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Xbox Support Jobs in Oregon (NOW HIRING)

Senior IC Packaging Engineer

Hillsboro, OR · On-site

$113K - $156K/yr

... Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data ... In this role, you will be responsible for supporting the design and implementation of new custom ...

Senior Game Build Engineer

OR · On-site +1

$125K - $150K/yr

Our Role Rushdown Studios is looking for an experienced Game Build Engineer to join us in support ... Implement and maintain build systems for multiple target platforms (e.g., PC, Xbox, PlayStation)

Backend Engineer (Golang)

OR · On-site +1

$100K - $140K/yr

Our Role Rushdown Studios is looking for an experienced Backend Engineer to join us in support of ... Experience integrating Steam, PlayStation, Xbox, or Nintendo APIs or adhering to their Technical ...

... Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data ... Support semiconductor IC development across fabrication, manufacturing test, and packaging phases.

... Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data ... Support developing system level test (SLT) and platform, strategy, requirements, tools ...

Xbox Support information

See Oregon salary details

$13

$26

$44

How much do xbox support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for xbox support in Oregon is $26.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Xbox Support position, and why are they important?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What is an Xbox Support job?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does a typical workday look like for someone in Xbox Support?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the most commonly searched types of Xbox Support jobs in Oregon? The most popular types of Xbox Support jobs in Oregon are:
What job categories do people searching Xbox Support jobs in Oregon look for? The top searched job categories for Xbox Support jobs in Oregon are:
What cities in Oregon are hiring for Xbox Support jobs? Cities in Oregon with the most Xbox Support job openings:
Infographic showing various Xbox Support job openings in Oregon as of July 2026, with employment types broken down into 72% Full Time, 8% Part Time, 16% Contract, and 4% Summer. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $55,044 per year, or $26.5 per hour.
Senior IC Packaging Engineer

Senior IC Packaging Engineer

Microsoft

Hillsboro, OR • On-site

$113K - $156K/yr

Full-time

Posted 17 days ago


Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

78th of 245 rated software companies


Job description

Overview
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.
The Compute Silicon & Manufacturing Engineering (CSME) organization within SCHIE is responsible for design, development, manufacturing and packaging of Microsoft's state-of-the-art computer chips, notably the Azure Cobalt. Our solutions provide sustainable strategic advantage to Microsoft and enable our customers to achieve more.
As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Silicon Manufacturing & Package Engineering (SMPE)team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for engineers with a passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.
We are looking for a Senior IC Packaging Engineer to join the team.
#SCHIE #CSME
Responsibilities
TheSenior IC Package Engineer will be responsible for providing expertise, insight, and support to the Silicon device development team through the entire life cycle of the product. In this role, you will be responsible for supporting the design and implementation of new custom Silicon devices, evaluation and recommendation of new packaging technology, Substrate design support, device/package qualification, supplier assessment, manufacturing bring up, and driving quality/reliability in development and production.
Specific responsibilities to include:
  • Drive optimal silicon packaging solution supporting Azure datacenter product roadmap.
  • Drive package technology for chiplet architecture with advanced 2.5D/3D packaging.
  • Drive 2.5D/3D packaging product designs (bridge/interposer/substrate) from definition, development to tapeout
  • Define, design and develop test vehicles to validate Silicon, Package, System performance.
  • Drive supplier assessments and manage suppliers through definition, development, qualification and production.
  • Develop and deliver FMEA (Failure Mode and Effects Analysis) for various technology options.
  • Define EDA tools requirements for advanced 3DIC packaging designs
  • Design and develop package and assembly drawings to support the manufacturing.
  • Lead supplier assessments and manage suppliers through definition, development, qualification and production.
  • Assess and characterize the reliability of Integrated Circuits (IC) packages.
  • Design and develop package and assembly drawings to support the manufacturing.
  • Work closely with silicon and platform architects, motherboard and package designers, thermal architects and engineers, and power and performance engineers.
  • Drive execution of architecture solutions across product lines or multiple product groups and across teams that account for design trends and future concepts by leveraging cross-functional expertise, industry best practices, and lessons learned from teams working across multiple product lines.
  • Drive engineering system design decisions that require collaboration between internal and external stakeholders to account for platform-specific technology decisions and develop system models based on current and anticipated feature/design needs and trade-offs.

Qualifications
  • Required Qualifications:
    • Doctorate in Electrical Engineering, Computer Engineering, Computer Science, Physics, Chemistry or related field AND 1+ year(s) technical engineering experience OR Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, Chemistry or related field AND 4+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, Chemistry or related field AND 5+ years technical engineering experience OR equivalent experience.

    Other Requirements:
    • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
    • This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide either proof of their country of citizenship or proof of their US. residency or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

    Preferred Qualifications:
    • Doctorate in Physics, Electrical Engineering, Computer Engineering, Computer Science, Chemistry, or related field AND 3+ years technical engineering experience OR Master's Degree in Physics, Electrical Engineering, Computer Engineering, Computer Science, Chemistry, or related field AND 6+ years technical engineering experience OR Bachelor's Degree in Physics, Electrical Engineering, Computer Engineering, Computer Science, Chemistry, or related field AND 8+ years technical engineering experience OR equivalent experience.
    • Master's Degree with 10 years experience in semiconductor package product development
    • 5+ years hands-on experience in Semiconductor Package development, manufacturing, supplier management or quality management
    • Specific experience with Advanced Semiconductor Package technologies (e.g. BGA/2.5D/3D)
    • Foundation in advanced packaging technologies, manufacturing and supplier management
    • Proficient in IC package or PCB board layout CAD tools Cadence Allegro*
    • Working knowledge in high-speed signaling, layout, electrical, mechanical and thermal co-designs.
    • Working knowledge in 2D and 3D simulation tools for full package layout extractions for power and signals analysis
    • Experience with OSAT, Supplier & Foundry technologies.
    • Experience in physical failure analysis
    • Experience in subcontract supplier management.
    • Strong verbal and written communication.
    • Record of success in cross-functional team environment

    #SCHIE #CSME

Silicon Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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