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On Call Tech Support Jobs (NOW HIRING)

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70 ... MondayFriday, with participation in a rotating on-call schedule and occasional off-hours support.

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70 ... Monday-Friday, with participation in a rotating on-call schedule and occasional off-hours support.

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Title: IT Support Specialist | Systems & Application Support Location: Onsite -- Tucker, GA ... Deliver ongoing operational support for application systems, including on-call application support ...

DIG INN Support

Field IT Support Technician

New York, NY

$23.50 - $32.25/hr

Provide on-call support after-hours and on weekends with the rest of the support team. * Collaborate on the technology needs for all new restaurant openings and new business concepts (e.g. new ...

DIG INN Support

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

Provide on-call support after-hours and on weekends with the rest of the support team. * Collaborate on the technology needs for all new restaurant openings and new business concepts (e.g. new ...

Peco Foods

IT Support Specialist

Batesville, AR

Position summary The IT Support Specialistis responsible for day-to-day technical support in our ... and on call for emergency issues. Ability to lift 50 pounds at a time Must have good working ...

Judge Group, Inc.

IT Support Specialist 1

Savannah, GA

$25 - $27/hr

Our client is currently seeking a IT Support Specialist 1 IT Support Specialist We are hiring three ... Participate in on-call rotations as structured Work Schedule * Shift: First shift, 8:30 AM - 5:00 ...

Motion

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Job Summary : Motion Industries is seeking an IT Support I to help safeguard the integrity and ... on-call on nights or weekends or work weekends and night shifts. Preferred : • Experience with ...

Peco Foods

IT Support Specialist

Tuscaloosa, AL

Position summary The IT Support Specialistis responsible for day-to-day technical support across ... and on call for emergency issues. Ability to lift 50 pounds at a time Must have good working ...

TKO

IT Support Engineer

Dallas, TX · On-site

... on-call escalation support Qualifications : Required : • Previous experience in a level one IT support role • Administer, maintain, and support Microsoft Office productivity suite • Microsoft ...

True Anomaly

IT Support Analyst

Long Beach, CA

$70K - $95K/yr

Participate in demanding on-call rotations to provide IT/Technical support 24/7. * This position requires the ability to respond to critical tickets/incidents outside of regular working hours. The ...

Peco Foods

IT Support Specialist

Batesville, AR · On-site

Position summary The IT Support Specialist is responsible for day-to-day technical support in our ... Ability to work after hours and on weekends when needed, and on call for emergency issues.

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All JobsOn Call Tech Support Jobs

On Call Tech Support information

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$43.5K

$66K

How much do on call tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for on call tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What is an On Call Tech Support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an On Call Tech Support, and why are they important?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by On Call Tech Support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.
More about On Call Tech Support jobs
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On Call Tech Support jobs near you

Junior Tech Support Specialist (Entry Level Candidates/On Call Support)

Futran Tech Solutions Pvt. Ltd.

San Antonio, TX • On-site

Full-time

Posted 25 days ago

Job description

Junior Tech Support Specialist (Entry level candidates/On call support)_
SanAntonio,TX
The WellMed Tech Support Specialist will play a critical role in assisting the WellMed Helpdesk to support WellMed employees with technical issues. This project initiative focuses on providing timely and effective technical support to ensure smooth operations and uninterrupted productivity within the organization. The work location for this role is TX04X, and the candidate may need to adhere to varying work hours, including weekdays, Saturdays, and holidays, to meet the needs of the team and the organization.
  • Responsibilities:

Accept Inbound Calls: Receive and handle inbound calls from WellMed employees reporting technical issues.
Identify, Document & Troubleshoot: Identify, document, and troubleshoot technical issues reported by employees, ensuring accurate and comprehensive issue resolution.
Contribute to Knowledgebase: Utilize and contribute to the internal knowledgebase to maintain an up-to-date resource for issue resolution.
Effective Communication: Communicate technical issues effectively to internal and external teams, facilitating the transfer of reported issues for resolution.
On-Call Support: Participate in an on-call support rotation basis, typically for 2 - 3 weeks per year. This includes providing support during off-hours, such as Monday 10 pm to Thursday 6 am and Friday 10 pm to Monday 6 am, to ensure continuous support coverage.
  • Mandatory Skills Description:

1+ years of experience supporting PC operating systems, including Windows 7 and Windows 10.
1+ years of experience supporting mobile devices such as Android or Apple Tablets/Phones.
6+ months of experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.) with the ability to create, edit, save, and send documents.
Effective communication skills to interact with colleagues and end-users.
Efficient call handling abilities to ensure prompt and accurate issue resolution.
  • Nice-to-Have Skills:

Experience with Microsoft Office
The ideal candidate's background should look like: 1+ years of PC support experience, 6+ months of call center support
Good communication skills, ability to learn fast, and be at work on time and schedule required.

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