Redmond, WA · On-site
$133K - $177K/yr
... Xbox operating system team, electrical design team, design validation and test team. Job ... and support scripts, etc. * Contribute to the design and implementation of various firmware ...
Quick apply
Redmond, WA · On-site
$133K - $177K/yr
... Xbox operating system team, electrical design team, design validation and test team. Job ... and support scripts, etc. * Contribute to the design and implementation of various firmware ...
Troy, MI · On-site
... Xbox, and PS5 * On-site Starbucks and full café * Multiple dining options within walking distance * Collaborative, team-oriented work environment * Dedicated mentorship and leadership support New ...
Troy, MI · On-site
... Xbox, and PS5 * On-site Starbucks and full café * Multiple dining options within walking distance * Collaborative, team-oriented work environment * Dedicated mentorship and leadership support New ...
Austin, TX · On-site
$24 - $28/hr
This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...
Quick apply
Austin, TX · On-site
$24 - $28/hr
This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...
Albany, NY · On-site
$123K - $125K/yr
The ideal candidate will work closely with our developers and our client partners to support and ... Xbox Series X/S, PlayStation 5) * Proof that you have shipped a game cycle through to release ...
Albany, NY · On-site
$123K - $125K/yr
The ideal candidate will work closely with our developers and our client partners to support and ... Xbox Series X/S, PlayStation 5) * Proof that you have shipped a game cycle through to release ...
San Mateo, CA · On-site
$139K - $183K/yr
... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...
San Mateo, CA · On-site
$139K - $183K/yr
... supported platforms. Our platform is used by over 150M people daily. You will work primarily in ... macOS, Windows, Xbox, Playstation and TV. We tackle the platform's most difficult technical ...
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Twin Falls, ID · On-site
$50K/yr
Constant leadership support You'll develop elite communication skills, real confidence, and ... PS5 and Xbox prizes * End-of-summer awards ceremony recognizing top performers You are paid based ...
Twin Falls, ID · On-site
$50K/yr
Constant leadership support You'll develop elite communication skills, real confidence, and ... PS5 and Xbox prizes * End-of-summer awards ceremony recognizing top performers You are paid based ...
Redmond, WA · On-site
PIX and Xbox optimization experience is a plus * Extensive UE4 development experience * System ... Ability to coordinate with design team to determine what tooling and support they need from an ...
Redmond, WA · On-site
PIX and Xbox optimization experience is a plus * Extensive UE4 development experience * System ... Ability to coordinate with design team to determine what tooling and support they need from an ...
Redmond, WA · On-site
PIX and Xbox optimization experience is a plus * Extensive UE4 development experience * System ... Ability to coordinate with design team to determine what tooling and support they need from an ...
Redmond, WA · On-site
PIX and Xbox optimization experience is a plus * Extensive UE4 development experience * System ... Ability to coordinate with design team to determine what tooling and support they need from an ...
Seattle, WA · On-site
From influencing the players emotion moment to moment, to producing designs that can support our ... We are fired up to make our mark in the video game industry with our first PC, XBox, and PS4/5 ...
Seattle, WA · On-site
From influencing the players emotion moment to moment, to producing designs that can support our ... We are fired up to make our mark in the video game industry with our first PC, XBox, and PS4/5 ...
Support and improve the integration of animation assets from Maya (or equivalent 3D tools) to ... We are fired up to make our mark in the video game industry with our first PC, XBox, and PS4/5 ...
Support and improve the integration of animation assets from Maya (or equivalent 3D tools) to ... We are fired up to make our mark in the video game industry with our first PC, XBox, and PS4/5 ...
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Santa Clara, CA · On-site
$111K - $177K/yr
Working with cross-functional teams to bridge both customers and internal support teams ... Connections to PlayStation or XBOX teams for video game consoles and accessories is desired.
Warsaw, IN · On-site
$110 - $170/hr
Mentor and support team members Requirements * Proficiency in C++ * Open-minded, willing to ... Experience with modern console development (PS4/5, Xbox One/Series, Switch 1/2...) * Experience ...
Warsaw, IN · On-site
$110 - $170/hr
Mentor and support team members Requirements * Proficiency in C++ * Open-minded, willing to ... Experience with modern console development (PS4/5, Xbox One/Series, Switch 1/2...) * Experience ...
Framingham, MA · On-site
$45K - $65K/yr
Our clients rely on our team for all aspects of IT, from network installation to ongoing support ... SELL IT. - Play a basketball match on Xbox...show that big mouth who's who - Complete an online ...
Framingham, MA · On-site
$45K - $65K/yr
Our clients rely on our team for all aspects of IT, from network installation to ongoing support ... SELL IT. - Play a basketball match on Xbox...show that big mouth who's who - Complete an online ...
Grapevine, TX · On-site
$16.75 - $23/hr
Work with PlayStation, Xbox, Nintendo Switch, and more Essential Job Duties and Responsibilities ... Support other departments as business needs require, maintaining flexibility and adaptability to ...
Quick apply
Grapevine, TX · On-site
$16.75 - $23/hr
Work with PlayStation, Xbox, Nintendo Switch, and more Essential Job Duties and Responsibilities ... Support other departments as business needs require, maintaining flexibility and adaptability to ...
We collaborate across time zones to support projects on all major platforms, engines and styles ... Xbox * Meta * Obsidian Entertainment * Turtle Rock Studios * Gearbox Software Our CEO is deeply ...
We collaborate across time zones to support projects on all major platforms, engines and styles ... Xbox * Meta * Obsidian Entertainment * Turtle Rock Studios * Gearbox Software Our CEO is deeply ...
Grapevine, TX · On-site
$16.75 - $23/hr
Work with PlayStation, Xbox, Nintendo Switch, and more Essential Job Duties and Responsibilities ... Support other departments as business needs require, maintaining flexibility and adaptability to ...
Grapevine, TX · On-site
$16.75 - $23/hr
Work with PlayStation, Xbox, Nintendo Switch, and more Essential Job Duties and Responsibilities ... Support other departments as business needs require, maintaining flexibility and adaptability to ...
Actively guide teams to reach target design goals offering mentoring and support where possible ... We are fired up to make our mark in the video game industry with our first PC, XBox, and PS4/5 ...
Actively guide teams to reach target design goals offering mentoring and support where possible ... We are fired up to make our mark in the video game industry with our first PC, XBox, and PS4/5 ...
Irvine, CA · On-site
$150 - $275.50/hr
Thorough understanding of modern GPU architecture, such as PC / PS / XBOX * Experience with DX12 ... Good communication skills that support an open and enthusiastic working environment * Self-driven ...
Irvine, CA · On-site
$150 - $275.50/hr
Thorough understanding of modern GPU architecture, such as PC / PS / XBOX * Experience with DX12 ... Good communication skills that support an open and enthusiastic working environment * Self-driven ...
Incorporating the latest in ergonomics, engineering, and materials science, the company's Xbox and ... Support our designers on projects as needed (UX and visual). * Help designers prepare approved ...
Incorporating the latest in ergonomics, engineering, and materials science, the company's Xbox and ... Support our designers on projects as needed (UX and visual). * Help designers prepare approved ...
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.
A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.
Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.
Cities with the most Xbox Support job openings:
The most popular types of Xbox Support jobs are:
States with the most job openings for Xbox Support jobs include:
The top searched job categories for Xbox Support jobs are:
$133K - $177K/yr
Contractor
Re-posted 2 days ago
Must Have:
C++
C
Firmware
Job Description:
Hard Skills Assessments
• Expected Dates that Hard Skills Assessments will be scheduled: The week of May 5th _.
• Hard Skills Assessment Process: The assessment process will include 1 round_.
• Required Candidate Preparation: Candidates should be able to code on the call: embedded firmware test question.Summary:
The accessories development team is expanding into new families of products and new fundamental technologies. The team is seeking an engineering candidate to contribute to firmware development and the success of these emerging products. The ideal candidate will be knowledgeable in one or more common firmware development languages such as C or C++ and will bring passion and energy to development with embedded microcontrollers. The ideal candidate will possess the ability to collaborate closely with other teams, such as the Xbox operating system team, electrical design team, design validation and test team.
Job Responsibilities:
• Participate in all phases of hardware product development including designing and implementing firmware code, creating prototypes and proofs of concept, writing test code and support scripts, etc.
• Contribute to the design and implementation of various firmware components and tools, including device drivers, peripheral drivers, communication interfaces, input/sensors data processing, power management state machines, and programming scripts
• Perform code reviews
• Integrate code drops from 3rd party suppliers
• Troubleshoot complex scenarios spanning across multiple systems
Qualifications:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required
• 8-10 years experience required
• Experience writing and debugging embedded firmware
• Familiar with embedded RTOS or FreeRTOS design and debugging
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
• Consumer electronic software design and development experience
• Experience performing in-depth troubleshooting and unit testing
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It services and recruiting and staffing services
51 - 200 Employees
Fort Mill, SC, US
