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Entry Level Tech Support Jobs in Atlanta, GA (NOW HIRING)

Academy of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Virtucom, Inc.

Entry Level Courier

Peachtree Corners, GA · On-site

$14 - $17/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

4pconsultinginc

Digital Technology Analyst I

Atlanta, GA · On-site

$94K - $112K/yr

This entry-level to early-career role is responsible for maintaining servers, databases, and cloud ... End-User Support * Provide technical support for digital tools and applications. * Troubleshoot ...

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Showing results 1-20

All JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Atlanta, GA

Entry Level Tech Support information

See Atlanta, GA salary details

$23.4K

$37.7K

$57.2K

How much do entry level tech support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for entry level tech support in Atlanta, GA is $37,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $40,700.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Atlanta, GA? The most popular types of Tech Support jobs in Atlanta, GA are:
What are popular job titles related to Entry Level Tech Support jobs in Atlanta, GA? For Entry Level Tech Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Atlanta, GA look for? The top searched job categories for Entry Level Tech Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Entry Level Tech Support jobs? Cities near Atlanta, GA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Atlanta, GA as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 57% In-person, 29% Hybrid, and 14% Remote job distribution, with an average salary of $37,676 per year, or $18.1 per hour.

IT Helpdesk Support Specialist I

asburyauto

Sandy Springs, GA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing technical assistance. You'll help users resolve technology issues through our ticketing system, over the phone, and through remote support tools.

This role is ideal for someone who enjoys helping others, learning new technologies, and developing practical IT skills in a professional environment.

What You'll Do

  • Respond to IT support requests submitted through our ticketing system
  • Provide friendly and professional support over the phone
  • Assist users with hardware, software, and application issues
  • Troubleshoot common technical problems and document solutions
  • Escalate more complex issues to senior IT team members
  • Support user account setup and basic system administration tasks
  • Learn and work with a variety of business technologies
  • Maintain accurate ticket documentation and follow-up communication
  • Deliver excellent customer service to employees across the organization

Required Qualifications

  • Interest in technology and customer service
  • Strong communication and problem-solving skills
  • Basic understanding of computers, operating systems, and common software applications
  • Ability to learn quickly and work in a team environment
  • Positive attitude and willingness to help others
  • High school diploma or equivalent

Education & Training Backgrounds We Welcome

  • Associate's Degree in Information Technology, Computer Science, or related field
  • Technical school graduates
  • Junior college students or graduates
  • Completion of online IT training programs or boot camps
  • Industry certifications such as CompTIA A+, Google IT Support, Microsoft Fundamentals, or similar

Preferred Qualifications

  • Previous customer service experience
  • Previous internship, part-time, or entry-level technical support experience
  • Automotive dealership or auto group experience
  • Familiarity with Tekion dealership management software
  • Exposure to Microsoft 365 and Windows environments

Growth Opportunities

This role is designed as an entry point into the Asbury IT organization. High-performing team members will have opportunities to advance into areas such as:

  • Desktop Support
  • Systems Administration
  • Network Engineering
  • Cybersecurity
  • Cloud Technologies
  • Application Support
  • IT Operations

We believe in promoting from within and helping our employees build long-term careers.

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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