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Full Time Tech Support Jobs (NOW HIRING)

DIG INN Support

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

In the spirit of providing the very best for our end-users, we're searching for an enthusiastic Full-Time IT Support Field Specialist to join our growing team. You will report to our Sr. IT Manager ...

Viyu Network Solutions

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Technology Support Team

Richardson, TX · On-site

$45K - $65K/yr

Richardson, TX (Serving DFW Metroplex) Employment Type: Full-Time Role Overview The Support ... Exposure to a wide range of technologies and client environments Certification(s) and/or Experience ...

simons foundation

Manager, IT Support

New York, NY

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... This full-time position is based on-site in the Simons Foundation offices in New York City. For ...

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... This full-time position is based on-site in the Simons Foundation offices in New York City. For ...

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How much do full time tech support jobs pay per year?

As of Jul 19, 2026, the average yearly pay for full time tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are full time tech support jobs?

Full time tech support jobs involve assisting customers or employees with technical issues related to hardware, software, or network systems. Professionals in these roles troubleshoot problems, provide guidance, and often work with ticketing systems to track and resolve issues. Full time positions typically require strong communication skills, patience, and a good understanding of relevant technologies. They may work in various settings, including IT departments, call centers, or remotely, and often have regular business hours, though some roles require evening or weekend shifts.

What are the key skills and qualifications needed to thrive as a Full Time Tech Support, and why are they important?

To thrive as a Full Time Tech Support, you need strong problem-solving abilities, technical knowledge of common operating systems and software, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is important, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These skills and qualities are essential for quickly diagnosing problems, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between Full Time Tech Support vs Help Desk Technician?

AspectFull Time Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, sometimes entry-level
Work EnvironmentOn-site or remote, supporting end-users or internal staffPrimarily help desk or call center setting, assisting users remotely
Employer & IndustryIT departments, tech companies, large organizationsIT service providers, corporate IT support, help desk services
Search & Comparison IntentPeople looking for full-time IT support rolesIndividuals comparing entry-level support roles

Full Time Tech Support and Help Desk Technician roles often require similar certifications and work in comparable environments. The main difference lies in scope: Full Time Tech Support may involve broader responsibilities, including on-site support, while Help Desk Technicians typically focus on remote assistance via phone or email. Both roles are essential in IT support structures and serve different organizational needs.

What are some common challenges faced by full-time tech support professionals, and how can they effectively manage these challenges?

Full-time tech support professionals often encounter challenges such as handling high volumes of requests, troubleshooting complex technical issues, and managing customer expectations. Staying organized and prioritizing tasks can help manage workload effectively. Continuous learning and collaboration with colleagues are also key to resolving unfamiliar problems quickly. Additionally, developing strong communication skills enables tech support staff to explain solutions clearly to users of varying technical backgrounds, making interactions smoother and more productive.
What cities are hiring for Full Time Tech Support jobs? Cities with the most Full Time Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Full Time Tech Support jobs? States with the most job openings for Full Time Tech Support jobs include:
Full Time Tech Support jobs near you
Technology Support Specialist - Holy Cross School

Technology Support Specialist - Holy Cross School

Archdiocese of New Orleans

New Orleans, LA

Full-time

Posted 22 days ago

Job description

Position Summary

Holy Cross School is seeking a full-time Technology Support Specialist to support our user base of
1000+. Holy Cross operates a 1:1 laptop program for students and offers the latest technology to faculty
and staff.

The Technology Support Specialist must possess solid experience with desktops, laptops, &
peripherals including diagnosing, repairing, and upgrading these devices which are primarily
running Windows 11.

The selected candidate will be exposed to and have an opportunity to learn the latest technologies.
Ideal candidate should be a self-starter with the ability to work effectively as part of a team or
individually and be able to positively interact with students, parents, faculty, and staff to keep
single-user technology functioning well and user satisfaction high.

This is a full-time, non-exempt position. Normal working hours are 7:00am to 3:30pm and the
candidate must be able to work flexible hours including after-hours and on-call weekends when
needed. This is a twelve- month position with the summer months being extremely busy. The
Technology Support Specialist reports to the Director of Information Technology.

Qualifications

• Bachelor's degree or associate degree preferred, equivalent professional experience in lieu of degree.

• Hold or commitment to obtain Comptia A+ Certification. Network and/or server certifications are a plus.
• At least one (1) year verifiable experience as a support technician
• Experience with enterprise help desk software & Windows Active Directory
• Familiarity with network connectivity and basic understanding of IT infrastructure components
• Advanced understanding and use of Microsoft 365.
• Hands-on experience with Windows 11, MacOS a plus.
• Experience troubleshooting, diagnosing, and resolving problems with computers/peripherals.

Required Skills and Abilities

• Excellent interpersonal skills with ability to interact positively with students, parents, staff, and faculty.
• Ability to be a self-starter; energetic, proactive, and work under tight deadlines.
• Ability to work as part of a team and individually.
• Commitment to excellence
• Excellent Written and Communication Skills

Primary Duties & Responsibilities

• Diagnose, repair, and dispatch laptop support
• Respond to, maintain, and close work tickets
• Provide training to users, perform problem resolution, and build electronic-based
documentation
• Assist in the education of staff regarding technology devices and software applications
• Responsible for managing all technology assets
• Assists with Active Directory administration of user and computer objects
• Function as a technical lead and provides guidance to summer student workers
• Reviews, evaluates, and implements requests from user departments
• Collaborate with Director to ensure efficient operation of the computing environment of all
employees
• Perform other duties as required

Compensation

Salary commensurate with qualifications and experience and includes a comprehensive benefits package.

To Apply

Interested and qualified candidates should submit the following materials to hr@hcnola.org: 
• A cover letter including salary requirements
• Current resume
• An annotated list of professional references with contact information. References will be contacted only with prior candidate approval.

About Holy Cross School

For more than 170 years, the Congregation of Holy Cross has served the New Orleans community as the
premier college preparatory school for young men. Serving boys in pre-kindergarten through twelfth
grade, we have seen generations of students grow from "Boys to Men." Our development of boys to men
centers on our overall educational philosophy in building the whole man: Mind and Heart, Body and Soul.

Holy Cross is fully approved by the Louisiana State Department of Education and accredited by the Cognia organization.

Apply