Phoenix, AZ · On-site
$20.25 - $27.75/hr
Service Desk Analyst II (38724) IDEALFORCE has a contract-to-hire position available immediately ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Service Desk Analyst II (38724) IDEALFORCE has a contract-to-hire position available immediately ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
... in computer science or a minimum of 4 years of equivalent work experience working within a help or service desk environment Working knowledge of a range of remote administration and diagnostic ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
... in computer science or a minimum of 4 years of equivalent work experience working within a help or service desk environment Working knowledge of a range of remote administration and diagnostic ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Bilingual (French/English) Service Desk Analyst Req number: R7891 Employment type: Full time ... Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor #LI-AE1 ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Bilingual (French/English) Service Desk Analyst Req number: R7891 Employment type: Full time ... Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor #LI-AE1 ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
$20.25 - $27.75/hr
Service Desk focus is customer service excellence. Customer service principles and processes ... computer/networking hardware, standard operating systems, common third-party software applications ...
Chandler, AZ · On-site
$19.75 - $26.50/hr
... image computer systems • Set up technology for onboarding new employees • Perform special ... Help Desk position or relevant experience • Certifications such as CompTIA A+, Network+, or ...
Chandler, AZ · On-site
$19.75 - $26.50/hr
... image computer systems • Set up technology for onboarding new employees • Perform special ... Help Desk position or relevant experience • Certifications such as CompTIA A+, Network+, or ...
Job Summary : Palmetto Technology Group (PTG) is a partnership platform focused on helping ... Required : • Bachelor's degree in Computer Science, Information Technology, or related field (or ...
Job Summary : Palmetto Technology Group (PTG) is a partnership platform focused on helping ... Required : • Bachelor's degree in Computer Science, Information Technology, or related field (or ...
Phoenix, AZ · On-site
$19.25 - $26.50/hr
JOB SUMMARY The Service Desk Analyst I answers inbound support calls, work with customers to define ... Associates or 2 years' work related experience in Computer Science, Information Systems, or a ...
Phoenix, AZ · On-site
$19.25 - $26.50/hr
JOB SUMMARY The Service Desk Analyst I answers inbound support calls, work with customers to define ... Associates or 2 years' work related experience in Computer Science, Information Systems, or a ...
Phoenix, AZ · On-site
$19.25 - $26.50/hr
JOB SUMMARY The Service Desk Analyst I answers inbound support calls, work with customers to define ... Associates or 2 years' work related experience in Computer Science, Information Systems, or a ...
Phoenix, AZ · On-site
$19.25 - $26.50/hr
JOB SUMMARY The Service Desk Analyst I answers inbound support calls, work with customers to define ... Associates or 2 years' work related experience in Computer Science, Information Systems, or a ...
Phoenix, AZ · On-site
Required : • Technical or Associates degree; experience can be considered in place of degree • 1-2 years in an IT Help Desk environment • Computer Skills: Office 365 Suite, SharePoint, MDT ...
Phoenix, AZ · On-site
Required : • Technical or Associates degree; experience can be considered in place of degree • 1-2 years in an IT Help Desk environment • Computer Skills: Office 365 Suite, SharePoint, MDT ...
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk ... computer/networking hardware, standard operating systems, common third-party software applications ...
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
... for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
... for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk ... computer/networking hardware, standard operating systems, common third-party software applications ...
Phoenix, AZ · On-site
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Phoenix, AZ · On-site
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Quick apply
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Phoenix, AZ · On-site
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Phoenix, AZ · On-site
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
Quick apply
Technical or Associates degree; experience can be considered in place of degree * 1-2 years in an IT Help Desk environment * Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP ...
$12.25 - $14.10
2% of jobs
$14.10 - $15.95
6% of jobs
$15.95 - $17.80
12% of jobs
$18.32 is the 25th percentile. Wages below this are outliers.
$17.80 - $19.65
17% of jobs
The median wage is $21.13 / hr.
$19.65 - $21.50
16% of jobs
$21.50 - $23.35
16% of jobs
$24.28 is the 75th percentile. Wages above this are outliers.
$23.35 - $25.20
12% of jobs
$25.20 - $27.05
7% of jobs
$27.05 - $28.90
6% of jobs
$28.90 - $30.75
3% of jobs
$30.75 - $32.60
2% of jobs
$12
$22
$32
| Aspect | Computer Help Desk | Computer Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+, Microsoft Certified |
| Work Environment | Help desk, call centers, on-site support | Technical support, troubleshooting, on-site or remote |
| Employer & Industry | IT service providers, corporate IT departments | IT consulting firms, corporate IT teams |
| Search & Comparison Intent | Customer support, troubleshooting roles | Technical problem solving, system support |
The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.
$20.25 - $27.75/hr
Other
Posted 3 days ago
IDEALFORCE has a contract-to-hire position available immediately for Service Desk Analyst II to join our customer in Phoenix, AZ. This is an on-site position. Please find below additional details about this job. Kindly respond with your most up-to-date resume if you would like to pursue this opportunity. Client is considering only local candidates for this role. 8 hour shifts between the hours of 7:00 AM-5:30 PM.
Job Description• Inbound and outbound call center for IT issues; no cold calling.
• Calls are specific to authorized users of ADOT systems who had their systems refreshed.
• Service desk focus is customer service excellence.
• Customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application
Qualifications• Experience in a call center supporting rollouts of Windows 7 and 10 and Office 2013.
• Working knowledge of customer service principles and processes, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any other computer-related technologies.
• Associate's degree plus three or more years of information technology experience (or equivalent experience).
Preferred Skills:
• Strong customer service skills.
• Excellent interpersonal, written and oral communication skills.
• Excellent problem-solving skills and attention to details.
• Demonstrated ability to balance, prioritize and organize multiple tasks
• Demonstrated ability to work collaboratively in teams and across organizations and with vendors.
• Demonstrated ability to synthesize feedback and adjust plans accordingly.
• Demonstrated ability to build strong relationships inside and outside the organization.
• Demonstrated ability to resolve incidents/problems efficiently and effectively, recognizing customers' competence levels, and able to approach each level appropriately.
Additional InformationAdditional Information:
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Most of our positions require candidate to clear the background check prior to commencing the assignment.
Third party candidates:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Sourced by ZipRecruiter
Idealforce is a reputable company headquartered in Austin, TX, United States, that operates within the dynamic technology industry. As indicated by the information derived from its official website, idealforce.com, the company's specialization lies in providing innovative technology solutions and digital services for various business operations. Founded on the principles of excellence, efficiency, and progressive technology, Idealforce has significantly contributed toward shifting the business landscape to a more digital realm.
It services
11 - 50 Employees
Austin, TX, US
2008
