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On Call Tech Support Jobs (NOW HIRING)

Petroleum Marketing Group

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IT Support Technician

Falls Church, VA · On-site

$40K - $60K/yr

Participate in a 24/7 on-call rotation to provide support for urgent after-hours issues * Requirements: * * 1-3 years of experience in: IT Support * Advanced knowledge in supporting: MS Windows, MS ...

maysteel

IT Support Specialist II

Allenton, WI

Collaborate with cross-functional teams and participate in an on-call rotation. Qualifications ... Minimum of 5 years of IT support experience. * Strong knowledge of Windows, Microsoft 365, Active ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

We specialize in delivering custom IT support and security solutions tailored to meet the unique ... This position is onsite during normal business hours with participation in an on-call rotation for ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

We specialize in delivering custom IT support and security solutions tailored to meet the unique ... This position is onsite during normal business hours with participation in an on-call rotation for ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

We specialize in delivering custom IT support and security solutions tailored to meet the unique ... This position is onsite during normal business hours with participation in an on-call rotation for ...

eTeam

IT Support

Kenosha, WI · On-site

$21.25 - $29.25/hr

... night shift and provide on-call support for critical production issues • Excellent ... to learn new technologies to perform day to day support operations • Basic knowledge of ...

Motion

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Job Summary : Motion Industries is seeking an IT Support I to help safeguard the integrity and ... on-call on nights or weekends or work weekends and night shifts. Preferred : • Experience with ...

DIG INN Support

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

Provide on-call support after-hours and on weekends with the rest of the support team. * Collaborate on the technology needs for all new restaurant openings and new business concepts (e.g. new ...

DIG INN Support

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

Provide on-call support after-hours and on weekends with the rest of the support team. * Collaborate on the technology needs for all new restaurant openings and new business concepts (e.g. new ...

Z-TECH Associates

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Onsite IT Support Engineer

Fall River, MA · On-site

$80K - $95K/yr

Deliver exceptional onsite and remote IT support. * Troubleshoot and resolve issues involving ... Participation in an on call rotation. Company Description We are a Managed Service Provider and ...

True Anomaly

IT Support Analyst

Denver, CO

$70K - $95K/yr

Participate in demanding on-call rotations to provide IT/Technical support 24/7. * This position requires the ability to respond to critical tickets/incidents outside of regular working hours. The ...

Sofidel

IT Support Specialist

Lewiston, ID · On-site

Participate in on-call or emergency support rotation as scheduled. Requirements: * Associate's or Bachelor's degree in Information Technology or related field preferred. * 1-3 years of IT support or ...

Sofidel

IT Support Specialist

Lewiston, ID

Participate in on-call or emergency support rotation as scheduled. Requirements: * Associate's or Bachelor's degree in Information Technology or related field preferred. * 1-3 years of IT support or ...

DatamanUSA, LLC

IT Support Technician

Wylie, TX · On-site

$20.75 - $28.25/hr

DatamanUSA is looking for a IT Support Technician for our direct client based in TX. This is a ... scheduled on call duties after hours and on weekends. *) Ability to adapt to flexible working ...

Menard, Inc

IT Support Technician

Eau Claire, WI · On-site

$21.25 - $29.25/hr

The IT Support Technician I will be actively engaged in the support and maintenance of Menard, Inc ... Must carry a company provided after hours on call cell phone as needed * This position is located ...

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

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On Call Tech Support information

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$27K

$43.5K

$66K

How much do on call tech support jobs pay per year?

As of Jul 22, 2026, the average yearly pay for on call tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What is an On Call Tech Support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an On Call Tech Support, and why are they important?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by On Call Tech Support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.
What cities are hiring for On Call Tech Support jobs? Cities with the most On Call Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most On Call Tech Support jobs? States with the most job openings for On Call Tech Support jobs include:
On Call Tech Support jobs near you
IT Support Technician

IT Support Technician

Petroleum Marketing Group

Falls Church, VA • On-site

$40K - $60K/yr

Full-time

Medical, Retirement

Posted 15 days ago

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Job description

Title: IT Support Technician

Employment & Location: Full Time, ONSITE @ Falls Church, VA (no Remote/Telework)

Benefits: Full-Time Employee benefit package

Shift Timing: Monday-Friday, 9AM-6PM (EST)

On Call Requirement: Participate in a 24/7 on-call rotation to provide support for urgent after-hours issues

  • Requirements:
    • 1-3 years of experience in: IT Support
    • Advanced knowledge in supporting: MS Windows, MS Office, Microsoft 365 Software, Hardware, and Information Security
    • Intermediate knowledge in supporting: Active Directory and Computer Imaging
    • Intermediate knowledge in supporting: Network Devices, Network Cabling, Ethernet, and TCP/IP
    • Organized and capable of multitasking in a fast paced, team driven environment
    • Excellent customer service and communication skills
    • Ability to handle 24/7 on-call rotational duty
    • Ability to travel by road and air
  • Responsibilities:
    • Support 350+ corporate users both onsite and remotely for all IT related issues
    • Monitor and support 250+ store location networks consisting of routers, firewalls, switches, Windows PC’s, Point-of-Sale (POS) systems, and misc. network devices
    • Monitor, triage, escalate, and resolve IT support tickets
    • Onsite setup and troubleshooting of corporate laptops and desktops
    • Onsite and remote deployment, disassembly, and troubleshooting of store networks (routers, firewalls, switches, Windows PC’s, Point-of-Sale (POS) systems, and misc. network devices)
    • Field Network Cable management: Install, Run, Terminate, Splice, and Manage low voltage network cabling (Cat3, Cat5, Cat5e, Cat6, etc.)
    • Coordinate with other departments and ISP's in resolving store connectivity issues
  • Desired Certifications (one or more):
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
    • Cisco CCNA
    • Fortinet NSE

Company Description

Petroleum Marketing Group is an established distributor of motor fuels & services throughout the Atlantic region of the United States. We own, operate, and/or supply over 1000 sites across a number of states including Maryland, Virginia, Washington D.C., New Jersey, Illinois, the Carolinas, and Florida. Our innovative, dedicated, and experienced employees provide superior customer service and support.