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Xbox Support Jobs (NOW HIRING)

TPI Global Solutions

Validation Engineer

Austin, TX · On-site

... such as XBOX, PlayStation, and Steam Deck. As a Post-Silicon Power and Performance Validation ... Work with architects and the business team to support current and potential future products.

Microsoft

Senior Software Engineering

Redmond, WA · On-site

$160K - $261K/yr

... supporting putting these iconic products into consumers' hands. You will be instrumental in moving Surface and XBOX devices fresh from the factory floor, through global transit networks, and ...

Rockstar Games

Software Engineer (C#/.NET)

Manhattan, NY · On-site

$101K - $134K/yr

Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.

Microsoft

Global Supply Manager

Redmond, WA · On-site

CSCP supports over 200 online businesses including Bing, O365, OneDrive, Xbox and Windows Azure branded services.Our focus is on smart growth, high efficiency, and delivering a trusted experience to ...

Studio Wildcard

Sr. Engine Programmer

Bellevue, WA · Remote

... Xbox, and PlayStation networks. * Develop internal tools and extend engine features decreasing iteration times, supporting development, and improving various pipelines for a massive creature-survival ...

Rockstar Games

Software Engineer (C#/.NET)

Carlsbad, CA · On-site

$101K - $134K/yr

Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.

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Xbox Support information

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How much do xbox support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for xbox support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an Xbox Support?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does an Xbox Support do?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the key skills and qualifications needed to thrive in Xbox Support?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

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Xbox Support jobs near you
Infographic showing various Xbox Support job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Software Engineer (C#/.NET)

Rockstar Games

New York, NY

Full-time

Re-posted 22 days ago

Job description

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a passionate Software Engineer who considers software development to be a craft, and possess a passion for solving complex problems at scale.  

This is a full-time, in-office position based out of Rockstar's NYC headquarters in Downtown Manhattan. 

WHAT WE DO
  • The Rockstar Games Online Services team creates connected experiences that are found across our game franchises. 
  • We create online services for our games, including matchmaking, cloud saves, leaderboards, player inventory, player stats, bounties and more. 
  • We improve existing features as well as architect new solutions to support the development of the Online Services features. 
RESPONSIBILITIES
  • Develop high volume, highly scalable server-side features using Windows Server, SQL server, IIS, .NET, and C#. 
  • Develop web services supporting game console clients, browser clients, and external server clients. 
  • Develop highly reliable distributed server systems. 
  • Web performance optimization. 
  • Collaboration with other Rockstar technology teams across our worldwide studios. 
REQUIREMENTS
  • 4+ years of experience developing scalable distributed systems. 
  • Expert in C# and/or C++. 
  • Strong CS fundamentals, including excellent understanding of OO design patterns and concepts.  
  • Experience with API design and development. 
  • Knowledge of web service scalability, performance, and security practices. 
  • Database development experience (MSSQL). 
  • Experience with source control, preferably Perforce.  
PLUSES

Please note that these are desirable skills and are not required to apply for the position.

  • Experience building online gaming systems, commerce systems, social networking systems, search systems. 
  • One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles. 
  • Familiarity with networking systems and their components including DNS, NAT, firewalls, security methods, peer-to-peer and client server models. 
  • Experience with online game service APIs, particularly Xbox Live, Sony NP, and Games for Windows Live. 
  • Knowledge of Agile software development processes. 
ADDITIONAL INFORMATIONHOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar's reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.                             

If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

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