ZipRecruiter

Log In

1

Computer Help Desk Jobs in Phoenix, AZ (NOW HIRING)

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

Provide personal computer and operating system technical support to LAN/WAN/Remote user community ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Provide personal computer and operating system technical support to LAN/WAN/Remote user community ... Help Desk must: * Experience in troubleshooting Windows and Windows applications; * Experience in ...

The State of Arizona

Help Desk Analyst

Phoenix, AZ · On-site

$20.62/hr

Help Desk Analyst Apply now Job No: 541702 Work Type: Full-time Location: PHOENIX Categories ... Various computer software applications * Personal computers * Basic functional characteristics and ...

Integritymarketing

Help Desk Technician

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

Experience * 3-5 years of experience in a customer-facing IT support or help desk role ... Bachelor's degree in Computer Science, Information Systems, or a related field preferred, or ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · Hybrid

$20.50 - $27.50/hr

Facilitate Service Desk incident response/resolution and service request fulfillment services by ... Knowledge of PC hardware, computer operating systems and software is required. * Previous ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · Hybrid

$20.50 - $27.50/hr

Facilitate Service Desk incident response/resolution and service request fulfillment services by ... Knowledge of PC hardware, computer operating systems and software is required. * Previous ...

IDEALFORCE LLC

Service Desk Analyst(34980)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Perform escalated Help Desk functions including answering requests for assistance, creating tickets, and performing troubleshooting operations Answers user inquiries regarding computer software or ...

IDEALFORCE LLC

Service Desk Analyst(35208)

Phoenix, AZ

$20.25 - $27.75/hr

Perform escalated Help Desk functions including answering requests for assistance, creating tickets, and performing troubleshooting operations Answers user inquiries regarding computer software or ...

Idealforce

Service Desk Analyst(34980)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... Help Desk functions including answering requests for assistance, creating tickets, and performing troubleshooting operations • Answers user inquiries regarding computer software or hardware ...

Idealforce

Service Desk Analyst(35208)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... Help Desk functions including answering requests for assistance, creating tickets, and performing troubleshooting operations • Answers user inquiries regarding computer software or hardware ...

IDEALFORCE LLC

Service Desk Analyst II(35732)

Phoenix, AZ

$20.25 - $27.75/hr

Perform escalated Help Desk functions including answering requests for assistance, creating tickets, and performing troubleshooting operations Answers user inquiries regarding computer software or ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

... k Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ... application of computer support best practices. **There are several shifts available in our ...

next page

Showing results 1-20

All JobsComputer Help Desk JobsComputer Help Desk Jobs in Phoenix, AZ

Computer Help Desk information

See Phoenix, AZ salary details

$12

$22

$32

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Phoenix, AZ is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Phoenix, AZ as of June 2026, with employment types broken down into 6% As Needed, 75% Full Time, 13% Part Time, and 6% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,319 per year, or $22.3 per hour.
Help Desk

Help Desk

Dickinson Wright PLLC

Phoenix, AZ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless otherwise arranged with the Firm. 

Essential Duties and Responsibilities:

Essential duties and responsibilities of staff designated as Help Desk at the Firm include but are not limited to:

  1. Provide personal computer and operating system technical support to LAN/WAN/Remote user community;
  2. Troubleshoot and either repair or arrange for repair of non-working personal computers and printers;
  3. Provide after-hours on-call support on a shared, rotating basis;
  4. Keep accurate and meticulous support documentation including ticketing of support requests;
  5. High level of follow through.

Qualifications, Skills and Abilities Required:

Help Desk must:

  1. Experience in troubleshooting Windows and Windows applications;
  2. Experience in personal computer hardware problem diagnosis;
  3. Skills necessary to communicate and follow the instruction effectively from a diverse group of attorneys and staff and provide information with ordinary courtesy and tact;
  4. Ability to quickly develop  and  maintain expertise in many specialized computer applications with    a minimum of training and supervision;
  5. Work may require irregular hours, some travel, and occasionally requires  more than 40 hours per  week to perform the essential duties of the position;
  6. Occasional lifting up to 40 pounds may be required;
  7. Knowledge acquired through completion of Bachelor's degree in computer science or a related field;
  8. Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac’s desired;
  9. Interpersonal skills necessary in order to communicate by phone and provide information with ordinary courtesy and tact;
  10. Work occasionally requires a high level of mental effort and strain when performing a high volume of tasks and performing other essential duties;
  11. Proficient in video and audio conferencing technology. Knowledge of Blue Jeans Network a plus.

Working Conditions:

Normal law office environment with little exposure to noise, dust, temperature.   

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.

Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.

We are an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply