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Entry Level Automotive Technical Support information

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$48

How much do entry level automotive technical support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level automotive technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Automotive Technical Support vs Automotive Service Advisor?

AspectEntry Level Automotive Technical SupportAutomotive Service Advisor
Required CredentialsHigh school diploma; technical certificationsHigh school diploma; some certifications preferred
Work EnvironmentSupport centers, dealerships, or repair shopsDealerships, repair shops, customer-facing
Job FocusTechnical troubleshooting, diagnostics, supportCustomer communication, service recommendations
Industry UsageTechnical support roles in automotive industryCustomer service and sales in automotive industry

Entry Level Automotive Technical Support primarily involves technical troubleshooting and diagnostics, working behind the scenes to assist repair teams. Automotive Service Advisors focus on customer interaction, explaining repairs, and recommending services. Both roles are essential in automotive service environments but differ in daily responsibilities and skill emphasis.

What are some common challenges faced by entry level automotive technical support specialists, and how can they overcome them?

Entry level automotive technical support specialists often encounter challenges such as troubleshooting unfamiliar vehicle systems, communicating effectively with customers who may have limited technical knowledge, and staying updated with rapidly evolving automotive technologies. To overcome these challenges, it’s important to proactively seek training opportunities, utilize internal knowledge bases, and collaborate closely with more experienced team members. Building strong communication skills and maintaining a customer-focused mindset also help ensure positive interactions and efficient problem resolution.

What does an Entry Level Automotive Technical Support specialist do?

An Entry Level Automotive Technical Support specialist assists customers, technicians, or dealerships with troubleshooting and resolving technical issues related to vehicles. They typically answer inquiries about automotive systems, provide diagnostic guidance, and help interpret repair procedures. This role may involve working over the phone, via email, or through online chat, and often requires knowledge of automotive technology, diagnostic tools, and customer service. The main goal is to help resolve vehicle issues quickly and accurately, ensuring customer satisfaction and minimizing downtime.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Technical Support, and why are they important?

To excel as an Entry Level Automotive Technical Support, you need a basic understanding of automotive systems, troubleshooting skills, and typically a high school diploma or technical certification. Familiarity with diagnostic software, ticketing systems, and manufacturer-specific tools is often required. Strong communication, problem-solving abilities, and patience help you effectively assist customers and collaborate with team members. These skills are crucial to accurately resolving technical issues, ensuring customer satisfaction, and supporting efficient service operations.
More about Entry Level Automotive Technical Support jobs
What cities are hiring for Entry Level Automotive Technical Support jobs? Cities with the most Entry Level Automotive Technical Support job openings:
What are the most commonly searched types of Automotive Technical Support jobs? The most popular types of Automotive Technical Support jobs are:
What job categories do people searching Entry Level Automotive Technical Support jobs look for? The top searched job categories for Entry Level Automotive Technical Support jobs are:
Entry Level Automotive Technical Support jobs near you
Entry-Level Automotive Technician

Entry-Level Automotive Technician

Murgado Automotive Group

Highland Park, IL

$40K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Acura of Highland Park, a proud member of the Murgado Automotive Group, is seeking motivated Entry-Level Automotive Technicians to join our growing service team.
 
New leadership is focused on rebuilding the service department and growing technician hours, creating strong earning opportunities and long-term career growth for technicians who want to develop their skills and advance in the industry.
If you have basic mechanical experience, trade school training, or quick-service background and want to grow into a full automotive technician career, we want to hear from you.
 
Key Responsibilities
Perform oil changes, tire rotations, and routine maintenance services.
Complete multi-point vehicle inspections.
Assist experienced technicians with repairs and diagnostics.
Maintain accurate repair orders and documentation.
Follow dealership service procedures and safety standards.
Communicate with service advisors regarding vehicle conditions and recommendations.
Participate in manufacturer training and skill development.
 
Qualifications
High school diploma or GED equivalent.
Basic automotive mechanical knowledge.
Trade school or prior shop experience preferred but not required.
Strong work ethic and reliability.
Ability to work in a team-oriented environment.
Valid driver's license and clean driving record.
 
Benefits
Competitive hourly compensation.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Manufacturer training and certification opportunities.
Employee discounts on vehicles, parts, and service.
Career advancement opportunities within the Murgado Automotive Group.
 
Why Join Acura of Highland Park?
Acura of Highland Park is part of the Murgado Automotive Group, one of the most respected automotive groups in the country. Our leadership team is actively rebuilding the service department with a strong focus on technician productivity, professional development, and long-term career growth.
Apply Today
If you are looking to start or grow your career as an automotive technician in a supportive and professional environment, we want to hear from you.
 
$40,000 - $65,000+ per year
Compensation dependent on experience and productivity.
$40,000 - $65,000 a year
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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