Helpdesk Engineer - Level II
Tyrone, GA · Remote
... Remote access tools(VPN, Remote Desktop, RD Gateway, TruGrid) - Virtualization(Hyper-V, VMware/ESXi) Preferred: - Cisco Meraki - AnyConnect VPN - Todyl SGN - ConnectWise PSA or equivalent ...
Tyrone, GA · Remote
... Remote access tools(VPN, Remote Desktop, RD Gateway, TruGrid) - Virtualization(Hyper-V, VMware/ESXi) Preferred: - Cisco Meraki - AnyConnect VPN - Todyl SGN - ConnectWise PSA or equivalent ...
Tyrone, GA · Remote
... Remote access tools(VPN, Remote Desktop, RD Gateway, TruGrid) - Virtualization(Hyper-V, VMware/ESXi) Preferred: - Cisco Meraki - AnyConnect VPN - Todyl SGN - ConnectWise PSA or equivalent ...
Woodstock, GA · Remote
$80K - $110K/yr
Remote Desktop Services (RDS) * Group Policy * Certificate Services * Strong networking knowledge, including VLANs, routing, switching, VPNs, and firewall troubleshooting. * Experience managing and ...
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Woodstock, GA · Remote
$80K - $110K/yr
Remote Desktop Services (RDS) * Group Policy * Certificate Services * Strong networking knowledge, including VLANs, routing, switching, VPNs, and firewall troubleshooting. * Experience managing and ...
Marietta, GA · Remote
$303K - $379K/yr
Company-provided laptop with docking station or desktop. * Efficient Workflow: Web-based OnePacs system * Team-Oriented Environment with emphasize on collaboration
Marietta, GA · Remote
$303K - $379K/yr
Company-provided laptop with docking station or desktop. * Efficient Workflow: Web-based OnePacs system * Team-Oriented Environment with emphasize on collaboration
Athens, GA · On-site +1
This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are ...
Athens, GA · On-site +1
This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are ...
Atlanta, GA · On-site +1
Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support. Logistics : Location : Portland, OR; Atlanta, GA; or Westminster, CO (4 days in office/1day remote ...
Atlanta, GA · On-site +1
Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support. Logistics : Location : Portland, OR; Atlanta, GA; or Westminster, CO (4 days in office/1day remote ...
Montezuma, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
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Montezuma, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Warner Robins, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Warner Robins, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Trion, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Trion, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Atlanta, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Atlanta, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Savannah, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Savannah, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Blackshear, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Blackshear, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Watkinsville, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Watkinsville, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Brookhaven, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Brookhaven, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Perkins, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Perkins, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Centralhatchee, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Centralhatchee, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Juliette, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Juliette, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Lula, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Lula, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Jonesboro, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Jonesboro, GA · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
$11.77 - $13.23
1% of jobs
$13.23 - $14.69
5% of jobs
$14.69 - $16.15
15% of jobs
$16.43 is the 25th percentile. Wages below this are outliers.
$16.15 - $17.60
20% of jobs
The median wage is $18.33 / hr.
$17.60 - $19.06
18% of jobs
$20.45 is the 75th percentile. Wages above this are outliers.
$19.06 - $20.52
17% of jobs
$20.52 - $21.98
9% of jobs
$21.98 - $23.43
6% of jobs
$23.43 - $24.89
5% of jobs
$24.89 - $26.35
2% of jobs
$26.35 - $27.81
1% of jobs
$11
$19
$27
A Remote Desktop professional’s daily work often involves responding to remote support tickets, diagnosing and troubleshooting technical issues on end-user devices, and configuring or updating software remotely. You might assist users with connectivity problems, resolve software installation or update issues, and help maintain system security protocols. Collaboration with other IT team members, escalating complex issues, and documenting solutions are also part of the day-to-day routine. This variety not only keeps the role dynamic but also provides valuable technical exposure and opportunities for skill development.
A Remote Desktop job involves providing technical support and troubleshooting for users who access computers or networks remotely. Professionals in this role assist with software installation, network connectivity, security configurations, and system performance issues. They often use remote access tools to diagnose and resolve problems without being physically present. These jobs are common in IT support, helpdesk roles, and system administration. Strong problem-solving skills and knowledge of operating systems and networking are essential for success in this field.
To thrive as a Remote Desktop professional, you need a solid understanding of Windows and/or Mac operating systems, remote desktop protocols, networking basics, and troubleshooting skills, commonly supported by a degree in IT or a related certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as Microsoft Remote Desktop Services, TeamViewer, or AnyDesk is frequently required. Strong customer service orientation, clear verbal and written communication, and patience are essential soft skills for this role. Together, these skills ensure efficient remote support, minimized downtime, and positive end-user experiences.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
About Us
Century Solutions Group, Inc. is a leading IT services provider headquartered in Tyrone, GA, with an additional office near The Battery in Atlanta. We specialize in delivering customized technology solutions that help our clients operate more efficiently and securely.
We offer a collaborative, growth-oriented environment where team members are empowered to develop their skills, take ownership of their work, and make a meaningful impact.
Note: This is a fully onsite role based in Tyrone, GA.
Role Overview
As a Help Desk II Technician, you will play a key role in delivering high-quality technical support to our clients. You'll be responsible for troubleshooting issues, managing service requests, and ensuring the reliability and security of client systems.
This role is ideal for a client-focused IT professional who thrives in a fast-paced environment, enjoys problem-solving, and values strong documentation and process discipline.
Ideal Candidate
The ideal candidate is a proactive, service-oriented IT professional who:
- Takes ownership of issues and follows them through to resolution
- Communicates clearly and confidently with both technical and non-technical users
- Thrives in a fast-paced MSP environment and can manage multiple priorities
- Is detail-oriented and values thorough documentation
- Enjoys learning new technologies and continuously improving their skillset
- Works well independently while contributing positively to a team
Key Responsibilities
Deliver responsive, professional technical support to clients across various environments
Required Qualifications
- High school diploma or equivalent (degree preferred)
- 3+ years IT support experience
- Microsoft 365 or Azure Fundamentals certification
- Strong communication and customer service skills
- Ability to manage priorities under
Technical Experience
- Active Directory (on-prem & Azure AD)
- Microsoft 365 administration and support
- Networking fundamentals(DHCP, DNS, IP addressing, switches, firewalls)
- Remote access tools(VPN, Remote Desktop, RD Gateway, TruGrid)
- Virtualization(Hyper-V, VMware/ESXi)
Preferred:
- Cisco Meraki
- AnyConnect VPN
- Todyl SGN
- ConnectWise PSA or equivalent
Compensation & Benefits
Salary: $55,000 - $65,000
- Health, dental, vision
- 401(k) with match
- PTO and holidays
- Training opportunities
Why Join Us?
Sourced by ZipRecruiter
Network security
51 - 200 Employees
Tyrone, GA, US
1996