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The Deployment Technician I will close, package and ship assigned orders as requested. This role will work closely with the Order Coordinator, Quality Lead and Deployment Manager to meet shipping SLAs without compromising quality. The Deployment Technician I will report to the Deployment Manager.

Company Background

Since 1989, CDE Services has provided innovative Point of Sale (POS) support and processing solutions to electronic payment providers and their merchants. In 2014, the Company began to offer a quick and easy solution to small bodegas, grocery, and convenience stores for EBT/SNAP payment processing. CDE established itself as an industry leader early on by providing a high-quality service and simple implementation, combined with a flat monthly price. Understanding market challenges led us to focus on investing in new processes and technologies. CDE began providing an upgraded payment solution allowing our merchants the ability to accept additional/new payment technologies. CDE now processes more than 12 different payment methods in a single device. By investing in new proprietary payment applications and adding expert payment talent, we continue to improve our payment solutions for new emerging markets. CDE has positioned itself as a solid leader in the industry with significant growth opportunities. As a fast-growing technology company, we continuously push ourselves to develop and implement innovative payment processing and delivery solutions. We are looking for hard-working, team-oriented candidates interested in entering the exciting FinTech space who can thrive in our dynamic environment.

OPERATIONS DEPARTMENT: DEPLOYMENT DIVISION

Primary Duties and Responsibilities

• Receive new orders printed at Order Admin station into system to indicate as received by Deployment Department.
• Assign orders to correct department (production line, inventory clerk for HW pick, tech center, etc.) for processing.
• Close Manufacturing Orders and Sales Orders and Release to RDY TO SHIP (attaching equipment to actual order using serial number).
• Pick accessories and collateral as required for each order.
• Securely package all materials as required for each order
• Ensure all required items are included in each order packaged and are ready for Final Quality Assurance and shipping
• Utilize Ship Center to generate outbound and return shipping labels as required for each order
• Validate method of shipment and address to the order.
• Maintain organization of Deployment inventory stock and cleanliness of Deployment work areas.
• Build kits, fold shipping boxes and other duties as may be required by the Deployment Manager.

Qualifications & Skills

• Detail-oriented and methodical.
• Highly motivated with a sense of urgency.
• Ability to adjust to changing conditions and anticipate needs in a fast-paced environment.
• Possess good safety habits.
• Good organizing, technical problem-solving/troubleshooting, and conflict resolution skills.
• Good verbal and written communication skills.
• Must value cleanliness in work station and equipment.
• Passion for producing quality work that meets safety, quality and efficiency standards.

Job Requirements

• High School Diploma, minimum.
• 1-2 years of experience in an encryption environment preferred.
• Minimum of 1 year of experience working in a warehouse.
• Must be able to stand, lift, bend, squat, sit and walk for long periods of time.
• Knowledge of operating a PC: requires clerical skills to update equipment status.
• May require being cross-trained in Shipping.

Benefits

Family-oriented and professional development environment offering:

• 100% Medical insurance coverage for employees
• Dental, Vision, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA)
• Life Insurance
• Short Term Disability
• 401K
• Onsite gym with personal trainer on staff
• Opportunity for bonus to commensurate with experience and depending on both individual and company objectives to be agreed upon.

Proposed Hours + Travel

• Up to 40 hours per week
• Full-time
• No travel required.

Disclaimer

The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as CDE continues to grow and evolve due to changing market and regulatory demands, certain tasks may be re-distributed in an effort to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.

CDE is an equal opportunity employer.