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Apple Support Jobs (NOW HIRING)

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is ... Build shared capabilities like Authentication, Authorization etc to support multiple internal and ...

Description - Design user flows, wireframes, and high-fidelity mockups for web and mobile platforms that support Apple's business tools. - Collaborate closely with product managers, engineers, and ...

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

We have an exciting roadmap supporting games ranging from mobile to indie to AAA, reaching deep into the operating system, with the unique opportunity to help define the face of gaming at Apple. We ...

You will lead a team of strategists supporting across worldwide vision and regional execution.","responsibilities":"Define and champion the worldwide Today at Apple programming strategy and multi ...

... analysis to support executive decision-making on top priorities Design, deploy, and evaluate ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple Pay is a leading digital wallet for iOS customers in over 80 markets and growing rapidly ... Own complex financial modeling and analysis to support and guide leadership on critical investment ...

At Apple, great ideas have a way of becoming outstanding products, services, and customer ... support for maximum impact across the organization. Description We are looking for a highly ...

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Apple Support information

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How much do apple support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is Apple Support?

Apple Support is a service provided by Apple Inc. to assist customers with troubleshooting, technical issues, and questions related to Apple products and services. This includes devices like iPhones, iPads, Macs, Apple Watches, and services such as iCloud and Apple Music. Support is available through various channels, including online chat, phone, in-store appointments at the Genius Bar, and the Apple Support app. Apple Support aims to help users resolve issues quickly and ensure they get the most out of their Apple products.

What are the key skills and qualifications needed to thrive as an Apple Support specialist, and why are they important?

To thrive as an Apple Support Specialist, you need strong troubleshooting abilities, product knowledge of Apple devices, and typically a high school diploma or higher. Familiarity with support platforms such as AppleCare, CRM systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help in delivering a positive customer experience. These skills ensure efficient resolution of technical issues and high customer satisfaction, which are vital for Apple's reputation and customer loyalty.

What are some common challenges faced by Apple Support specialists, and how can they be addressed?

Apple Support specialists often encounter challenges such as handling high call volumes, troubleshooting a wide range of technical issues, and managing customer expectations. Staying patient and empathetic while guiding users with varying technical backgrounds is essential. Continuous training, effective time management, and leveraging internal knowledge bases can help specialists overcome these obstacles and deliver excellent service. Collaboration with teammates and escalation support from senior staff also play a crucial role in resolving complex cases.

Can I work for Apple Support from home?

Apple Support representatives can sometimes work remotely, depending on the company's policies and the specific role. Remote positions typically require strong communication skills, familiarity with Apple products, and the ability to troubleshoot technical issues via phone or chat. Availability of remote work may vary by location and current company needs.
More about Apple Support jobs

What cities are hiring for Apple Support jobs?

Cities with the most Apple Support job openings:

What are the most commonly searched types of Apple Support jobs?

The most popular types of Apple Support jobs are:

What states have the most Apple Support jobs?

States with the most job openings for Apple Support jobs include:

Infographic showing various Apple Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Staff Software Engineer, Apple Ads

Apple

Bodega Bay, CA

$184K - $324K/yr

Full-time

Medical, Dental, Retirement

Posted 14 days ago


Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers


Job description

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers - helping people discover content, supporting creators, and protecting and respecting everyone’s privacy.
Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery across the App Store. Our display ads on Apple News and Stocks let advertisers promote their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. Sponsorship integrations and experiences in live sports on Apple TV help advertisers connect with captivated audiences. Everything we do is with the unwavering commitment to privacy you expect from Apple. Because when advertising is done right, it benefits everyone.
Description
Advertiser Services is a diverse, global, agile engineering team that moves smart and fast by consuming and optimizing readily-available technology, collaborating to improve and scale capabilities across businesses and use cases, and sharing our own innovative solutions so everyone can benefit. We are not constrained by organization structure and offer flexibility to work on a variety of backend systems, and we have fun doing it! ","responsibilities":"Build the foundational pieces of the next generation of Apple’s Ad Platforms
Collaborate with product management to define external APIs for campaign management.
Design and implement performant services and data pipelines.
Build shared capabilities like Authentication, Authorization etc to support multiple internal and external partners
Implement low latency, highly - available, high volume advertiser facing systems in a cloud environment.
Engineer secure and scalable distributed data processing systems for campaign management.
Preferred Qualifications
Prior experience in advertising industry is a plus
Minimum Qualifications
10 or more years of industry experience building scalable micro services or data driven platforms.
Strong computer science fundamentals.
Prior experience with Java/Scala/C++ or equivalent.
Expertise in relational datastores ( e.g Postgres or Oracle)
Expertise in NoSQL datastores ( e.g Cassandra or DynamoDB )
Proficiency in data processing technologies (e.g Kafka, Spark, Flink )
Experience crafting scalable micro services.
Familiarity with cloud paradigms ( e.g AWS or GCP )
Proven ability to work on sophisticated problems and systems
Strong problem solving and debugging skills.
Have the ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.
A desire to work in a fast-paced and challenging work environment.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976