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Technical Support Jobs (NOW HIRING)

Arete Technologies, Inc.

Technical support

Richmond, VA

$37K - $46K/yr

Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software ...

Payzli

Technical Support

Tampa, FL · On-site

$50K/yr

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company that builds the tools businesses rely on to accept payments, manage operations, and grow. From our ...

Twinstate Technologies

Technical Support

Burlington, VT · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several technical positions to join our amazing team. In any of these roles, you will assist Clients to keep their ...

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Collabera

Technical Support

Salt Lake City, UT

Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ Months (High possibility of extension) Shift Timing : Mon-Fri (04:30PM - 1.00AM) * Exemplifies ...

FastTek

Technical Support

Detroit, MI · On-site

$37K - $46K/yr

Technical Support #1057937 Position Summary: As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides ...

Source One Technical Solutions

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Technical Support Specialist

Las Vegas, NV · On-site

$25/hr

TeleOperations Specialist (Technical Support) Pay Rate: $25/hr (W-2) plus benefits (listed below) Duration: One year-plus (ongoing) Schedule: 40 hours/week - various shifts available The initial 8 ...

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Swoon Staffing

Technical Support Analyst

Dallas, TX · Remote

$24 - $27/hr

Technical Support Analyst (Remote | 24/7 Support) Location: 100% Remote Schedule: Rotating shifts (including evenings, nights, weekends, and holidays) Contract Duration - 6 months/w2 Join a leading ...

corpay

Technical Support Specialist

Brentwood, TN · Hybrid

As a Technical Support Specialist, you will be responsible for handling escalated technical issues, managing system administration tasks, supporting application configuration, troubleshooting ...

pregis

Technical Support Specialist

Tulsa, OK · Remote

Technical Support Specialist Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to ...

Volvo Group

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Manpower

Technical Support Representative

Salem, OR

$17/hr

Technical Support & Customer Service Representative We are seeking a detail-oriented, customer-focused individual to join our team as a Technical Support & Customer Service Representative . This on ...

Computech Corporation

Technical Support

Essex, VT · On-site

$38K - $48K/yr

* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...

SMC Region USC

Technical Support Specialist

Alachua, FL · On-site

Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...

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All JobsTechnical Support Jobs

Technical Support information

See salary details

$14

$26

$44

How much do technical support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

How do I get into technical support?

To enter technical support, candidates typically need a high school diploma or equivalent, along with strong problem-solving and communication skills. Relevant certifications, such as CompTIA A+ or network+, can improve job prospects, and familiarity with common tools like ticketing systems and remote support software is beneficial.

What is the job role of technical support?

The role of technical support involves assisting users with troubleshooting hardware, software, or network issues, often through phone, email, or remote access. It requires strong problem-solving skills, technical knowledge, and communication abilities to resolve technical problems efficiently.

What are the key skills and qualifications needed to thrive as a Technical Support specialist, and why are they important?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a Technical Support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

Is AI replacing tech support?

AI is automating certain tasks within technical support, such as troubleshooting common issues and providing initial customer responses. However, human tech support specialists are still essential for handling complex problems, personalized assistance, and critical thinking that AI cannot fully replicate. Many organizations use AI tools alongside human agents to improve efficiency and service quality.

What are Technical Support professionals?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What is the job of technical support?

Technical support professionals assist users by diagnosing and resolving hardware, software, and network issues. They often communicate with customers via phone, email, or chat and may use remote access tools to troubleshoot problems efficiently.
More about Technical Support jobs
What cities are hiring for Technical Support jobs? Cities with the most Technical Support job openings:
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What states have the most Technical Support jobs? States with the most job openings for Technical Support jobs include:
Technical Support jobs near you
Technical support

Technical support

Arete Technologies, Inc.

Richmond, VA

$37K - $46K/yr

Full-time

Posted 13 days ago

Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Description:

ABC Tech Support 3

*In Person Only*

*local candidates strongly preferred

*ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions

Job Description

This position will provides end user technical support for both software and hardware.. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware.

Experience and Skills

3 to 5 years experience Tier II support in Information Technology Services

Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware.

Skills and Abilities:

SQL

PLSQL

Business Objects Enterprise

Crystal Reports

Footprints

ITIL

Strong analytical, interpersonal and written/verbal communication skills

Sound problem resolution, judgment and decision-making skills

MS Office Proficiency (Word, Excel,)

Ability to demonstrate creative thinking

Ability to develop relationships

Ability to analyze complex processes and understand architectural issues as well as review and test automated systems.

Ability to communicate well and work independently with minimum supervision.

Strong willingness to learn new technologies, dive into challenges and take direction

Ability in problem analysis and resolution.

Preferred Qualifications

Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired.

ITIL certification

Qualifications

Personal Computer Hardware Knowledge
Software installs and troubleshooting knowledge and experience
Tier 2 and Tier 3 Help Desk experience
Crystal Reports, SQL, MS Office Suite,
College graduate with degree in IT or related field
ITIL certified
Ability to work independently with minimum supervision.
Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills
Hands on experience supporting end user hardware and software problems at an advanced level.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply