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Entry Level Automotive Technical Support Jobs (NOW HIRING)

Job Title: Entry Level Automotive Technician We are seeking a motivated and detail-oriented ... Skills and Qualifications: - High school diploma or equivalent; technical training in automotive ...

Job Type Full-time Description Job Title: Entry Level Automotive Technician We are seeking a ... Skills and Qualifications: - High school diploma or equivalent; technical training in automotive ...

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ABOUT THE ROLE Mastercool has been the trusted name in HVAC and automotive service tools for over 40 years, with products sold globally. We're hiring a Technical Support Specialist to be the front ...

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Entry Level Automotive Technical Support information

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$15

$24

$48

How much do entry level automotive technical support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level automotive technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Technical Support, and why are they important?

To excel as an Entry Level Automotive Technical Support, you need a basic understanding of automotive systems, troubleshooting skills, and typically a high school diploma or technical certification. Familiarity with diagnostic software, ticketing systems, and manufacturer-specific tools is often required. Strong communication, problem-solving abilities, and patience help you effectively assist customers and collaborate with team members. These skills are crucial to accurately resolving technical issues, ensuring customer satisfaction, and supporting efficient service operations.

What are some common challenges faced by entry level automotive technical support specialists, and how can they overcome them?

Entry level automotive technical support specialists often encounter challenges such as troubleshooting unfamiliar vehicle systems, communicating effectively with customers who may have limited technical knowledge, and staying updated with rapidly evolving automotive technologies. To overcome these challenges, it’s important to proactively seek training opportunities, utilize internal knowledge bases, and collaborate closely with more experienced team members. Building strong communication skills and maintaining a customer-focused mindset also help ensure positive interactions and efficient problem resolution.

What does an Entry Level Automotive Technical Support specialist do?

An Entry Level Automotive Technical Support specialist assists customers, technicians, or dealerships with troubleshooting and resolving technical issues related to vehicles. They typically answer inquiries about automotive systems, provide diagnostic guidance, and help interpret repair procedures. This role may involve working over the phone, via email, or through online chat, and often requires knowledge of automotive technology, diagnostic tools, and customer service. The main goal is to help resolve vehicle issues quickly and accurately, ensuring customer satisfaction and minimizing downtime.

What is the difference between Entry Level Automotive Technical Support vs Automotive Service Advisor?

AspectEntry Level Automotive Technical SupportAutomotive Service Advisor
Required CredentialsHigh school diploma; technical certificationsHigh school diploma; some certifications preferred
Work EnvironmentSupport centers, dealerships, or repair shopsDealerships, repair shops, customer-facing
Job FocusTechnical troubleshooting, diagnostics, supportCustomer communication, service recommendations
Industry UsageTechnical support roles in automotive industryCustomer service and sales in automotive industry

Entry Level Automotive Technical Support primarily involves technical troubleshooting and diagnostics, working behind the scenes to assist repair teams. Automotive Service Advisors focus on customer interaction, explaining repairs, and recommending services. Both roles are essential in automotive service environments but differ in daily responsibilities and skill emphasis.

More about Entry Level Automotive Technical Support jobs
What cities are hiring for Entry Level Automotive Technical Support jobs? Cities with the most Entry Level Automotive Technical Support job openings:
What are the most commonly searched types of Automotive Technical Support jobs? The most popular types of Automotive Technical Support jobs are:
Infographic showing various Entry Level Automotive Technical Support job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $50,776 per year, or $24.4 per hour.
Automotive Lube Technician

Automotive Lube Technician

DARCARS Automotive Group

Rockville, MD • On-site

$14.25 - $19.50/hr

Full-time

Retirement

Posted 20 days ago


DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

92nd of 138 rated car dealerships


Job description

DARCARS of Rockville is now hiring an Automotive Lube Technician!

As an entry-level Automotive Lube Technician, you will be responsible for performing basic vehicle maintenance tasks. This role requires strong teamwork skills and the ability to efficiently handle repetitive tasks with attention to detail.

Qualifications & Requirements:

  • Automotive technical school certifications preferred but not required
  • Have excellent prior work or school attendance
  • Previous experience preferred
  • Apprenticeship experience a plus
  • Have a positive attitude and be a team player
  • Must be at least eighteen years of age
  • Must have a valid driver’s license and safe driving record
  • Must have basic tools
  • Must pass pre-employment screening (background)

Benefits:

  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives
  • Internal career advancement opportunities

In this role, you will:

  • Perform oil changes, tire rotations, balancing of tires and battery testing
  • Perform routine vehicle inspections and maintenance
  • Makes accurate use of the multi-point inspection form on each vehicle
  • Utilizes product and technical training as assigned by the manufacturer and management
  • Takes care to ensure that customer vehicles are returned to them in the same condition or better than when brought in  
  • Participates in manufacturer-sponsored training, programs and schools. 
  • Continuously expand your knowledge for new technologies and practice

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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