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Apple Support Jobs (NOW HIRING)

Apple

Product Designer, Apple Business

Cupertino, CA · On-site

People at Apple don't just create products - they create the kind of wonder that's revolutionized ... Experience designing web-based tools or software that supports professionals or organizations.

Apple

Apple Business Account Executive

Atlanta, GA · On-site

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Account Executive

Atlanta, GA

$155K - $234K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Senior iOS Engineer, Apple Games

Cupertino, CA

$181K - $272K/yr

We have an exciting roadmap supporting games ranging from mobile to indie to AAA, reaching deep into the operating system, with the unique opportunity to help define the face of gaming at Apple. We ...

Apple

Business Planning Manager, Apple TV

Culver City, CA

$146K - $274K/yr

... support and regular updates on performance and key metrics Preferred Qualifications Experience in ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292K/yr

We provide both technical sales consulting and support with a goal of transforming the way people work. Description An Apple Business Systems Engineering Manager leads a technical pre-sales team of ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292K/yr

We provide both technical sales consulting and support with a goal of transforming the way people work. Description An Apple Business Systems Engineering Manager leads a technical pre-sales team of ...

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Apple Support information

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How much do apple support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

Is it hard to get hired at Apple?

Getting hired as an Apple Support specialist can be competitive, as the company seeks candidates with strong customer service skills, technical knowledge, and relevant certifications. The hiring process often involves multiple interviews and assessments to evaluate technical ability and communication skills.

What are some common challenges faced by Apple Support specialists, and how can they be addressed?

Apple Support specialists often encounter challenges such as handling high call volumes, troubleshooting a wide range of technical issues, and managing customer expectations. Staying patient and empathetic while guiding users with varying technical backgrounds is essential. Continuous training, effective time management, and leveraging internal knowledge bases can help specialists overcome these obstacles and deliver excellent service. Collaboration with teammates and escalation support from senior staff also play a crucial role in resolving complex cases.

What is Apple Support?

Apple Support is a service provided by Apple Inc. to assist customers with troubleshooting, technical issues, and questions related to Apple products and services. This includes devices like iPhones, iPads, Macs, Apple Watches, and services such as iCloud and Apple Music. Support is available through various channels, including online chat, phone, in-store appointments at the Genius Bar, and the Apple Support app. Apple Support aims to help users resolve issues quickly and ensure they get the most out of their Apple products.

What are the key skills and qualifications needed to thrive as an Apple Support Specialist, and why are they important?

To thrive as an Apple Support Specialist, you need strong troubleshooting abilities, product knowledge of Apple devices, and typically a high school diploma or higher. Familiarity with support platforms such as AppleCare, CRM systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help in delivering a positive customer experience. These skills ensure efficient resolution of technical issues and high customer satisfaction, which are vital for Apple's reputation and customer loyalty.

Do Apple Support workers work-from-home?

Apple Support representatives primarily work in call centers or retail stores, but some roles, such as technical support or remote troubleshooting, can be performed from home. Remote work options depend on the specific position, team needs, and company policies, and may require relevant technical skills and certifications. Many support roles involve using remote diagnostic tools and communication platforms.

Can I work remotely for Apple?

Apple Support roles can sometimes be performed remotely, depending on the position and location. Many customer service jobs at Apple offer remote work options, but some roles may require on-site presence or hybrid arrangements. Candidates should review specific job postings for remote work eligibility and requirements.

How much do Apple Support people get paid?

Apple Support specialists typically earn an average hourly wage of around $15 to $25, depending on experience and location. Salaries can vary based on factors such as certifications, technical skills, and whether the role is full-time or part-time.
More about Apple Support jobs
What cities are hiring for Apple Support jobs? Cities with the most Apple Support job openings:
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What states have the most Apple Support jobs? States with the most job openings for Apple Support jobs include:
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Apple Support jobs near you
Infographic showing various Apple Support job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 5% Part Time, 6% Contract, and 2% Summer. Highlights an 52% Physical, and 48% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Apple Business Account Executive

Apple Business Account Executive

Apple

San Francisco, CA • On-site

Full-time

Posted 14 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! ..The Apple US Business team is responsible for building a balanced and scalable business that delivers tangible benefits to the end-customers. We believe the outstanding combination of portability, user experience, and data privacy and security, made possible through Apple's coordinated hardware and software platform, delivers the best solutions for our customers. We are here to help enterprise businesses transform the way people work while growing top-line revenue for Apple. To realize this goal, we gain deep understandings of the businesses we manage at all levels, from tactical to strategic. We build a vision that can encourage customers to transform using Apple products. We collaborate closely with internal and external partners to build plans for solutions and new use cases, and then we help drive execution of the solution!
In this role, you will:Deeply understand your assigned account's business models by researching and exploring an ever-expanding group of contacts. You will develop account plans aligned with our customers' strategies, assess their progress, and guide them on the journey of transformation to mobility and growing adoption of the Apple ecosystem. Effectively execute on plans by cross-functionally partnering with Systems Engineers, industry specialists, as well as reseller and strategic partners. You'll build demand generation activities, identify new opportunities, accurately forecast, and coordinate fulfillment logistics.
Approximately 6 years of experience as an Account Executive selling to large Enterprises.Validated consultative selling experience in business transformation solutions for large enterprises that balanced delivering on short-term goals, while crafting sustainable value for customers and demand for the future.Experience in cultivating C-level executive relationships at Fortune 500 companies.Comfortable challenging the status quo.Can demonstrate previous success with executive interaction.Strengths in relationship development/management, teaming across functions, deal making, and negotiations.A strong self-starter who is able to work independently to develop new areas with the ability to work in a dynamic, sometimes ambiguous environment.Up to 50% domestic travel required.
No matter the audience, you are very good at presenting. And, you're cool under pressure. You make the complex simple and you command an audience by bringing them along for the journey. You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software, and services integrate.You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work and strategies for sustaining profitable growth are key to staying ahead of the competition. You analyze the market and think beyond the short term.Apple doesn't cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you'll do - and always does what's best for Apple.You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience.

What Apple employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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