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Internship Tech Support Jobs in Atlanta, GA (NOW HIRING)

Equifax

Technology Intern

Alpharetta, GA · On-site

$14.50 - $19.25/hr

This 12-week Internship Program (May 18-Aug 7, 2026) is a gateway to full-time career paths for ... Network & IT Support: Developing skills in network administration, maintaining IT documentation ...

Academy of Scholars

IT Technician

Decatur, GA · On-site

Provide technical support and prompt troubleshooting for teachers, students, and staff. * Assist ... Hands-on experience with computers and networks (academic projects, internships, or home lab ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

Provide technical support and prompt troubleshooting for teachers, students, and staff. * Assist ... Hands-on experience with computers and networks (academic projects, internships, or home lab ...

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All JobsTech Support JobsInternship Tech Support JobsInternship Tech Support Jobs in Atlanta, GA

Internship Tech Support information

See Atlanta, GA salary details

$8

$16

$21

How much do internship tech support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for internship tech support in Atlanta, GA is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an internship tech support?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What does an internship tech support do?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What is an internship tech support?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.
What are the most commonly searched types of Tech Support jobs in Atlanta, GA? The most popular types of Tech Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Internship Tech Support jobs? Cities near Atlanta, GA with the most Internship Tech Support job openings:
Internship Tech Support jobs near you
Infographic showing various Internship Tech Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 50% Internship, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,526 per year, or $16.1 per hour.

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

$22.50/hr

Full-time

Re-posted 17 days ago

Job description

IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceAbout UsOur mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.Position SummaryAs an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.What You'll DoServe as the first line of IT support for staff via phone, email, and ticketing system.Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.Escalate issues to Tier 2 teams when necessary.Provide user training and support on IT equipment and software.Participate in 24/7 on-call rotation for emergency support.What We're Looking ForHigh school diploma or equivalent (required).1+ year technical support experience or internship.1 IT certification or 2-year Associate's degree.Strong troubleshooting and customer service skills.Experience with ticketing systems, MS Office, and remote support tools.Excellent communication-able to explain technical issues clearly.Why Join Us?Competitive pay + benefits package.Opportunities for career growth and certifications.Supportive, mission-driven team environment.Make a real impact by helping our care centers deliver better service every day.Apply today to bring your IT skills to a place where they matter! 
Job Posted by ApplicantPro