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Desktop Manager Jobs in Georgia (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Duluth, GA · On-site

$18.75 - $23.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk side support services. * Manage hard and soft break-fix services for laptops and ...

TEKsystems

Desktop Support

Atlanta, GA · On-site

$25 - $30/hr

Monitor and manage assigned ticket queue, ensuring timely resolution of incidents and service requests. * Serve as a technical escalation point for more complex desktop support issues. * Support ...

New

TEKsystems

Desktop Support

Atlanta, GA

$25 - $30/hr

Monitor and manage assigned ticket queue, ensuring timely resolution of incidents and service requests. * Serve as a technical escalation point for more complex desktop support issues. * Support ...

New

TEKsystems c/o Allegis Group

Desktop Support

Atlanta, GA · On-site

$25 - $30/hr

Monitor and manage assigned ticket queue, ensuring timely resolution of incidents and service requests. * Serve as a technical escalation point for more complex desktop support issues. * Support ...

New

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA

$19.50 - $24.75/hr

Incident and Request Management: Identify, diagnose and resolve desktop issues of high risk and complexity Lead and coordinate resolution across Technology Services departmental groups where multiple ...

NPSG GLOBAL LLC

Desktop Support Technician

Marietta, GA

$19.25 - $24.50/hr

The Desktop Support Technician is primarily responsible for configuration, management, and support of IT assets. They will be the first point of contact for new computer deployments and assist the ...

TTEC

$19.50 - $24.75/hr

As a Desktop Support Lead Technician you will be responsible for maintaining the desktop ... Demonstrate expert knowledge of technologies as well as excellent judgment for managing and ...

Trimble

Desktop Systems Professional

Alpharetta, GA · On-site

Communicate with peers, other IS staff, IS management, business group managers, and other employees ... Desktop Specialist, Desktop Support Engineer, IT Support Specialist, Help Desk Technical Lead ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$40K - $55K/yr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

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Desktop Manager information

See Georgia salary details

$17.7K

$70.6K

$106.4K

How much do desktop manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for desktop manager in Georgia is $70,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Georgia?

The most popular types of Desktop jobs in Georgia are:

What are popular job titles related to Desktop Manager jobs in Georgia?

For Desktop Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Georgia look for?

The top searched job categories for Desktop Manager jobs in Georgia are:

What cities in Georgia are hiring for Desktop Manager jobs?

Cities in Georgia with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $70,596 per year, or $33.9 per hour.

Desktop Support Engineer

Mc Rae, GA • On-site

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

Contractor

Re-posted 26 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in McRae, Georgia.

Desktop Support Engineer Job Details

Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

POSITION DUTIES AND RESPONSIBILITIES: 

Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

  • Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
  • Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.
  • Managing returns on warranted parts and systems
  • Packaging and shipping replacement parts to customers
  • Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers
  • May participate in development of information technology and infrastructure projects
  • Installing, supporting and troubleshooting approved desktop software
  • Performing planned maintenance, moves, adds and changes
  • Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)
  • Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel
  • Exercises judgment with defined procedures and practices to determine appropriate action
  • Creating and maintaining images for standard systems
  • Recommends hardware and software solutions, including new acquisitions and upgrades
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures
  • Requires little day-to-day supervision
  • Ability to work on call after hours as required

Communicate effectively with multiple customers and co-workers. This includes the following activities:

  • Consulting with the Service Desk on support calls
  • Able to communicate highly technical information to both technical and non-technical personnel
  • Providing Case status updates to management and end-users
  • Providing phone support and diagnostics to remote customers
  • Participating in training programs designed to educate customers about basic and specialized applications
  • Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support

Desktop Support Engineer Mandatory Skills

QUALIFICATIONS:

  • Strong customer service skills
  • Reliability and a strong sense of responsibility
  • Ability to work independently and take ownership
  • Solid technical and analytical skills required
  • Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
  • Knowledge of supported Microsoft Windows operating systems
  • Experience with Active Directory administration
  • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
  • Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
  • Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues

EDUCATION and/or WORK EXPERIENCE:

  • Associate's Degree or equivalent experience required
  • A+ Certification recommended, MCTS, MCITP, MCPD, MCM preferred, ITIL Certification preferred
  • 2-4 years or more of related experience preferred

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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