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Entry Level Tech Support Jobs in Ohio (NOW HIRING)

RELX

Technical Suppt Specialist I

Dayton, OH

$44K - $74K/yr

About the Role This is an entry-level IT support role focused on providing technical assistance to end users under supervision. You will help install, configure, and troubleshoot desktop systems ...

LexisNexis

Technical Suppt Specialist I

Dayton, OH · On-site

$44K - $74K/yr

About the Role This is an entry-level IT support role focused on providing technical assistance to end users under supervision. You will help install, configure, and troubleshoot desktop systems ...

RELX Group plc

Technical Suppt Specialist I

Dayton, OH · On-site

$44K - $74K/yr

About the Role This is an entry-level IT support role focused on providing technical assistance to end users under supervision. You will help install, configure, and troubleshoot desktop systems ...

Ceasars Entertainment

Market Engineer I

Columbus, OH

Also performs support for telephones and related technologies; may also support audio and video ... Demonstrated entry-level technical skills in multiple platforms desired * Ability to work in a fast ...

Caesars Entertainment

Market Engineer I

Columbus, OH · On-site

Also performs support for telephones and related technologies; may also support audio and video ... Perform entry-level and technical tasks/repairs on desktop, end-user, and customer-facing platforms ...

All American Roof Pros

Entry Level Sales

Medina, OH · On-site

$52K - $120K/hr

We can provide the tools, training, and support--but success ultimately comes from your effort ... Comfortable using basic technology and CRM systems * Strong communication and relationship-building ...

All American Roof Pros

Entry Level Sales

Mansfield, OH · On-site

$52K - $120K/hr

We can provide the tools, training, and support--but success ultimately comes from your effort ... Comfortable using basic technology and CRM systems * Strong communication and relationship-building ...

All American Roof Pros

Entry Level Sales

Blacklick, OH · On-site

$52K - $120K/hr

We can provide the tools, training, and support--but success ultimately comes from your effort ... Comfortable using basic technology and CRM systems * Strong communication and relationship-building ...

All American Roof Pros

Entry Level Sales

Shiloh, OH · On-site

$52K - $120K/hr

We can provide the tools, training, and support--but success ultimately comes from your effort ... Comfortable using basic technology and CRM systems * Strong communication and relationship-building ...

Varsity Tutors

CompTIA A+ Tutor

Columbus, OH · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Cleveland, OH · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Akron, OH · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Cincinnati, OH · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Ohio

Entry Level Tech Support information

See Ohio salary details

$25.7K

$41.3K

$62.7K

How much do entry level tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for entry level tech support in Ohio is $41,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,700.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Ohio? The most popular types of Tech Support jobs in Ohio are:
What job categories do people searching Entry Level Tech Support jobs in Ohio look for? The top searched job categories for Entry Level Tech Support jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Tech Support jobs? Cities in Ohio with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Technical Suppt Specialist I

Technical Suppt Specialist I

RELX

Dayton, OH

$44K - $74K/yr

Full-time

Posted 9 days ago

Job description

Technical Support Specialist I - Dayton, Ohio

Are you early in your IT career and excited to build hands-on technical support skills in a professional environment?
Would you enjoy supporting colleagues with the technology they rely on every day while learning from an experienced team?

About our Team
Our team provides frontline technology support to ensure colleagues can work efficiently and effectively. We collaborate closely, share knowledge, and focus on delivering reliable, responsive desktop and infrastructure support across the business.

About the Role
This is an entry-level IT support role focused on providing technical assistance to end users under supervision. You will help install, configure, and troubleshoot desktop systems, workstations, and basic network issues, while developing practical skills across a range of technologies.

Responsibilities

  • Support the resolution of end-user desktop issues, including hardware, software, and printer configuration
  • Install software, hardware peripherals, and support desktop upgrades and rollouts
  • Perform daily backup procedures and follow established support processes
  • Liaise with third-party software and hardware vendors to support issue resolution
  • Monitor and troubleshoot IT infrastructure issues using software and hardware monitoring tools
  • Provide technical setup and on-site support at selected trade shows, including periodic travel
  • Assist with troubleshooting across hardware, software, telecommunications, and business applications
  • Carry out other related duties as assigned

Requirements

  • Foundational knowledge of computer hardware and software gained through education, certification, or equivalent work experience
  • Experience or familiarity with hardware and software installation and troubleshooting
  • Basic understanding of software monitoring tools and backup procedures
  • Strong problem-solving and organizational skills
  • Ability to work effectively with guidance and follow documented processes
  • Willingness to travel up to 25% as required
  • Technology certifications such as A+ are beneficial

Work in a Way That Works for You
We promote flexible and inclusive ways of working that help you balance professional and personal commitments, while meeting role and business needs.

Working Pattern
This role follows a standard working pattern, with flexibility depending on business requirements and scheduled support activities.

About the Business
LNLP delivers trusted information, analytics, and technology solutions that help professionals make informed decisions. We combine deep domain expertise with innovative tools to support customers across legal, regulatory, and business environments.

U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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