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Entry Level Desktop Support Jobs in Georgia (NOW HIRING)

Mohawk Industries, Inc.

IT Support Associate

Dalton, GA · On-site

$19.50 - $22.75/hr

The IT Support Associate is an entry-level technology contributor responsible for providing first ... This role assists with maintaining the end-user technology environment by supporting desktop ...

Mohawk Industries, Inc.

IT Support Associate

Dalton, GA · On-site

$19.50 - $22.75/hr

The IT Support Associate is an entry-level technology contributor responsible for providing first ... This role assists with maintaining the end-user technology environment by supporting desktop ...

DIGIOFFICE

Service Desk Analyst

Duluth, GA · On-site

$21/hr

Prior experience in a service desk, help desk, desktop support, or IT support role preferred ... CompTIA A+, Network+, Microsoft, or other entry-level IT certifications are a plus but not required.

DIGIOFFICE

Weekend Service Desk Analyst

Atlanta, GA · On-site

$21/hr

Prior experience in a service desk, help desk, desktop support, or IT support role preferred ... CompTIA A+, Network+, Microsoft, or other entry-level IT certifications are a plus but not required.

Vision Computers, Inc.

Be Seen First

Entry-Level PC Technician

Norcross, GA · On-site

$37K/yr

Build custom desktop computers, workstations, and servers. * Install and configure Windows ... Retail, customer service, repair shop, or technical support experience. * Basic knowledge of ...

Mercer University

System Manager Assistant

Atlanta, GA

$20/hr

... tasks, user support, and routine technical operations. This entry-level role is designed for ... Help set up, configure, and troubleshoot desktops, printers, and basic network connections. Perform ...

HonorBuilt

Accounting Coordinator

Peachtree City, GA · On-site

$20.25 - $26.25/hr

This is an ENTRY LEVEL role and likely not a fit for someone with significant experience and/or ... Quickbooks DESKTOP- Strong preference given to candidates with experience *Just so you know, our ...

Novolex Corporate

Sr. Electrician Specialist

Covington, GA · On-site

$35.72 - $39.92/hr

Must be capable of covering both mechanical and electrical equipment without support on off shifts. * Must supply rolling toolbox and basic hand tools. Qualifications: * Computer literacy in Desktop ...

HonorBuilt

Accounting Coordinator

Peachtree City, GA · On-site

$20.25 - $26.25/hr

This is an ENTRY LEVEL role and likely not a fit for someone with significant experience and/or ... Quickbooks DESKTOP- Strong preference given to candidates with experience *Just so you know, our ...

HonorBuilt

Accounting Coordinator

Peachtree City, GA · On-site

$20.25 - $26.25/hr

This is an ENTRY LEVEL role and likely not a fit for someone with significant experience and/or ... Quickbooks DESKTOP- Strong preference given to candidates with experience *Just so you know, our ...

Mercer University

System Manager Assistant

Atlanta, GA · On-site

$20/hr

... tasks, user support, and routine technical operations. This entry-level role is designed for ... desktops, printers, and basic network connections. • Perform routine maintenance tasks such as ...

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Entry Level Desktop Support information

See Georgia salary details

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How much do entry level desktop support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level desktop support in Georgia is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Georgia? The most popular types of Desktop Support jobs in Georgia are:
What are popular job titles related to Entry Level Desktop Support jobs in Georgia? For Entry Level Desktop Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Georgia look for? The top searched job categories for Entry Level Desktop Support jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Desktop Support jobs? Cities in Georgia with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Georgia as of July 2026, with employment types broken down into 6% Locum Tenens, 70% Full Time, 12% Part Time, 1% Temporary, and 11% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $47,413 per year, or $22.8 per hour.

IT Support Associate

Mohawk Industries, Inc.

Dalton, GA • On-site

$19.50 - $22.75/hr

Full-time

Posted 20 days ago

Job description

Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What We Need:
The IT Support Associate is an entry-level technology contributor responsible for providing first-level technical support to a geographically dispersed client community. This role serves as a primary point of contact for technology-related incidents and service requests, delivering professional customer service while working to troubleshoot and resolve issues, provide guidance, and coordinate escalation to appropriate functional teams when additional expertise is required.
The IT Support Associate supports business operations through incident management, knowledge management, customer communications, hardware and software support, and technology service delivery. This role assists with maintaining the end-user technology environment by supporting desktop hardware, software applications, enterprise systems, and other workplace technologies while following established support processes and procedures.
What You'll Do:
  • Provide daily technical and user support for the identification, troubleshooting, resolution, or escalation of technical issues related to Windows environments and applications, electronic mail, enterprise applications, desktop hardware/software, security-related issues, and other supported technologies.
  • Provide application support for commonly used business software, productivity tools, and enterprise applications.
  • Troubleshoot problems using remote support technologies where possible and thoroughly document all services provided.
  • Use the IT Service Management platform to document, track, prioritize, and manage incidents, requests, and problems.
  • Maintain ownership of assigned incidents and service requests through resolution, coordinating escalation to appropriate functional teams when additional expertise is required.
  • Accurately document incidents, troubleshooting activities, resolutions, customer interactions, and pertinent information within approved systems and knowledge management resources.
  • Maintain accuracy and relevancy of knowledge management resources by making regular updates, documentation improvements, and new submissions.
  • Provide customers with guidance regarding technology services, access management procedures, support processes, and the status of active requests.
  • Evaluate incidents and service requests to determine appropriate prioritization and escalation while maintaining communication and ownership throughout the support lifecycle.
  • Follow established incident management and escalation procedures to engage appropriate technical teams and support service restoration activities during outages and critical incidents.
  • Support major incident response activities, including emergency notifications, outage communications, and status updates through approved communication platforms.
  • Develop an understanding of critical business systems and processes and the operational impact when those systems or processes are unavailable.
  • Install, configure, deploy, and support end-user hardware, software, and peripheral devices.
  • Assist with workstation setups, technology deployments, equipment refreshes, hardware replacements, and inventory management activities.
  • Assist users with hardware and software issues, providing troubleshooting support and guidance to effectively resolve technology-related problems.
  • Assist with the setup, maintenance, and troubleshooting of workplace technologies, including conference room technology, collaboration tools, digital signage, kiosks, and other supported systems as needed.
  • Utilize applicable testing equipment and troubleshooting tools to diagnose and resolve technology issues.
  • Maintain accurate documentation of supported technology configurations, equipment information, and issue resolutions.
  • Participate in projects, technology deployments, and team initiatives that support business operations and continuous improvement.
  • Participate in scheduled shifts, after-hours coverage rotations, and emergency response activities as business needs require.
  • Participate in self-paced training, certifications, and professional development activities to enhance technical knowledge and support capabilities.
  • Work closely with IT Management, IT Support team members, escalation teams, functional support groups, application teams, and other technical teams.
  • Perform other duties as needed.

What You Have:
  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 0-2 years of relevant technical support experience or equivalent education and/or experience.
  • Technical knowledge of PC diagnostics and familiarity with Microsoft Windows operating systems, Microsoft Office applications, and common business technology platforms.
  • Experience troubleshooting hardware, software, and application issues in a customer support environment preferred.
  • Industry standard certifications such as A+, ITIL Foundations, HDI Analyst, Network+, Microsoft, Cisco, or other related certifications are a plus.

What You're Good At:
  • Applies conceptual knowledge of the theories, practices, and procedures within technical support disciplines.
  • Excellent communication, problem-solving, and organizational skills.
  • Demonstrates strong customer service skills, professionalism, tact, empathy, and diplomacy in all interactions.
  • Able to multitask, prioritize, and manage time effectively in a scheduled support environment.
  • Demonstrates strong written documentation skills and attention to detail.
  • Ability to troubleshoot technical issues using logical problem-solving techniques.
  • Ability to learn new technologies, applications, and support processes quickly.
  • Capable of working independently while contributing effectively within a team environment.
  • Maintains a high level of integrity and discretion when handling sensitive or confidential information.
  • Proficient using Microsoft Office products and common business technology platforms.
  • Familiarity with IT service management concepts, ticketing systems, knowledge management practices, and support processes.
  • Comfortable supporting workplace technologies and utilizing basic tools for technology installations when required.

What Else?
  • Must be willing to work scheduled shifts that support business operations.
  • Must be willing to participate in an established after-hours on-call rotation when required.
  • Must be able to respond to after-hours incidents within established service expectations while participating in on-call coverage.
  • Must be capable of utilizing company-provided technologies and communication tools to perform remote and onsite support functions.
  • May be required to travel to multiple locations to provide onsite technical support, install equipment, or assist with technology-related projects.
  • May be required to work nights, weekends, holidays, or extended hours during major incidents, business-critical outages, system implementations, or emergency situations.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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