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Entry Level Desktop Support Jobs in Georgia (NOW HIRING)

Primerica

Desktop Support Tech 1

Duluth, GA · On-site

$40K/yr

About this Position PC Services Desktop Support Tech I position provides an entry level enterprise computing support position for Primerica. Employee's computer devices (hardware and software) and to ...

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M S International Inc.

Hardware Technician

Pooler, GA · On-site

$21.75 - $24.75/hr

Desktop Support Technician is responsible for assisting staff in Corporate Office and remote ... Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from ...

DIGIOFFICE

Service Desk Analyst

Johns Creek, GA

$19 - $26/hr

Required Qualifications: Prior experience in a service desk, help desk, desktop support, or ... CompTIA A+, Network+, Microsoft, or other entry-level IT certifications are a plus but not required.

DIGIOFFICE

Service Desk Analyst

Duluth, GA

$21/hr

Prior experience in a service desk, help desk, desktop support, or IT support role preferred ... CompTIA A+, Network+, Microsoft, or other entry-level IT certifications are a plus but not required.

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Entry Level Desktop Support information

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$8

$22

$38

How much do entry level desktop support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for entry level desktop support in Georgia is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Georgia? The most popular types of Desktop Support jobs in Georgia are:
What are popular job titles related to Entry Level Desktop Support jobs in Georgia? For Entry Level Desktop Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Georgia look for? The top searched job categories for Entry Level Desktop Support jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Desktop Support jobs? Cities in Georgia with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Georgia as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,413 per year, or $22.8 per hour.
Desktop Support Tech 1

Desktop Support Tech 1

Primerica

Duluth, GA • On-site

$40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Primerica rating

9.7

Company rating: 9.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".

About this PositionPC Services Desktop Support Tech I position provides an entry level enterprise computing support position for Primerica. Employee's computer devices (hardware and software) and to support initiatives of the Company.
This is an onsite role, 5 days in the office
Location: Duluth, GA
Salary: $40KResponsibilities & Qualifications
  • Support Primerica Employee's electronic devices- Respond and interact with user's 2nd level Helpdesk calls for Desktop support for hardware and software issues and Primerica's A/V conference rooms (the calls are tracked via Jira Service Management).
  • Deliver and install new hardware and software to corporate users - Build, deliver, install and guide the user on how to use the product and/or products (purchases for computers, monitors, keyboards, etc. ordered through PC Services).
  • Assist facilities department with electronic relocations for employee's work environment - Relocate user's PC, peripherals, and cables from one location to another and ensure functionality for user. Track network connectivity for the endpoint and track the station location on the network per security protocol.
  • Properly Dispose of Primerica End Of Life electronic devices - Follow the process and procedures of PC Services for disposing and organizing the End of Life Primerica electronic assets that are no longer functioning. Assist team mates in palletizing and storing EOL electronic equipment in our receivable room and loading dock.
  • Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
  • Communicate effectively both verbal and written,
  • Good knowledge of computers and a desire to learn new products and systems.

Education:

  • Some college or associate's degree in Hardware and Software of computer devices, Business Information Systems, Networking or related fields.
  • Experience:1-3 years of related field work

FLSA status:
This position is exempt (not eligible for overtime pay):

NoOur Benefits:

  • Day one health, dental, and vision insurance

  • 401(k) Plan with competitive employer match

  • Vacation, sick, holiday and volunteer time off

  • Life and disability insurance

  • Flexible Spending Account & Health Savings Account

  • Professional development

  • Tuition reimbursement

  • Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless ofrace, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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