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On Call Tech Support Jobs (NOW HIRING)

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

Participates in a 24/7 on call support rotation. * This is an overview of the scope of ... Experience supporting Microsoft technologies (Microsoft 365, Windows, Active Directory, Entra ID)

Exclusive Resorts LLC.

$65 - $75/hr

Participates in a 24/7 on call support rotation. * This is an overview of the scope of ... Experience supporting Microsoft technologies (Microsoft 365, Windows, Active Directory, Entra ID)

New

Exclusive Resorts LLC.

IT Support Analyst

Denver, CO · On-site

$65 - $75/hr

Participates in a 24/7 on call support rotation. * This is an overview of the scope of ... Experience supporting Microsoft technologies (Microsoft 365, Windows, Active Directory, Entra ID)

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Help provide "rotational, on-call" support for emergencies on the weekends. Qualifications:

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hours upgrades to support our managed services ...

The Peace Center

IT Support Specialist

Greenville, SC · On-site

POSITION SUMMARY The IT Support Specialist is responsible for maintaining the IT infrastructure at ... Duties will also include sharing after-hours on call responsibility with the rest of the IT staff.

The Peace Center

IT Support Specialist

Greenville, SC

POSITION SUMMARY The IT Support Specialist is responsible for maintaining the IT infrastructure at ... Duties will also include sharing after-hours on call responsibility with the rest of the IT staff.

New

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and ... Participate in afterhours and oncall support rotation as assigned. MINIMUM QUALIFICATIONS: * Due to ...

TRENAM LAW

IT Support Specialist

Sarasota, FL · On-site

Participate in after-hours support and on-call rotations as needed. * Other duties as assigned ... Associate degree in Information Technology, Computer Science, or a related field, or equivalent ...

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On Call Tech Support information

See salary details

$27K

$43.5K

$66K

How much do on call tech support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for on call tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is an on call tech support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an on call tech support?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by on call tech support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What cities are hiring for On Call Tech Support jobs?

Cities with the most On Call Tech Support job openings:

What are the most commonly searched types of Tech Support jobs?

The most popular types of Tech Support jobs are:

What states have the most On Call Tech Support jobs?

States with the most job openings for On Call Tech Support jobs include:

On Call Tech Support jobs near you

IT Support Technician

Behavioral Health Services North Inc

Queensbury, NY • On-site

$23 - $25/hr

Full-time

Re-posted 20 days ago

Behavioral Health Services North rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

A Spanish version of this position is available upon request.
La versión de esta posición está disponible en Español si es requerida.

Join Our Mission – Be a Vital Part of Something Bigger
BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!

Your Role at BHSN:
As an IT Support Technician, you'll be the frontline of technology support across our organization—providing Tier 1 support, troubleshooting technical issues, and ensuring smooth operations of our PCs, VOIP systems, mobile/desktop apps, printers, and more. You’ll support both business and clinical applications, offer user training, and help drive IT efficiency through innovation and responsive service.

Work Schedule & Location:

  • Full-time, Monday – Friday, 8:00AM to 4:00PM

  • Occasional after-hours/on-call support rotation

What You’ll Do:

  • Provide Tier 1 helpdesk support via phone, email, and ticketing system

  • Support PC setups, printer troubleshooting, and VOIP telecommunication systems

  • Respond to user inquiries and resolve hardware/software issues

  • Train end-users individually or in groups on software and hardware use

  • Maintain and update software systems, databases, and reports

  • Monitor system performance and complete routine maintenance tasks

  • Support remote troubleshooting and escalate unresolved issues

  • Assist in IT asset inventory and management

  • Create and manage accounts in Active Directory and Microsoft 365

  • Develop and maintain documentation and training materials

  • Contribute to enterprise-wide projects and quality improvement efforts

  • Create reports using Crystal Reports as needed

  • Participate in on-call rotation and occasional off-hours work for system maintenance

  • Other duties as assigned

What We’re Looking For:

  • High school diploma or GED required

  • Technical/vocational training in Information Technology or related field required

  • Associate's degree or higher in IT/Computer Science preferred

  • Certifications (CompTIA, Cisco, Microsoft) or equivalent experience preferred

  • 1-2 years of client-facing help desk/IT support experience

  • Experience with Office 365, Active Directory, networking, and RMM tools a plus

  • Strong troubleshooting skills and ability to explain tech solutions clearly to end users

  • Excellent communication, time management, and organizational skills

  • Problem-solving mindset with a passion for lifelong learning

  • Valid NYS driver’s license and reliable transportation required

Why BHSN?
We believe that when you bring your whole self to work, you thrive—both professionally and personally. We are committed to fostering a workplace that values diversity, promotes equity, and cultivates inclusion. At BHSN, everyone belongs.

Our Commitment to Diversity, Equity & Inclusion:
BHSN is proud to be an Equal Opportunity Employer. We welcome all qualified applicants without regard to age, race (including traits historically associated with race, such as hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic information, marital status, arrest or conviction record, status as a victim of domestic violence, familial status, gender identity or expression, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.

What Behavioral Health Services North employees say

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