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Computer Help Desk Jobs in Houston, TX (NOW HIRING)

Populous

Help Desk Administrator

Houston, TX · On-site

Help Desk Administrator Location: Houston, TX Who We Are: We design places where people love to be ... An accredited degree in Information Technology, Computer Science, Information Systems or ...

Populous

Help Desk Administrator

Houston, TX · On-site

Help Desk Administrator Location: Houston, TX Who We Are: We design places where people love to be ... An accredited degree in Information Technology, Computer Science, Information Systems or ...

Scuttlebutt Services, LLC

Help Desk Technician

Spring, TX · On-site

$18.25 - $24.75/hr

This position is responsible for providing technical assistance and support related to computer ... Write/update technical documents related to help desk duties. * Train computer users. * Maintain ...

Scuttlebutt Services, LLC

Help Desk Technician

Spring, TX

$18.25 - $24.75/hr

This position is responsible for providing technical assistance and support related to computer ... Write/update technical documents related to help desk duties. * Train computer users. * Maintain ...

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Install and troubleshoot various applications and computer equipment. * Respond to telephone calls ...

New

US Physical Therapy

Help Desk Technician I

Houston, TX

$44K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Install and troubleshoot various applications and computer equipment. * Respond to telephone calls ...

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

You'll help ensure our teams stay productive by delivering timely support, troubleshooting ... This position primarily involves working at a desk and operating a computer for prolonged periods ...

Vego Garden

IT Help Desk Technician

Tomball, TX · On-site

$22 - $25/hr

You'll help ensure our teams stay productive by delivering timely support, troubleshooting ... This position primarily involves working at a desk and operating a computer for prolonged periods ...

Vego Garden

IT Help Desk Technician

Tomball, TX · On-site

$22 - $25/hr

You'll help ensure our teams stay productive by delivering timely support, troubleshooting ... This position primarily involves working at a desk and operating a computer for prolonged periods ...

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$18 - $24.50/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Understanding of computer hardware, peripherals, and basic networking concepts (TCP/IP, Wi-Fi, VPN)

TransCore

IT Help Desk Specialist

Houston, TX

Associate's degree in computer science or related discipline and/or comparable work experience * Strong understanding of help desk support principles including documentation and issue ownership

TransCore

IT Help Desk Specialist

Houston, TX

Associate's degree in computer science or related discipline and/or comparable work experience * Strong understanding of help desk support principles including documentation and issue ownership

TransCore

IT Help Desk Specialist

Houston, TX · On-site

Associate's degree in computer science or related discipline and/or comparable work experience * Strong understanding of help desk support principles including documentation and issue ownership

TransCore

IT Help Desk Specialist

Houston, TX · On-site

Associate's degree in computer science or related discipline and/or comparable work experience * Strong understanding of help desk support principles including documentation and issue ownership

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Houston, TX

Computer Help Desk information

See Houston, TX salary details

$12

$22

$32

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Houston, TX is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What cities near Houston, TX are hiring for Computer Help Desk jobs? Cities near Houston, TX with the most Computer Help Desk job openings:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Houston, TX as of June 2026, with employment types broken down into 3% As Needed, 77% Full Time, 14% Part Time, 3% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,964 per year, or $22.1 per hour.
Help Desk Administrator

Help Desk Administrator

Populous

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Help Desk Administrator
Location: Houston, TX
Who We Are:
We design places where people love to be together.
Populous is a global design firm that began with a singular focus: to draw people together around the things they love, through experiences that capture all the senses, amplifying the atmosphere of excitement and pure joy shared in human moments.
We’ve designed and delivered some of the world's most memorable civic, sports and entertainment buildings, from iconic stadia to ground-breaking live music venues. Populous is where architects and designers of all kinds create moments bigger than ourselves. We offer the best of both worlds: the resources and impact of the design giants and the tightly knit atmosphere and growth opportunities of smaller firms.
What We Offer:
Professional amp; Personal Development Programs + Summer Hours + Hybrid Schedule + On-Site Gym (Dallas/KC) + Paid Architect Licensure amp; Certifications Exams + Wedding Pay + Charitable Match Program + Market Leading Wellness Health and Welfare Benefits.
Who We Are Looking For:
We are seeking a Help Desk Administrator with 1-2 years of experience to provide technical support to ensure users receive timely, accurate resolution of hardware, software and system issues.
Our preferred candidate will have prior experience in the AEC industry, and an interest in working in a dynamic global design environment with a diverse range of public assembly building types, including sports venues, convention centers, and airports.
What Your Day Could Consist Of:
  • Providing Tier I technical assistance via phone, in-person and by ticketing system.
  • Diagnosing and resolving technical hardware and software issues.
  • Following standard help desk procedures and researching questions using available information resources.
  • Advising users on appropriate action and logging all help desk interactions.
  • Identifying and escalating situations requiring urgent attention and redirecting problems to the appropriate resource.
  • Preparing activity reports and developing and maintaining documentation of processes and procedures.
Requirements For Success:
  • Outstanding communication skills and customer service mindset that encourages effective collaboration.
  • Positive and professional attitude, resourceful nature, and excellent troubleshooting and problem-solving capability.
  • Highly trustworthy with the ability to effectively manage sensitive and confidential information.
  • Ability to provide clear technical support to non-technical users.
Essential Qualifications:
  • An accredited degree in Information Technology, Computer Science, Information Systems or commensurate work experience in IT or related field.
  • 1-2 years proven work history in an office environment.
  • Working knowledge of Windows 10 and 11.
  • Working knowledge of Office 365.
  • Working knowledge of iOS and Android.
Preferred:
  • Apple MAC support experience is highly desirable.
  • Desktop imaging experience preferred.
  • Knowledge of architectural software is highly desirable.
Additional Details:
  • Occasional overtime may be necessary.
Populous offers a competitive salary and bonus packages. We strive to offer our staff the best benefits package in the industry, at the lowest cost to employees, including medical, dental and vision coverage, 401k, FSA/HSA, paid time off and continuing education benefits. Populous is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, veteran status, disability status, or any other characteristic protected under applicable federal, state, or local laws.
No. 1 Most Innovative Company in Architecture by Fast Company
No. 1 Firm in Cultural on Interior Design magazine’s Top 100 Giants
No. 1 Architecture Firm in Cultural Facilities by BD+C
No. 1 Architecture Firm in Convention Centers by BD+C
No. 1 Architecture Firm in Performing Arts and Concert Venues by BD+C
Find us here - https://populous.com/careers
Instagram: @WeArePopulous
X: @Populous

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