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On Call Tech Support Jobs (NOW HIRING)

Sentinel

IT Support Specialist

Fort Collins, CO · On-site

$24 - $28/hr

Participate in an on-call support rotation to address after-hours technical needs. * Continuously ... Experience supporting Microsoft technologies and environments. * Exposure to Cisco networking ...

Trenam Law

IT Support Specialist

Sarasota, FL · On-site

Participate in after-hours support and on-call rotations as needed. * Other duties as assigned ... Associate degree in Information Technology, Computer Science, or a related field, or equivalent ...

HCTec

IT Support Analyst I

Winston Salem, NC · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

Fabergent

IT Support Engineer

Miami, FL

... emergency on-call and work nights and weekends during maintenance periods and service outages ... t role Knowledge and experience installing and configuring Windows 10 Prior experience and ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer ... Participate in after-hours on-call rotation and respond to urgent IT requests * Travel to remote ...

HCTec, LLC

IT Support Analyst II

Glendale, AZ · On-site

$60 - $80/hr

Document and maintain a knowledge base of common issues and solutions. * Assist with the testing and implementation of new software and hardware. * 24/7 On-Call IT Support rotation. * Travel to ...

HCTec

IT Support Analyst II

Glendale, AZ · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

HCTec

IT Support Analyst II

Brentwood, TN · Hybrid

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

Geeks on Site

$35/hr

On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S ... Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ...

HCTec

IT Support Analyst I

Winston Salem, NC · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

HCTec

IT Support Analyst I

Winston Salem, NC · On-site

$65 - $85/hr

Document and maintain a knowledge base of common issues and solutions. * Assist with the testing and implementation of new software and hardware. * 24/7 On-Call IT Support rotation. * Travel to ...

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

HCTec

IT Support Analyst II

Glendale, AZ · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

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On Call Tech Support information

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$43.5K

$66K

How much do on call tech support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for on call tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is an on call tech support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an on call tech support?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by on call tech support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What cities are hiring for On Call Tech Support jobs?

Cities with the most On Call Tech Support job openings:

What are the most commonly searched types of Tech Support jobs?

The most popular types of Tech Support jobs are:

What states have the most On Call Tech Support jobs?

States with the most job openings for On Call Tech Support jobs include:

On Call Tech Support jobs near you

Immediate Role-IT Support Specialist 1

Judge Group, Inc.

Savannah, GA • On-site

$25 - $27/hr

Other

Re-posted 17 days ago

Job description

Location: Savannah, GA Salary: $25.00 USD Hourly - $27.00 USD Hourly Description: Our client is currently seeking a IT Support Specialist 1
IT Support Specialist
We are hiring three IT Support Specialists to join our team This is a fully on-site role supporting daily operations and serving as the face of IT for the facility.
Responsibilities
  • Provide Windows 11 support and troubleshooting
  • Offer MacOS support (preferred but not required)
  • Deliver mobile device support for Android, iOS, and Zebra handheld scanners/printers
  • Act as the primary IT contact for DC staff, ensuring excellent customer service
  • Assist with audio/visual setup in conference rooms
  • Participate in on-call rotations as structured

Work Schedule
  • Shift: First shift, 8:30 AM - 5:00 PM (30-minute lunch)
  • Flexibility to adjust based on business demands is a plus
  • Willingness to join on-call rotations

Education & Certification
  • Associate's Degree or equivalent work experience required
  • A+ Certification or equivalent PC support certification

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

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