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Entry Level Tech Support Jobs in Chicago, IL (NOW HIRING)

Lake Forest

IT Intern

Lake Forest, IL

$15 - $20.76/hr

The City of Lake Forest is seeking a motivated and curious IT Intern to support technology ... Use this opportunity as a strong entry-level steppingstone for a future career in IT. Hours and Pay ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

The City of Lake Forest is seeking a motivated and curious IT Intern to support technology ... Use this opportunity as a strong entry-level steppingstone for a future career in IT. Hours and Pay ...

dbHMS

Entry Level IT Generalist

Chicago, IL · Hybrid

$18 - $25/hr

Entry Level IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection ... Operate and manage the company helpdesk system: * Assist with support of technology infrastructure ...

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

$18 - $25/hr

Our Information Technology team, in our Chicago office, is seeking an Entry Level IT Generalist . This role will support the IT Coordinator in maintaining the office technology in Chicago and also ...

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office technology and assisting with helpdesk operations across the country. Responsibilities : • Operate ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

Marmon Foodservice Technologies, Inc. As a part of the global industrial organization Marmon ... The End User Support Technician provides first-line entry level basic to moderate complexity ...

i.c.stars

Career Coach

Chicago, IL · On-site

$35/hr

Conduct interview practice using realistic scenarios aligned to entry-level tech roles (note: core ... Support interns with decision-making and evaluation with respect to hiring opportunities 3.4 ...

i.c.stars

Career Coach

Chicago, IL

$35/hr

Conduct interview practice using realistic scenarios aligned to entry-level tech roles (note: core ... Support interns with decision-making and evaluation with respect to hiring opportunities 3.4 ...

Varsity Tutors

CompTIA A+ Tutor

Lake Forest, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Schaumburg, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Highland Park, IL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Showing results 21-40

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Chicago, IL

Entry Level Tech Support information

See Chicago, IL salary details

$27.8K

$44.8K

$68K

How much do entry level tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level tech support in Chicago, IL is $44,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Chicago, IL? The most popular types of Tech Support jobs in Chicago, IL are:
What are popular job titles related to Entry Level Tech Support jobs in Chicago, IL? For Entry Level Tech Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Chicago, IL look for? The top searched job categories for Entry Level Tech Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Entry Level Tech Support jobs? Cities near Chicago, IL with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,791 per year, or $21.5 per hour.

Information Technology - Skokie Student Employee, # 2017

Oakton College

Skokie, IL • On-site

Full-time

Posted 4 days ago

Job description

Overview:Student employee will provide technology support across the campus. Student employees in this role will work with employees and students to troubleshoot technology problems. Student employees will work in computer labs, media services, information desk/telephone reception, and with other areas in IT as needed for projects.Campus Location: SkokieLength of Employment: Fall 2026, may be renewed.Can a student do homework in this position? RarelyHours Needed:8 am - 10 pm --> Monday through Friday8 am - 5 pm --> Saturday and SundaySchedule Flexibility: Student schedule will fluctuate based on what assignments are accepted/refused. Once accepted, students are expected to follow through with their determined schedule with minimal adjustments. Tasks, Duties and Responsibilities and Learning Outcomes :- Basic troubleshooting of software/hardware (TC)- Wait on patrons at counters and answering calls (PF)- Take messages and service requests (CM)- Provide technical assistance to all users utilizing Oakton's technology resources (CM, TC)- Provide in-person cross campus technology support (TW)- Follow the college's policies on equity, wellness and safety (EI)- Other duties as assigned (TW) Student Employment Learning Outcomes Defined: The National Association for Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. Listed in alphabetical order, they include:1. Career and Self Development (CD)2. Communication (CM)3. Critical Thinking (CT)4. Equity and Inclusion (EI)5. Leadership (LD)6.Profesionalism (PF)7. Teamwork (TW)8. Technology (TC)For more information about the NACE Career Readiness Competencies, please visit https://www.naceweb.org/career-readiness/competencies/career-readiness-defined/.  Candidate Qualifications (Knowledge, Skills and Other abilities: Qualified candidates will have the following competencies and skills:Must be a currently enrolled at Oakton College in at least 6 credit hours during the Fall and Spring semesters. Employment over the summer is allowed for students taking at least 1 credit class during the summer, or students continuing registration into the following Fall semester.Must have an overall GPA of 2.0 or higher and be in good standing at Oakton College.Completion of entry level computer courses (preferred)Knowledge of mainstream applications (i.e. Microsoft Office and GSuite) (preferred)Basic knowledge of computer hardware (preferred)Basic knowledge of current operating systems and browsers (preferred)Experience in customer service (preferred)Knowledge of audio/visual set-ups (preferred)Organizational and good communications skills (preferred)Video-conferencing skills (preferred)Friendly, flexible, organized, courteous, and punctuality (required)Some evening and weekend hours available (optional)    
Job Posted by ApplicantPro