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On Call Tech Support Jobs (NOW HIRING)

Peco Foods

IT Support Specialist

Tuscaloosa, AL · On-site

Position summary The IT Support Specialist is responsible for day-to-day technical support across ... Ability to work after hours and on weekends when needed, and on call for emergency issues.

True Anomaly

IT Support Analyst

Long Beach, CA · On-site

They are seeking an experienced IT Support Analyst to provide Tier 1 & 2 technical support to ... The role includes participation in a 24/7 on-call rotation to support the mission. Qualifications

True Anomaly

IT Support Analyst

Long Beach, CA

$70K - $95K/yr

Participate in demanding on-call rotations to provide IT/Technical support 24/7. * This position requires the ability to respond to critical tickets/incidents outside of regular working hours. The ...

Sofidel

IT Support Specialist

Shelby, NC

Participate in on-call or emergency support rotation as scheduled. Requirements: * Associate's or Bachelor's degree in Information Technology or related field preferred. * 1-3 years of IT support or ...

Gooch & Housego PLC

IT Support Technician

Fremont, CA · On-site

$90K - $100K/yr

... hours or on-call support as required by business needs. Qualifications & Experience • Associate's degree in Computer Science, Information Technology, or a related field preferred; equivalent ...

RLS Logistics

IT Support Technician

Newfield, NJ · On-site

$21.25 - $29.25/hr

... t Technician is a key member of the Technology Support Team, responsible for ensuring the ... Participate in an on-call rotation to provide high-priority technical support during off-hours.

Invision Technologies

IT Support Professional

Macon, GA

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hours upgrades to support our managed services ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hours upgrades to support our managed services ...

Gooch & Housego PLC

IT Support Technician

Fremont, CA · On-site

$25.50 - $35/hr

... hours or on-call support as required by business needs. Qualifications & Experience • Associate's degree in Computer Science, Information Technology, or a related field preferred; equivalent ...

True Anomaly

IT Support Analyst

Long Beach, CA · On-site

They are seeking an experienced IT Support Analyst responsible for providing Tier 1 & 2 technical ... The role includes participation in a 24/7 on-call rotation to support the mission. Qualifications

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ... Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

Emerson Hospital

IT Support Specialist

Concord, MA · On-site

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist ... Participates in the on call program and carries a pager. * Other duties as assigned. Skills * Above ...

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All JobsOn Call Tech Support Jobs

On Call Tech Support information

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$27K

$43.5K

$66K

How much do on call tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for on call tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What is an On Call Tech Support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an On Call Tech Support, and why are they important?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by On Call Tech Support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.
More about On Call Tech Support jobs
What cities are hiring for On Call Tech Support jobs? Cities with the most On Call Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most On Call Tech Support jobs? States with the most job openings for On Call Tech Support jobs include:
What job categories do people searching On Call Tech Support jobs look for? The top searched job categories for On Call Tech Support jobs are:
On Call Tech Support jobs near you
IT Support Specialist

IT Support Specialist

Peco Foods

Tuscaloosa, AL • On-site

Full-time

Posted 28 days ago

Peco Foods rating

5.2

Company rating: 5.2 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

340th of 381 rated food and drinks producers

Job description

Position summary
The IT Support Specialist is responsible for day-to-day technical support across facilities in Mississippi and Alabama. The role can be based in any of the Peco Foods locations in this area.
Essential Functions
  • Provide first level of support for IT Services including software, hardware, printers, etc. at local facility.
  • Create and maintain documentation on systems.
  • Create install and setup instructions for IT Support Technicians.
  • Provide exceptional customer service, technical assistance, guidance and training to all internal customers and identified external consultants and contractors by resolving IT related issues in person, via telephone or remotely.
  • Order IT equipment for new and existing users.
  • Travel to other sites as needed to help with new installs and systems conversions.

Minimum Qualifications
  • Associate degree in Information Technology, Computer Science, or related field preferred.
  • 3+ years of IT support or help desk experience
  • A+ Certifications and training preferred
  • Team-oriented mindset with an openness to constructive feedback
  • Strong ability to handle multiple tasks and work under pressure successfully
  • Must be able to work in a fast-paced environment and meet applicable deadlines
  • Ability to work cross-functionally across the Peco organization
  • Ability to work after hours and on weekends when needed, and on call for emergency issues.
  • Ability to lift 50 pounds at a time
  • Must have good working knowledge of Microsoft platforms to include Office 2016 (all levels, Home & Business, Professional) to current version, and Windows Operating Systems Ability to replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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