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Internship Tech Support Jobs in Chicago, IL (NOW HIRING)

Braven

IT Support Specialist

Chicago, IL · On-site

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Braven

IT Support Specialist

Chicago, IL

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Braven

IT Support Specialist

Chicago, IL · On-site

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Aimtron Corporation

IT Intern

Palatine, IL · On-site

$16/hr

SCOPE: The IT Internship supports the Information Technology Department across Aimtron Corporation and affiliated locations. Interns assist with operational IT support, workstation deployment ...

Lake Forest

IT Intern

Lake Forest, IL

$15 - $20.76/hr

... internship. Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

... internship. Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and ...

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Internship Tech Support information

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How much do internship tech support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internship tech support in Chicago, IL is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.09 per hour, depending on experience, location, and employer.

What is an internship tech support?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.

What does an internship tech support do?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What are the key skills and qualifications needed to thrive as an internship tech support?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Tech Support jobs in Chicago, IL?

The most popular types of Tech Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Internship Tech Support jobs?

Cities near Chicago, IL with the most Internship Tech Support job openings:

Internship Tech Support jobs near you

IT Support Specialist

Kforce Technology Staffing

Oakbrook Terrace, IL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

RESPONSIBILITIES:
Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist.
Responsibilities:
* Provide first-line support for Windows 10/11 desktops and laptops
* Resolve basic issues related to Microsoft 365 (Outlook, Teams, OneDrive)
* Troubleshoot password resets, MFA issues, printers, peripherals, and connectivity
* Diagnose and resolve common hardware and software issues
* Perform hands-on desk-side support for corporate users and select bakery locations
* Escalate complex issues to senior IT staff or external partners as needed
* Assist with new hire onboarding and employee offboarding
* Support basic account access requests in Active Directory and Microsoft Entra ID (Azure AD) under guidance
* Image, deploy, and configure laptops and peripherals
* Assist with asset tracking, hardware inventory, and equipment swaps
* Coordinate device replacements and basic troubleshooting
* Work tickets in the IT service desk system and meet defined SLAs
* Clearly document issues, resolutions, and escalation notes
* Contribute to basic knowledge articles and how-to guides
* Support office and plant users as needed (kiosks, shared workstations, printers)
* Coordinate with operations to minimize downtime during support activities
REQUIREMENTS:
* 0-2 years of IT support experience (internships, help desk, or hands-on technical support experience welcome)
* Strong customer service mindset with clear, professional communication
* Willingness to learn, follow documented processes, and escalate appropriately
* Ability to work onsite and provide hands-on support
Experience supporting:
* Windows 10/11
* Microsoft 365 (Outlook, Teams, OneDrive)
* Printers, laptops, peripherals, and basic networking issues
Nice to Have (Not Required):
* CompTIA A+ or Network+ certification (or working toward one)
* Familiarity with Active Directory or Azure AD
* Experience working with ticketing systems
* Exposure to manufacturing or warehouse environments
* Basic iOS or mobile device support
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

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