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Full Time Entry Level Technical Support Jobs (NOW HIRING)

ShopWorks has an opening for an Entry-level technical support position. The Customer Service/Technical Support representative will be responsible for helping customers via phone, email, and logging ...

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We are looking for a motivated entry-level Technical Support Specialist who is eager to build a long-term career in IP networking, surveillance systems, and customer support. This is an ideal ...

Be Seen First

We are looking for a motivated entry-level Technical Support Specialist who is eager to build a long-term career in IP networking, surveillance systems, and customer support. This is an ideal ...

They are seeking an entry-level Technical Support Specialist I to provide technical assistance to end users, install and configure systems, and troubleshoot various IT issues. Responsibilities : • ...

We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...

We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...

Technical Support / Stagehand (Entry-Level Welcome) Location: Carlstadt, NJ (On-Site) Schedule: Monday - Friday, 8:00 AM - 5:00 PM $28 per hour/ up to 60k perm Overview: We are seeking a motivated ...

Technical Support / Stagehand (Entry-Level Welcome) Location: Carlstadt, NJ (On-Site) Schedule: Monday - Friday, 8:00 AM - 5:00 PM $28 per hour/ up to 60k perm Overview: We are seeking a motivated ...

Full-Time Entry Level Staff

Bartlesville, OK · On-site

$12.75 - $15.75/hr

Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... These are entry level positions with room for growth, and can be a stepping stone for someone ...

Technical and Desktop Support Full time. / Permanent Position Raleigh, NC. / On-Site. Job Role: The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident ...

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Full Time Entry Level Technical Support information

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$15

$24

$48

How much do full time entry level technical support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for full time entry level technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Entry Level Technical Support vs Full Time Entry Level Network Support?

AspectFull Time Entry Level Technical SupportFull Time Entry Level Network Support
Required CertificationsCompTIA A+, basic certificationsCompTIA Network+, Cisco CCNA (preferred but not always required)
Work EnvironmentHelp desks, customer service centers, onsite or remote supportNetwork operations centers, onsite troubleshooting, infrastructure support
Industry UsageIT service providers, tech companies, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search IntentEntry level support roles, troubleshooting basicsNetwork setup, configuration, and maintenance roles

Full Time Entry Level Technical Support focuses on troubleshooting hardware and software issues for end-users, often requiring customer service skills. In contrast, Full Time Entry Level Network Support emphasizes maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT but serve different technical areas and environments.

More about Full Time Entry Level Technical Support jobs
What cities are hiring for Full Time Entry Level Technical Support jobs? Cities with the most Full Time Entry Level Technical Support job openings:
What states have the most Full Time Entry Level Technical Support jobs? States with the most job openings for Full Time Entry Level Technical Support jobs include:
Infographic showing various Full Time Entry Level Technical Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 2% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.
Technical Support

Technical Support

Fullsteam

West Palm Beach, FL

$14 - $21/hr

Full-time

Posted 10 days ago


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

ShopWorks, part of the Fullsteam organization, is the leading all-in-one business software solution created specifically for the embellished products industry, including screen printers, embroidery companies, digital printers, award companies, and promotional product companies, started in 1993. Today, ShopWorks' OnSite business software helps over 850 of the most successful embellished products companies grow their business by streamlining and improving management of sales orders & quotes, production scheduling & management, purchasing & inventory, receivables & payables, and accounting & financials. ShopWorks is committed to bringing passion and customer focus to the business.
ShopWorks is located in West Palm Beach, FL.

Our work environment includes:

  • Modern office setting

  • Growth opportunities

  • Relaxed atmosphere

  • On-the-job training

Job Summary:

ShopWorks has an opening for an Entry-level technical support position. The Customer Service/Technical Support representative will be responsible for helping customers via phone, email, and logging into their computers to troubleshoot issues with our business management software.

Primary Responsibilities:

  • Answer customer calls and respond to their emails in a timely manner

  • Assist customers with upgrades, migrations,or archives

  • Research and troubleshoot customer issues

  • Test and document glitches in the software

  • Assist customers with various questions and tasks

Skills & Competencies:

  • Working knowledge of Windows and Mac-based computers with a willingness and capability to learn more.

  • Basic understanding of databases and how they work.

  • Comfortable using email and other communication tools like Slack.

  • Working knowledge of Microsoft Office products.

  • Excellent phone communication skills.

  • Excellent time management skills.

  • Ability to problem-solve on their own.

  • Ability to learn an enterprise-level business software program by using videos, software, and some one-on-one personal training.

  • Willingness to be trained.

  • Desire to assist customers in a friendly and helpful manner.

  • Good work ethic, punctual, and accountable.

  • Ability to work either alone or in a team environment to solve customer problems.

  • Basic accounting knowledge is a plus.

Minimum Qualifications:

  • High school diploma or equivalent; some college preferred

  • Experience in a support environmentis a plus

  • Foundational knowledge in software troubleshooting


Note: This role requires working from our main office located in downtown West Palm Beach.

Compensation:$14-$21 /Hour

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.