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On Call Tech Support Jobs (NOW HIRING)

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

Maypearl Independent School District

IT Support

Maypearl, TX · On-site

$20.75 - $28.50/hr

Endpoint & Classroom Technology Support * Configure, deploy, maintain, and troubleshoot district ... Work is performed in an office environment; frequent on-call and after-hours work; occasional ...

Emerson Hospital

IT Support Specialist

Concord, MA

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist ... Participates in the on call program and carries a pager. * Other duties as assigned. Skills * Above ...

Emerson Hospital

IT Support Specialist

Concord, MA · On-site

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist ... Participates in the on call program and carries a pager. * Other duties as assigned. Skills * Above ...

Sentinel

IT Support Specialist

Fort Collins, CO

$24 - $28/hr

We are seeking an IT Support Specialist to join our client's team in Fort Collins, CO. This ... Participate in an on-call support rotation to address after-hours technical needs. * Continuously ...

Sentinel

IT Support Specialist

Fort Collins, CO · On-site

$24 - $28/hr

Participate in an on-call support rotation to address after-hours technical needs. * Continuously ... Experience supporting Microsoft technologies and environments. * Exposure to Cisco networking ...

Peloton

IT Support Engineer

New York, NY · On-site

ABOUT THE ROLE Peloton is looking for a forward-thinking, adaptable, and hardworking IT Support ... Some on-call/off hour responsibilities are required * Onboarding and Off-boarding processes

United Hospital

Allied / Tech - RAD Tech

Saint Paul, MN · On-site

$2.1K/wk

... Support : - Patient Diagnoses : Busy metro hospital. Typical imaging work using DR rooms. Varied work flow and cases including portables, ER and inpatients. Occasional OR/FL work though on-call tech ...

HCTec

IT Support Analyst II

Brentwood, TN · Hybrid

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

Ritchie Bros.

IT Support Center Analyst

Lincoln, NE · On-site

$25.18 - $31.47/hr

The IT Support Centre group provides support for the global Ritchie Bros. organization either directly in person, over the phone and during after hours on-call basis. Support is provided 24 X 7, ...

Sentinel

IT Support Specialist

Fort Collins, CO

$24 - $28/hr

Participate in an on-call support rotation to address after-hours technical needs. * Continuously ... Experience supporting Microsoft technologies and environments. * Exposure to Cisco networking ...

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

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All JobsOn Call Tech Support Jobs

On Call Tech Support information

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$27K

$43.5K

$66K

How much do on call tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for on call tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Tech Support vs Help Desk Technician?

AspectOn Call Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+ or Microsoft Certified
Work EnvironmentOften remote or on-site, available 24/7 for urgent issuesPrimarily office or remote, handling daily user support during business hours
Employer & IndustryIT service providers, tech support companies, internal IT teamsCorporate IT departments, tech support centers, MSPs
Search & Comparison IntentPeople seeking urgent, on-demand technical assistance outside regular hoursIndividuals looking for daily troubleshooting and user support roles

On Call Tech Support focuses on providing immediate, often urgent assistance outside regular hours, while Help Desk Technicians handle routine support during standard business times. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

What is an on call tech support?

An On Call Tech Support is a technical professional who is available outside of regular business hours to assist users with urgent technical issues or system failures. They provide remote or on-site troubleshooting, resolve software or hardware problems, and ensure that IT systems remain operational. On Call Tech Support staff are typically scheduled to be available during nights, weekends, or holidays, responding to emergencies as they arise. Their role is crucial for organizations that require 24/7 IT support to minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as an on call tech support?

To thrive as an On Call Tech Support, you need strong troubleshooting abilities, technical knowledge of hardware and software systems, and typically at least an associate degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and common operating systems (such as Windows, macOS, or Linux) is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users in high-pressure situations. These skills ensure timely resolution of technical issues, minimize downtime, and maintain customer satisfaction.

What are some common challenges faced by on call tech support professionals, and how can they prepare for them?

On Call Tech Support professionals often encounter urgent and unpredictable technical issues, requiring them to troubleshoot a wide range of problems at any hour. A major challenge is managing multiple requests simultaneously while maintaining clear communication with users who may be stressed or frustrated. To prepare, it's helpful to build strong problem-solving skills, become familiar with the organization's systems and documentation, and develop strategies for prioritizing tasks under pressure. Being adaptable and maintaining composure during high-stress situations are crucial for success in this role.
What cities are hiring for On Call Tech Support jobs? Cities with the most On Call Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most On Call Tech Support jobs? States with the most job openings for On Call Tech Support jobs include:
On Call Tech Support jobs near you

IT Support Technician I

VG Systems

Fairfax, VA • On-site

$20/hr

Contractor

Re-posted 11 days ago

Job description

Job Description
VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone residency.
This is a very small engagement, averaging less than 3 hours per week at $20/hour, estimated at approximately 5 hours per month with no set schedule. The candidate must be available on-call as needed and will support a single client with straightforward Tier 1 issues.
Responsibilities include, but are not limited to:
  • Provide Tier 1 technical support for end users (remote and on-site).
  • Troubleshoot and resolve basic hardware, software, and network issues.
  • Assist with workstation setup, configuration, and maintenance.
  • Support user account creation, access permissions, and basic system administration.
  • Document troubleshooting steps, solutions, and support activity.
  • Possible assist with basic system updates, patches, and security monitoring.
  • Create and maintain Standard Operating Procedures (SOPs).

Requirements:
  • Knowledge of Apple Business Manager.
  • Experience with Microsoft 365.
  • Familiarity with Microsoft Surface hardware.
  • Familiarity with Apple hardware.
  • Basic understanding of Windows and macOS operating systems.
  • Strong troubleshooting and problem-solving skills.
  • Excellent attention to detail and ability to manage multiple tasks.
  • Effective communication skills and customer service mindset.
  • Highly dependable and trustworthy.
  • Ability to work independently with minimal supervision.
  • Must be comfortable working as a 1099 contractor.
  • Able to work approximately 5 hours per month and/or on-call as needed.

Equal Opportunity Statement:
VG Systems, LLC does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.
Equal Opportunity Employer / Veterans / Disabled

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