ZipRecruiter

Log In

1

Internship Tech Support Jobs in Chicago, IL (NOW HIRING)

Braven

IT Support Specialist

Chicago, IL · On-site

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Braven

IT Support Specialist

Chicago, IL

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Braven

IT Support Specialist

Chicago, IL · On-site

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Aimtron Corporation

IT Intern

Palatine, IL · On-site

$16/hr

SCOPE: The IT Internship supports the Information Technology Department across Aimtron Corporation and affiliated locations. Interns assist with operational IT support, workstation deployment ...

Lake Forest

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

... internship. Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

... internship. Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and ...

next page

Showing results 1-20

All JobsTech Support JobsInternship Tech Support JobsInternship Tech Support Jobs in Chicago, IL

Internship Tech Support information

See Chicago, IL salary details

$8

$17

$23

How much do internship tech support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for internship tech support in Chicago, IL is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.09 per hour, depending on experience, location, and employer.

What is an internship tech support?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.

What does an internship tech support do?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What are the key skills and qualifications needed to thrive as an internship tech support?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Tech Support jobs in Chicago, IL?

The most popular types of Tech Support jobs in Chicago, IL are:

Internship Tech Support jobs near you

IT Support Specialist

Braven

Chicago, IL • On-site

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Job Title: IT Support Specialist
Team: Information Technology
Location: Hybrid in Chicago (IL)
Employment Type: Full-time
FLSA Classification: Non-Exempt
Start Date: ASAP
About Braven
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.
Together, our ambition is to help rebuild the middle class and revitalize the American Dream.
To learn more, take a look at Braven's Jobs.
About the Role
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an IT Support Specialist who will keep our day-to-day IT support queue running smoothly. As a member of the IT team, you will be the first point of contact for Braven staff experiencing hardware, software, or account issues, making sure tickets are triaged and resolved quickly so the rest of the organization can stay focused on serving our Fellows.
This role is on the IT team and reports directly to the Head of Workplace Technology & Operations.
What You'll Do
Helpdesk & Ticket Queue Management (60%)
  • Serve as first point of contact for IT support requests submitted through our ticketing platform (Jira Service Management)
  • Triage, prioritize, and resolve tickets in a timely manner, escalating complex issues to the IT Systems Engineer or Systems Architect as needed
  • Set up, configure, and deploy hardware (laptops, monitors, peripherals) for new hires and existing staff
  • Support employee onboarding and offboarding from an IT equipment and access perspective

End-User Support & Training (25%)
  • Provide friendly, patient day-to-day technical support to staff on hardware, software, and common applications (e.g., Google Workspace, Zoom, Slack)
  • Create and maintain simple how-to guides and FAQs for common issues
  • Help staff get comfortable with new tools and features as they're rolled out

IT Asset Management (15%)
  • Track and maintain inventory of IT hardware and equipment
  • Support basic device management tasks using our MDM tool
  • Other duties as assigned

Requirements
Minimum Requirements
  • Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience
  • 1-2 years of IT support/helpdesk experience (relevant internship or coursework experience considered)

Preferred Qualifications
  • Strong working knowledge of macOS and common productivity software
  • Familiarity with identity and access tools such as Okta
  • Familiarity with Google Workspace basics
  • Excellent communication skills, with the ability to explain technical issues to non-technical staff
  • Strong organizational skills and attention to detail
  • Comfort learning new tools and systems quickly
  • Exemplification of Braven's core values.
  • Experience that has informed your belief in Braven's mission and has prepared you to work with, or for, Braven's student Fellow population.

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.
Work Demands
  • Ability to work in-person in Chicago (IL) 3 days per week
  • Travel 3-4 times a year

Additional Requirements
  • Authorized to work in the U.S.
  • Braven doesn't offer employment visa sponsorship

Application & Interview Process
While the interview process may vary slightly, the general process will be:
  • Phone screen with Talent Team member
  • Performance Task
  • Interview with Hiring Manager
  • Panel Interview with Key Partners
  • Reference Checks

Benefits
Compensation and Benefits
Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.
Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $47,000-$58,700. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity.
Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:
  • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
  • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
  • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
  • Coverage of 85% of health insurance premium for employee and dependents
  • 12 weeks of paid parental leave
  • A one-month paid sabbatical after 4 years on staff

Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply.
Location
We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of our Chicago hub. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.
Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Apply