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Technical Support Jobs in Texas (NOW HIRING)

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...

Ag

Manager, Technical Support

Grand Prairie, TX · On-site

Technical Support & Customer Interface: 45% * Customer Support & Troubleshooting: Communicate with customers via phone, email, or technical databases to resolve requests for help with assigned ...

ASSA ABLOY

Technical Support Engineer

Austin, TX · On-site

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...

Computech Corporation

Technical Support

Houston, TX · On-site

$35K - $44K/yr

* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...

Procom Services

Technical Support Analyst

Plano, TX · On-site

Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...

Daikin

Technical Support Specialist

Waller, TX

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines.  Provides pre and post-sales technical ...

NICE

Technical Support Engineer

Richardson, TX

Senior Technical Support Specialist (Cognigy Platform) So, what's the role all about? As a Senior Technical Support Specialist , you'll provide expert technical support for customers using the ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical ...

Daikin

Technical Support Specialist

Waller, TX

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines.  Provides pre and post-sales technical ...

Daikin

Technical Support Specialist

Waller, TX

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines.  Provides pre and post-sales technical ...

Daikin

Technical Support Specialist

Waller, TX

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines.  Provides pre and post-sales technical ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical ...

Daikin

Technical Support Specialist

Waller, TX · On-site

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines.  Provides pre and post-sales technical ...

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Showing results 21-40

All JobsTechnical Support JobsTechnical Support Jobs in Texas

Technical Support information

See Texas salary details

$13

$24

$41

How much do technical support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
More about Technical Support jobs
What are the most commonly searched types of Technical Support jobs in Texas? The most popular types of Technical Support jobs in Texas are:
What are popular job titles related to Technical Support jobs in Texas? For Technical Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technical Support jobs in Texas look for? The top searched job categories for Technical Support jobs in Texas are:
What cities in Texas are hiring for Technical Support jobs? Cities in Texas with the most Technical Support job openings:
Technical Support jobs near you
Infographic showing various Technical Support job openings in Texas as of July 2026, with employment types broken down into 62% Full Time, and 38% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Technical Support Analyst

Procom Consultants Group

Dallas, TX

Contractor

Re-posted 15 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Dallas, Texas. 


Technical Support Analyst Job Details


Provide both reactive and proactive assistance to all external customers 

Troubleshoot and resolution of open incidents 

Troubleshoot/qualify incidents before escalating into Tier-II

Liaise with Tier-II, to facilitate feedback 

Record and document all issues related to the customers 

The creation of documented solutions for both internal and external support web-pages 

Technical Support Analyst Mandatory Skills


Familiarity with cooperate network infrastructures 

Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)

A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 

Basic Administration/Maintenance of Microsoft SQL Server. 

Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 

At least two years of full time experience in customer care/customer support. 

Advanced writing and verbal communication skills.

Ability to multi-task and prioritize job requirements. 

Strong personal organization skills. 

Bachelor's degree preferred, but not required. 

McAfee's product knowledge is a plus


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


12+ Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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