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Apple Support Jobs (NOW HIRING)

W3Global Inc.

Tier 2 Service Desk Windows/MAC

Denver, CO

$42K - $48K/yr

Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred. * Excellent problem-solving skills. * Knowledge of Windows operating systems. * Strong ...

Apple

Partner Marketer, Apple Ads

New York, NY

$146.80K - $274.50K/yr

If this sounds like you and you want to be part of a marketing team focused on growing Apple's advertising business, we'd like to hear from you! ","responsibilities":"Supporting the launch of new ...

Apple

Apple Ads Space Planner

Cupertino, CA

$110.50K - $207.30K/yr

Description In this role, you'll help drive and execute space planning strategies that support Apple Ads spaces globally. The work combines strategic thinking, operational rigor, and design ...

Sharp Solutions Inc

MAC Technician II

Denver, CO · On-site

$42K - $48K/yr

Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred. Excellent problem-solving skills. Knowledge of Windows operating systems. Strong ...

Sharp Solutions Inc

MAC Technician II

Denver, CO · On-site

$42K - $48K/yr

Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred. Excellent problem-solving skills. Knowledge of Windows operating systems. Strong ...

Apple

Apple Business Account Executive

Seattle, WA

$155.80K - $234.30K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Pay Product Manager

Cupertino, CA

$141.80K - $258.60K/yr

... support. You will also work with external partners such as card issuers, networks, and other ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

Apple Business Account Executive

Seattle, WA

$136.80K - $205.70K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Account Executive

Atlanta, GA

$155.80K - $234.30K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Solutions Engineer

East Brunswick, NJ

$152.40K - $229.40K/yr

We provide both technical sales consulting and support with a goal of transforming the way people ... Apple doesn't cut corners, in products or in business. SE's bring the highest level of integrity ...

Apple

Apple Business Account Executive

Atlanta, GA · On-site

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Account Executive

Atlanta, GA

$155.80K - $234.30K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

Apple

Apple Business Account Executive

Atlanta, GA

$155.80K - $234.30K/yr

You support others to learn, to be curious, and ultimately, share your passion for the Apple story. When challenged with complex questions, you share your deep knowledge of how our hardware, software ...

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Apple Support information

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How much do apple support jobs pay per hour?

As of May 30, 2026, the average hourly pay for apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Support Specialist, and why are they important?

To thrive as an Apple Support Specialist, you need strong troubleshooting abilities, product knowledge of Apple devices, and typically a high school diploma or higher. Familiarity with support platforms such as AppleCare, CRM systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help in delivering a positive customer experience. These skills ensure efficient resolution of technical issues and high customer satisfaction, which are vital for Apple's reputation and customer loyalty.

What are some common challenges faced by Apple Support specialists, and how can they be addressed?

Apple Support specialists often encounter challenges such as handling high call volumes, troubleshooting a wide range of technical issues, and managing customer expectations. Staying patient and empathetic while guiding users with varying technical backgrounds is essential. Continuous training, effective time management, and leveraging internal knowledge bases can help specialists overcome these obstacles and deliver excellent service. Collaboration with teammates and escalation support from senior staff also play a crucial role in resolving complex cases.

What is Apple Support?

Apple Support is a service provided by Apple Inc. to assist customers with troubleshooting, technical issues, and questions related to Apple products and services. This includes devices like iPhones, iPads, Macs, Apple Watches, and services such as iCloud and Apple Music. Support is available through various channels, including online chat, phone, in-store appointments at the Genius Bar, and the Apple Support app. Apple Support aims to help users resolve issues quickly and ensure they get the most out of their Apple products.

Can you get a job at Apple with no experience?

Apple Support roles often require customer service skills and familiarity with Apple products, but prior experience is not always mandatory. Entry-level positions may provide training, making it possible for candidates without previous experience to qualify if they demonstrate strong communication and problem-solving abilities.
More about Apple Support jobs
What cities are hiring for Apple Support jobs? Cities with the most Apple Support job openings:
What are the most commonly searched types of Apple Support jobs? The most popular types of Apple Support jobs are:
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What job categories do people searching Apple Support jobs look for? The top searched job categories for Apple Support jobs are:
Apple Support jobs near you
Infographic showing various Apple Support job openings in the United States as of May 2026, with employment types broken down into 34% As Needed, 33% Full Time, and 33% Temporary. Highlights an 6% Physical, 15% Hybrid, and 79% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Tier 2 Mac/Windows Technician - Denver

Tier 2 Mac/Windows Technician - Denver

Sharp Solutions Inc

Denver, CO

$20.25 - $25.75/hr

Full-time

Posted 7 days ago

Job description

Job Type:
1099 Consultant Role


JOB RESPONSIBILITIES:


Deliver on-site deskside support at the Denver, CO location.


Provide hardware and software support for Windows and Mac desktops and laptops.


Configure, test, and install printers, scanners, and network copier/printers.


Install and configure laptops and PCs using standardized computer images.


Support users with file share access and permissions-related issues.


Track, log, and report all service requests accurately.


Perform security vulnerability patching and remediation.


Provide conference room/AV support as needed.


Ensure the latest approved BIOS updates and system patches are applied to PCs and laptops.


Carry out additional duties as assigned.


Skills & Experience:


3-5 years of related experience.


Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred.


Excellent problem-solving skills.


Knowledge of Windows operating systems.


Strong experience supporting iOS and macOS.


Working knowledge of Microsoft Office Suite.


Experience in managing Active Directory, including users, groups, and computers.


Excellent documentation, collaboration, and communication skills, both written and verbal.


Strong analytical skills and a creative, self-starting approach.


Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.

Apply