Freelance tech support jobs are any positions in which you provide help for computer software and hardware related issues. In this career, you are an independent contractor that handles customer service responsibilities for technology. You decide if you want to accept a contract or not and assist the client until you resolve the issue completely. Your duties include listening to a client's problem, answering questions, monitoring networks, managing system administration, updating software, replacing hardware, testing systems, installing both software and hardware, and resolving connectivity problems. Freelance IT jobs may require you to visit a location or solve issues over the phone. An information technology engineer is a common job title in this field.