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Apple Support Jobs (NOW HIRING)

W3Global Inc.

Tier 2 Service Desk Windows/MAC

Denver, CO

$42K - $48K/yr

Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred. * Excellent problem-solving skills. * Knowledge of Windows operating systems. * Strong ...

Apple

Product Designer, Apple Business

Cupertino, CA

$181K - $318K/yr

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the ...

Apple

Partner Marketer, Apple Ads

Culver City, CA

$146K - $274K/yr

If this sounds like you and you want to be part of a marketing team focused on growing Apple's advertising business, we'd like to hear from you! ","responsibilities":"Supporting the launch of new ...

Koniag, Inc.

Apple MAC Support Specialist

Phoenix, AZ · On-site

The Apple MAC Support Specialist will provide on-site client hardware and software desk-side support and remote client support for teleworkers, ensuring minimum user downtime. Provide high-quality ...

kgs

Apple MAC Support Specialist

Phoenix, AZ

The Apple MAC Support Specialist will provide on-site client hardware and software desk-side support and remote client support for teleworkers, ensuring minimum user downtime. Provide high-quality ...

Apple

Apple Business Account Executive

San Francisco, CA · On-site

$151K - $228K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Pay Product Manager

Cupertino, CA · On-site

$141K - $258K/yr

... support. You will also work with external partners such as card issuers, networks, and other ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Switch, Inc.

IT Support Technician - Apple/macOS

Las Vegas, NV · On-site

$20.50 - $28.25/hr

The Role: IT Support Technician - Apple/macOS The IT Help Desk Technician provides technical support to Switch team members, with a strong focus on supporting Apple/macOS environments. This role is ...

kgs

Apple MAC Support Specialist

Phoenix, AZ · On-site

The Apple MAC Support Specialist will provide on-site client hardware and software desk-side support and remote client support for teleworkers, ensuring minimum user downtime. Provide high-quality ...

Apple

Apple Business Account Executive

San Francisco, CA

$151K - $228K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Account Executive

Atlanta, GA

$155K - $234K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Account Executive

Atlanta, GA

$155K - $234K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

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All JobsApple Support Jobs

Apple Support information

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How much do apple support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

Is it hard to get hired at Apple?

Getting hired as an Apple Support specialist can be competitive, as the company seeks candidates with strong customer service skills, technical knowledge, and relevant certifications. The hiring process often involves multiple interviews and assessments to evaluate technical ability and communication skills.

What are some common challenges faced by Apple Support specialists, and how can they be addressed?

Apple Support specialists often encounter challenges such as handling high call volumes, troubleshooting a wide range of technical issues, and managing customer expectations. Staying patient and empathetic while guiding users with varying technical backgrounds is essential. Continuous training, effective time management, and leveraging internal knowledge bases can help specialists overcome these obstacles and deliver excellent service. Collaboration with teammates and escalation support from senior staff also play a crucial role in resolving complex cases.

What is Apple Support?

Apple Support is a service provided by Apple Inc. to assist customers with troubleshooting, technical issues, and questions related to Apple products and services. This includes devices like iPhones, iPads, Macs, Apple Watches, and services such as iCloud and Apple Music. Support is available through various channels, including online chat, phone, in-store appointments at the Genius Bar, and the Apple Support app. Apple Support aims to help users resolve issues quickly and ensure they get the most out of their Apple products.

What are the key skills and qualifications needed to thrive as an Apple Support Specialist, and why are they important?

To thrive as an Apple Support Specialist, you need strong troubleshooting abilities, product knowledge of Apple devices, and typically a high school diploma or higher. Familiarity with support platforms such as AppleCare, CRM systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help in delivering a positive customer experience. These skills ensure efficient resolution of technical issues and high customer satisfaction, which are vital for Apple's reputation and customer loyalty.

Do Apple Support workers work-from-home?

Apple Support representatives primarily work in call centers or retail stores, but some roles, such as technical support or remote troubleshooting, can be performed from home. Remote work options depend on the specific position, team needs, and company policies, and may require relevant technical skills and certifications. Many support roles involve using remote diagnostic tools and communication platforms.

Can I work remotely for Apple?

Apple Support roles can sometimes be performed remotely, depending on the position and location. Many customer service jobs at Apple offer remote work options, but some roles may require on-site presence or hybrid arrangements. Candidates should review specific job postings for remote work eligibility and requirements.

How much do Apple Support people get paid?

Apple Support specialists typically earn an average hourly wage of around $15 to $25, depending on experience and location. Salaries can vary based on factors such as certifications, technical skills, and whether the role is full-time or part-time.
More about Apple Support jobs
What cities are hiring for Apple Support jobs? Cities with the most Apple Support job openings:
What are the most commonly searched types of Apple Support jobs? The most popular types of Apple Support jobs are:
What states have the most Apple Support jobs? States with the most job openings for Apple Support jobs include:
What job categories do people searching Apple Support jobs look for? The top searched job categories for Apple Support jobs are:
Apple Support jobs near you
Infographic showing various Apple Support job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 5% Part Time, 6% Contract, and 2% Summer. Highlights an 52% Physical, and 48% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Help Desk Tier 2 Mac Windows.

Help Desk Tier 2 Mac Windows.

Sharp Solutions Inc

Denver, CO • On-site

$45 - $50/hr

Full-time

Posted 6 hours ago

Job description

Job Type:
1099 Consultant Role
JOB RESPONSIBILITIES:
• Deliver on-site deskside support at the Denver, CO location.
• Provide hardware and software support for Windows and Mac desktops and laptops.
• Configure, test, and install printers, scanners, and network copier/printers.
• Install and configure laptops and PCs using standardized computer images.
• Support users with file share access and permissions-related issues.
• Track, log, and report all service requests accurately.
• Perform security vulnerability patching and remediation.
• Provide conference room/AV support as needed.
• Ensure the latest approved BIOS updates and system patches are applied to PCs and laptops.
• Carry out additional duties as assigned.
Skills & Experience:
• 3-5 years of related experience.
• Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred.
• Excellent problem-solving skills.
• Knowledge of Windows operating systems.
• Strong experience supporting iOS and macOS.
• Working knowledge of Microsoft Office Suite.
• Experience in managing Active Directory, including users, groups, and computers.
• Excellent documentation, collaboration, and communication skills, both written and verbal.
• Strong analytical skills and a creative, self-starting approach.
• Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.

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