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Technical Support Jobs in Texas (NOW HIRING)

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and ...

Esolvit Inc

Technical Support

Austin, TX

... technical support 7 Years of experience supporting human resource, financial or related application for Texas government agencies 4 Years of experience in supporting PeopleSoft HCM and/or FSCM 4 ...

Collabera

Technical Support

Carrollton, TX · On-site

$18/hr

As a Technical Support Representative, you will be resolving technical problems reported by tax practitioners from the major accounting firms and Fortune 500 companies. With using active listening ...

AllSTEM Connections

Technical Support

Dallas, TX · On-site

$160K/yr

Qualifications At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity. Bachelor ...

Infojini Inc

Technical Support

Dallas, TX

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position. Please send your resume along with hourly rate expectation to anthony(Dot)v@infojiniconsulting(dot ...

QSIC

Technical Support

Dallas, TX · On-site

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

QSIC

Technical Support

Dallas, TX

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

Collabera

Technical Support

Carrollton, TX

Qualifications: 1-2 years experience in a call center environment. 2+ years in supporting a technical/product software environment. Strong telephone skills. Demonstrable Product (software and web ...

Avani Technology Solutions, Inc.

Technical Support

Dallas, TX · On-site

$35K - $44K/yr

Technical Support Location: 1401 Pacific Avenue Dallas, Texas. Duration: 6+ months contract * Worker Skills And Qualifications Minimum Requirements: Years Skills/Experience 3 Install new laptop and ...

QSIC

Technical Support

Dallas, TX · On-site

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...

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All JobsTechnical Support JobsTechnical Support Jobs in Texas

Technical Support information

See Texas salary details

$13

$24

$41

How much do technical support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for technical support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

How do I get into technical support?

To enter technical support, candidates typically need a high school diploma or equivalent, along with strong problem-solving and communication skills. Relevant certifications, such as CompTIA A+ or network+, can improve job prospects, and familiarity with common tools like ticketing systems and remote support software is beneficial.

What is the job role of technical support?

The role of technical support involves assisting users with troubleshooting hardware, software, or network issues, often through phone, email, or remote access. It requires strong problem-solving skills, technical knowledge, and communication abilities to resolve technical problems efficiently.

What are the key skills and qualifications needed to thrive as a Technical Support specialist, and why are they important?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a Technical Support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

Is AI replacing tech support?

AI is automating certain tasks within technical support, such as troubleshooting common issues and providing initial customer responses. However, human tech support specialists are still essential for handling complex problems, personalized assistance, and critical thinking that AI cannot fully replicate. Many organizations use AI tools alongside human agents to improve efficiency and service quality.

What are Technical Support professionals?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What is the job of technical support?

Technical support professionals assist users by diagnosing and resolving hardware, software, and network issues. They often communicate with customers via phone, email, or chat and may use remote access tools to troubleshoot problems efficiently.
More about Technical Support jobs
What are the most commonly searched types of Technical Support jobs in Texas? The most popular types of Technical Support jobs in Texas are:
What cities in Texas are hiring for Technical Support jobs? Cities in Texas with the most Technical Support job openings:
Technical Support jobs near you
Infographic showing various Technical Support job openings in Texas as of July 2026, with employment types broken down into 62% Full Time, and 38% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $50,476 per year, or $24.3 per hour.
Technical Support

Technical Support

LT Security Inc.

Houston, TX • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Summary of Position:

We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and problem- solving skills.

Key Responsibilities:

  • Maintain an in-depth knowledge of our complete line of products and services
  • Embrace and learn the Video Surveillance / CCTV technologies and their applications
  • Provide product demo and technical training to the sales team and customers
  • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals
  • Build and test PC-based DVR systems to customer's specifications
  • Provide prompt and effective customer service and technical support
  • Service customers in an effective and efficient manner; Partner with internal teams in a proactively
  • Other duties as assigned

Job Requirements:

Education/Experience:

  • 1+ Years of Professional Experience in technical support or related areas
  • Industry recognized technical support certificate such as a CompTIA A+ is a plus
  • Experience in security system industry is highly desired
  • A bachelor’s degree in Computer Science, Physics, IT / Network, Engineering, or related field
  • Fresh graduates welcome

Skills:

  • Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
  • Ability to maintain confidential business information
  • Ability to respond to customers in a timely and effective manner
  • Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
  • Ability to work independently with minimal supervision
  • Ability to work under pressure
  • Strong troubleshooting, problem-solving and team player mindset is a plus
  • Proactive and enthusiastic to excel
  • Bilingual is a plus

Special Physical and/or Mental Requirements:

  • Domestic and/or International Travel may be required (up to 25%)
  • Willing and able to work additional hours when needed
  • Bend, lift, open and move product and related office items varying in weight from 1 to 30lbs, depending on need

Company Description

LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.