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Entry Level Automotive Technical Support Jobs in Portland, OR

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Entry Level Automotive Technical Support information

See Portland, OR salary details

$16

$25

$51

How much do entry level automotive technical support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level automotive technical support in Portland, OR is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.04 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Automotive Technical Support vs Automotive Service Advisor?

AspectEntry Level Automotive Technical SupportAutomotive Service Advisor
Required CredentialsHigh school diploma; technical certificationsHigh school diploma; some certifications preferred
Work EnvironmentSupport centers, dealerships, or repair shopsDealerships, repair shops, customer-facing
Job FocusTechnical troubleshooting, diagnostics, supportCustomer communication, service recommendations
Industry UsageTechnical support roles in automotive industryCustomer service and sales in automotive industry

Entry Level Automotive Technical Support primarily involves technical troubleshooting and diagnostics, working behind the scenes to assist repair teams. Automotive Service Advisors focus on customer interaction, explaining repairs, and recommending services. Both roles are essential in automotive service environments but differ in daily responsibilities and skill emphasis.

What are some common challenges faced by entry level automotive technical support specialists, and how can they overcome them?

Entry level automotive technical support specialists often encounter challenges such as troubleshooting unfamiliar vehicle systems, communicating effectively with customers who may have limited technical knowledge, and staying updated with rapidly evolving automotive technologies. To overcome these challenges, it’s important to proactively seek training opportunities, utilize internal knowledge bases, and collaborate closely with more experienced team members. Building strong communication skills and maintaining a customer-focused mindset also help ensure positive interactions and efficient problem resolution.

What does an entry level automotive technical support specialist do?

An Entry Level Automotive Technical Support specialist assists customers, technicians, or dealerships with troubleshooting and resolving technical issues related to vehicles. They typically answer inquiries about automotive systems, provide diagnostic guidance, and help interpret repair procedures. This role may involve working over the phone, via email, or through online chat, and often requires knowledge of automotive technology, diagnostic tools, and customer service. The main goal is to help resolve vehicle issues quickly and accurately, ensuring customer satisfaction and minimizing downtime.

What are the key skills and qualifications needed to thrive as an entry level automotive technical support specialist?

To excel as an Entry Level Automotive Technical Support, you need a basic understanding of automotive systems, troubleshooting skills, and typically a high school diploma or technical certification. Familiarity with diagnostic software, ticketing systems, and manufacturer-specific tools is often required. Strong communication, problem-solving abilities, and patience help you effectively assist customers and collaborate with team members. These skills are crucial to accurately resolving technical issues, ensuring customer satisfaction, and supporting efficient service operations.
What are popular job titles related to Entry Level Automotive Technical Support jobs in Portland, OR? For Entry Level Automotive Technical Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Entry Level Automotive Technical Support jobs in Portland, OR look for? The top searched job categories for Entry Level Automotive Technical Support jobs in Portland, OR are:
Entry Level Automotive Technical Support jobs near you

Job Posting Title Senior Automotive Technician

Gaynors Automotive

Vancouver, WA

$3.0K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Senior Automotive Technician
Job Locations US-WA-Vancouver
Requisition Post Information* : Posted Date 2 months ago(6/8/2026 7:37 AM)
Requisition ID 2026-21144
# of Openings 1
Category (Portal Searching) Automotive Technician
Location : Location US-WA-Vancouver
Requisition Post Information* : External Company Name Gaynors Automotive
Requisition Post Information* : External Company URL gaynors.com
Location : Address 15600 SW Mill Plain Blvd
Location : Postal Code 98684
Brand Gaynors Automotive
Overview

Gaynors Automotive is a premier facility and we have been serving the Clark County area since 1986.

  • Over 20-time award winning, Best of Clark County
  • Top ratings by customer reviews on Yelp, Google, etc.
  • State of the art equipment and facility
  • 5 locations
  • Technical Support, including All Data, Mitchell, IATN, IDENTIFIX and Snap On Sure Track

We are successful for one simple reason; we hire the Superstars! You'll find our team of industry professionals is second to none, industry wide! Shop owners from across America have visited our facility and their comments are always the same. They rank our facility, and our people, with the best of the best!

The Automotive Technician is responsible for effectively and efficiently diagnosing and repairing customer vehicles while adhering to the MAP guidelines and in accordance with dealership, manufacturers, and Gaynors Automotive standards.

COMPENSATION: $35-$45/hr - VARIES DEPENDING ON EXPERIENCE - Sign on bonus amount varies from $2500-$5000 depending on ASE certifications and level of mechanic experience.

Principal Duties and Responsibilities:

  • Diagnoses vehicles according to the appropriate level of certifications/experience.
  • Performs work as outlined on the Multi-point Inspection and/or Repair Order with efficiency and accuracy.
  • Explains technical diagnosis and needed repairs to non-mechanical individuals which may include the Store Manager, Service Consultants and/or customers.
  • Recommends services that are necessary to keep the customer's vehicle in running condition; properly documents all recommendations in customer file.
  • Follows all safety procedures and reports any concerns to the Shop Foreman or Store Manager.
  • Maintains appropriate ASE certifications and renewals of expiring certifications.

Automotive Technician Benefits:

  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance 
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!

Qualifications:

  • High School Diploma or equivalent
  • Prefer a minimum of one unexpired ASE or equivalent experience or training
  • Possess valid driver's license 
  • Must be at least 18 years of age
  • Ability to work a minimum of five days per week

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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