Conditions
• 40+ hour on-site work week with on-call availability.
• Sitting for extended periods of time.
• Standing for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
• Occasional inspection of cables, scanners, systems, etc.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.


Creekstone Farms Premium Beef LLC is an Equal Employment Opportunity (EEO) Employer.

Apply