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Remote Helpdesk Support Jobs in Seattle, WA (NOW HIRING)

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position ... The position is primarily based at the Bellevue headquarters, supporting both in-person and remote ...

trane technologies

Remote Controls Support Specialist

Seattle, WA · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

Ability to effectively function in a remote team environment, provide coaching and support for others as necessary, provide and accept constructive feedback, and a willingness to help others and grow ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ... Collaborate remotely with project teams to support continuous AI improvement. Required Skills

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ... Collaborate remotely with project teams to support continuous AI improvement. Required Skills

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Tacoma, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Help clients understand their choices without using complicated language * Follow up with clients ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Tacoma, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Help clients understand their choices without using complicated language * Follow up with clients ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Tacoma, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Help clients understand their choices without using complicated language * Follow up with clients ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Help clients understand their choices without using complicated language * Follow up with clients ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Help clients understand their choices without using complicated language * Follow up with clients ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Help clients understand their choices without using complicated language * Follow up with clients ...

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help ... This position is primarily responsible for delivering exceptional help desk support and ...

Aquent

Systems Support Engineer

Tacoma, WA · On-site +1

$55 - $58/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Initially, focus on helping customers resolve issues connecting to remote development environments ... Prior experience in a developer support, DevOps support, or IT/platform support role. * Familiarity ...

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All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Seattle, WA

Remote Helpdesk Support information

See Seattle, WA salary details

$14

$26

$38

How much do remote helpdesk support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote helpdesk support in Seattle, WA is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $29.57 per hour, depending on experience, location, and employer.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are popular job titles related to Remote Helpdesk Support jobs in Seattle, WA?

For Remote Helpdesk Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk Support jobs in Seattle, WA look for?

The top searched job categories for Remote Helpdesk Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Helpdesk Support jobs?

Cities near Seattle, WA with the most Remote Helpdesk Support job openings:

Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,800 per year, or $26.3 per hour.

Helpdesk Technician

System One

Bellevue, WA • Remote

$20.50 - $27.75/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Job Title: Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite

Position Overview: We are currently seeking a Helpdesk Technician for a long term contract opportunity with an onsite work model in Bellevue, WA. This customer-facing role involves supporting users as they navigate technical challenges and fulfill requests for new applications and hardware. Working within a tiered support structure and guided by established processes and procedures, you will be integral to our efforts in designing the next generation of technologies. The position is primarily based at the Bellevue headquarters, supporting both in-person and remote staff.

Key Responsibilities:

  • Utilize and enhance our internal and external knowledge base documents to assist with ticket resolution.
  • Maintain Active Directory accounts and manage access to various collaboration spaces.
  • Oversee PC Lifecycle Management, including inventory receiving and tracking.
  • Fulfill software requests efficiently and accurately.
  • Provide business travel support as needed.
  • Demonstrate and assist with remote access to company resources.
  • Support users at our Bellevue and Everett locations, ensuring a high level of service and satisfaction.
  • Assist with onboarding processes as assigned.

Qualifications and Skills:

  • Strong communication skills with a commitment to fostering teamwork and respect.
  • Quick learner, able to grasp and apply new concepts rapidly.
  • Calm demeanor under pressure, with the ability to devise effective solutions in challenging situations.
  • Excellent customer service skills and interpersonal abilities.
  • Strong organizational skills, with a proactive mindset for identifying and suggesting process improvements.
  • High adaptability and solid problem-solving capabilities.
  • Integrity and a strong sense of trustworthiness are essential for success in this role.

Preferred Areas for Development:

  • Experience supporting clients and customers both in-person and remotely.
  • Familiarity with rapid deployment imaging technologies such as MDT and SCCM.
  • Proficiency in Windows 10/11 in a domain-managed environment.
  • General understanding of Office applications, DHCP, DNS, TCP/IP, and wireless networking, as well as troubleshooting techniques.
  • Familiarity with Multi-Factor Authentication methods and modern information security principles and practices.
  • Experience using commercial ticketing systems, particularly JIRA.
  • Knowledge of desktop and laptop hardware components.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #161-Managed Staffing Charlotte