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Desktop Support Analyst Jobs in Georgia (NOW HIRING)

F2Onsite

End User Support Analyst

Atlanta, GA · On-site

F2Onsite is seeking a Level 2 End User Support Analyst to provide onsite technical support in ... The role involves delivering desktop support, troubleshooting issues, and managing hardware ...

The EDH, LLC

$19.50 - $24.75/hr

The role of the Desktop Support Technician is to provide first and second line support for all ... To take ownership of issues by carrying out problem analysis to implement temporary or permanent ...

MetroSys

Desktop Support Technician

Dublin, GA · On-site

$20 - $25/hr

MetroSys is seeking a skilled and customer-focused Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The ideal candidate will be a ...

MetroSys

Desktop Support Technician

Dublin, GA · On-site

$17.25 - $22/hr

MetroSys is seeking a skilled and customer-focused Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The ideal candidate will be a ...

GDR Group

Desktop Support Technician

Atlanta, GA

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

Artech Information System LLC

desktop support

Atlanta, GA · On-site

$19.50 - $24.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$36K - $40K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$40K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$50K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

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Desktop Support Analyst information

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How much do desktop support analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support analyst in Georgia is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.38 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are the most commonly searched types of Desktop Support Analyst jobs in Georgia? The most popular types of Desktop Support Analyst jobs in Georgia are:
What are popular job titles related to Desktop Support Analyst jobs in Georgia? For Desktop Support Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Georgia look for? The top searched job categories for Desktop Support Analyst jobs in Georgia are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Georgia as of June 2026, with employment types broken down into 4% Internship, 89% Full Time, 5% Part Time, and 2% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $47,232 per year, or $22.7 per hour.
ASSOCIATE DESKTOP SUPPORT ANALYST

ASSOCIATE DESKTOP SUPPORT ANALYST

Archbold Medical Center

Thomasville, GA • On-site

$18.75 - $25.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

Job description

Associate Desktop Support Analyst - IS Desktop Support
Description:
Education Requirements: Requires High School Diploma. BAA, AA, or Technical Diploma preferred.
Experience: Minimum 1 year work experience with desktop support and a CompTIA A+ certification OR Minimum 3 years' work experience and must obtain CompTIA A+ certification within 1 year of employment.
Required Skills: Troubleshoot, analyze and resolve desktop computer and printer problems; corrects and reports any anomalies.
Physical Demands: Work involves a significant amount of standing, walking, sitting, talking, listening and reaching with hands and arms. Must be able to transfer up to 50 pounds; some risk of electrical shock. Must be able to travel to various system locations. Work may require performance of physically demanding tasks in cramped areas. Requires good hearing, visual acuity, and manual dexterity. Requires concentration on fine details for extended periods with constant interruptions. Must be able to pick up new tasks and responsibilities with minimal training. Prolonged or irregular hours such as weekends and after-hours are occasionally required. Work may be scheduled in rotating shifts.
Supervises: None. Supervised By: Assistant Director, Service Desk Manager, Director, or Vice President.
Perks/Benefits:
(for eligible employees):
Have optimal opportunity for career growth within our growing organization
Medical / Dental
Retirement Plan
PTO and paid life insurance
What Sets Us Apart
Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:
  • Work/Life Balance
  • Planning for the Future
  • Low-Cost Prescriptions
  • Health & Wellness Benefits
  • Planning for Life's Unexpected Moments
  • Helping You to Advance Your Career

Mission
To provide safe, innovative and compassionate care for our communities.
Vision
A healthier region, stronger communities, meaningful work, and trusted care.

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