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At Home Apple Support Jobs (NOW HIRING)

Best Buy

Certified Apple Expert

Kokomo, IN · On-site

$15 - $17.88/hr

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

Best Buy

Certified Apple Expert

Kokomo, IN · On-site

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

Apple

Senior iOS Engineer, Apple Games

Cupertino, CA

$184K - $277K/yr

Apple Games, Apple Arcade, and Game Center are the home of gaming on Apple's platforms - iPhone ... We have an exciting roadmap supporting games ranging from mobile to indie to AAA, reaching deep ...

Visiting Angels

At Home Caregiver (Crandall, TX)

Crandall, TX · On-site

$13.50 - $17.50/hr

An At Home Caregiver with Visiting Angels Corsicana supports the seniors they serve with a wide range of responsibilities from light housekeeping tasks and meal preparation to one-on-one mobility ...

Apple

Partner Marketer, Apple Ads

Culver City, CA

$149K - $280K/yr

At Apple, we focus deeply on our customers' experience. Apple Ads brings this same approach to ... support scaling business growth through partner-led marketing activities. Strong partnership ...

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All JobsAt Home Apple Support Jobs

At Home Apple Support information

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How much do at home apple support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for at home apple support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

How difficult is it to get hired at Apple?

Getting hired as an At Home Apple Support representative can be competitive, often requiring relevant technical knowledge, customer service skills, and a background in Apple products. Candidates typically go through multiple interview stages, including technical and behavioral assessments, and must meet specific requirements such as a suitable home office setup and reliable internet connection.

Can I work for Apple support from home?

Apple Support representatives can work from home in certain roles, especially those focused on technical support and customer service. These positions typically require strong communication skills, technical knowledge, and sometimes specific certifications, with remote work arrangements depending on the company's policies and the role's requirements.

How much do Apple Remote support people make?

Apple Remote support specialists typically earn an hourly wage ranging from $15 to $25, depending on experience and location. Salaries can vary based on certifications, technical skills, and whether the role is full-time or part-time, with some positions offering additional benefits.

What is the difference between At Home Apple Support vs Apple Certified Technician?

AspectAt Home Apple SupportApple Certified Technician
CredentialsCustomer support training, Apple support certificationsApple certification exams, technical certifications
Work EnvironmentRemote, customer service-focusedIn-store or authorized service centers, technical repair
Employer & Industry UsageApple support programs, customer service rolesAuthorized service providers, Apple retail stores
Search & Comparison IntentCustomer support, remote troubleshootingTechnical repair, hardware troubleshooting

At Home Apple Support primarily involves remote customer service and troubleshooting, while Apple Certified Technicians focus on hands-on hardware repairs and technical diagnostics. Both roles require Apple-specific certifications but differ in work environment and job focus.

What are At Home Apple Support jobs?

At Home Apple Support jobs are remote positions where employees provide customer service and technical support for Apple products from their own homes. These roles typically involve assisting customers over the phone or online with troubleshooting, product information, and problem resolution. Employees receive training from Apple and are provided with the necessary equipment to perform their job effectively. This position is ideal for individuals who have good communication skills, are tech-savvy, and prefer the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an At Home Apple Support Advisor, and why are they important?

To thrive as an At Home Apple Support Advisor, you need strong technical troubleshooting abilities, product knowledge, and typically at least a high school diploma or equivalent. Familiarity with Apple devices, customer relationship management (CRM) software, and remote support tools is expected. Excellent communication, patience, and problem-solving skills help you effectively assist and reassure customers. These skills are crucial for delivering seamless, high-quality support experiences and maintaining Apple’s reputation for exceptional customer service.

What are the main challenges faced by At Home Apple Support advisors, and how can they be managed effectively?

At Home Apple Support advisors often encounter challenges such as troubleshooting complex technical issues remotely, managing a high volume of customer inquiries, and maintaining clear communication without face-to-face interaction. Effectively managing these challenges involves developing strong problem-solving skills, staying organized, and utilizing Apple's comprehensive training and support resources. Building rapport with customers and collaborating virtually with teammates through internal chat and support tools also helps create a supportive work environment.

Does Apple allow employees to work-from-home?

At Home Apple Support employees often have the option to work remotely, especially for technical support roles that can be performed using a computer and internet connection. However, some positions may require in-office presence for training, equipment setup, or team collaboration, depending on company policies and role requirements.
More about At Home Apple Support jobs
What cities are hiring for At Home Apple Support jobs? Cities with the most At Home Apple Support job openings:
What are the most commonly searched types of Apple Support jobs? The most popular types of Apple Support jobs are:
What states have the most At Home Apple Support jobs? States with the most job openings for At Home Apple Support jobs include:
What job categories do people searching At Home Apple Support jobs look for? The top searched job categories for At Home Apple Support jobs are:
At Home Apple Support jobs near you
Infographic showing various At Home Apple Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.
Certified Apple Expert

Certified Apple Expert

Best Buy

Kokomo, IN • On-site

$15 - $17.88/hr

Full-time

Retirement, PTO

Posted 29 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,761 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description


As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail customers meet their technology needs. First, we'll give you all the training you need to be an expert. Once you're trained, you'll lend your talents to achieving revenue, margin and operational targets. You'll also work closely with other employees to make sure they're prepared to demonstrate, promote and sell Apple products. While you'll spend most of your time selling products in your area of expertise, you'll also assist customers across all categories in the Apple department.
What you'll do
  • Act as a subject matter expert, advocate and champion for Apple products
  • Maintain a high level of product knowledge through ongoing learning, self-development and specialized certifications
  • Keep the department organized and ready to serve customers
  • Drive profitable growth and achieve both individual and department goals

Basic qualifications
  • One year of experience in sales, customer service or related fields
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule including holidays, nights and weekends

Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • One year of experience working with consumer electronics

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

What Best Buy employees say

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Benefits

Hours and flexibility

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BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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