2

Entry Level Tech Support Jobs in Ohio (NOW HIRING)

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

IT Support Coordinator

Akron, OH · On-site

$17 - $20/hr

IT Support Coordinator Entry Level | On-Site - Akron, OH | $17-$20/hr. (Based on Experience) I Full-Time Position Summary Premier Home Pros is a growing home services company based in Akron, Ohio ...

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

Entry-Level IT Support Associate (B)

Dublin, OH · On-site

$16 - $20.75/hr

Expedient is hiring for an entry-level IT Support Associate position in their Dublin data center, offering a fast-track to learning and career growth. The role involves providing technical support ...

Entry-Level IT Support Associate (B)

Dublin, OH · On-site

$16 - $20.75/hr

They are hiring an entry-level IT Support Associate to join their Operations Support Center team, where the role involves handling technical support requests and ensuring client access to the data ...

Technical Instructor (IT Support)

Cincinnati, OH · On-site

$20.75 - $28.25/hr

Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on ...

next page

Showing results 1-20

Entry Level Tech Support information

See Ohio salary details

$25.7K

$41.3K

$62.7K

How much do entry level tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for entry level tech support in Ohio is $41,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,700.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Ohio? The most popular types of Tech Support jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Tech Support jobs? Cities in Ohio with the most Entry Level Tech Support job openings:

Entry Level Technology Consultant

Sogeti

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

Details
LAUNCH YOUR CAREER WITH SOGETI!
At Sogeti, part of the Capgemini Group, we empower new graduates to turn curiosity into solutions, creativity into client impact, and learning into accelerated career growth. If you're excited to solve complex challenges, work with emerging technologies, and collaborate with industry-leading clients across the U.S., this is your launchpad .
As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based on your background and interests:
  • Applications, Cloud & Experience
  • Quality Engineering
  • Insights & Data

From your first day, you could be contributing to real client initiative s designing modern applications, enhancing digital experiences, supporting cloud transformations, engineering quality at scale, or turning data into business insight.
Artificial Intelligence touches every part of our work, giving you the opportunity to learn and build with the most innovative tools shaping the future of consulting.
What you will d o at Sogeti :
  • Partner with client s to understand business challenges and contribute to solutions that matter.
  • Work on modern, high visibility projects using cutting-edge technologies.
  • Learn directly from experienced consultants through structured mentorship and ongoing development.
  • Explore emerging tech-from artificial intelligence / machine learning to cloud-native engineering-through internal communities and training paths.
  • Collaborate with national teams on projects that span industries including health care , retail, manufacturing, financial service, and more.
  • Build a career path with clear opportunities for advancement, certifications, and specialization s .

What you will b ring :
  • A bachelor's degree in Computer Science , Software Engineering, Data Analytics, Quality Engineering, Artificial Intelligence, or a related field.
  • Strong analytical and problem - solving abilities, paired with a drive to learn fast and take on new challenges.
  • Clear, confident communication skills and a natural ability to collaborate with teammates and clients.
  • A passion for technology and curiosity about how innovative solutions can make a real impact.
  • A growth mindset demonstrated through your coursework, internships, side projects, leadership roles, hackathons, research, or self - taught exploration.
  • The enthusiasm to thrive in dynamic, fast - moving environments where teamwork and creativity fuel success.

Why Sogeti :
  • Impact . F rom day one , you may contribute to real-world projects, not just shadow work.
  • Professional growth. Certifications, mentorship, and career coaching are built into your experience.
  • Community. We're big enough to offer enterprise-grade opportunities but small enough to know your name.
  • Work that matters. Our consultants shape digital transformation for clients across the U.S.

We are currently hiring college graduates into our Northeast division, with openings available in Columbus, OH
If you are looking to launch your consulting career in one of these growing markets, we encourage you to apply and begin your journey with Sogeti.
Life at Sogeti : Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible full-time employees, we offer:
  • Flexible work options
  • 401(k) with 150% match up to 6%
  • Employee Share Ownership Plan
  • Medical, Prescription, Dental & Vision Insurance
  • Life Insurance
  • 100% Company-Paid Mobile Phone Plan
  • 3 Weeks PTO + 7 Paid Holidays
  • Paid Parental Leave
  • Adoption, Surrogacy & Cryopreservation Assistance
  • Subsidized Back-up Child/Elder Care & Tutoring
  • Career Planning & Coaching
  • $5, 250 Tuition Reimbursement & 20,000+ Online Courses
  • Employee Resource Groups
  • Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
  • Disaster Relief Programs

About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. ¿ With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | www.sogeti.us
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
INCLUDE IF POSTED IN A STATE WITH PAY TRANSPARENCY REQUIREMENTS:
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at
or near the top of the range for their role. The base salary range for the tagged location is [ $65,000 ].
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.