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Full Time Tech Support Jobs (NOW HIRING)

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... This full-time position is based on-site in the Simons Foundation offices in New York City. For ...

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... This full-time position is based on-site in the Simons Foundation offices in New York City. For ...

HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap between IT, business teams, and engineering so that IT support ...

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IT Support Engineer

Cerritos, CA · On-site

$18 - $20/hr

Cerritos, CA, USA Job Type: Full-Time Are you passionate about technology and even more passionate about helping people? We're seeking an experienced IT Support Engineer who thrives on solving ...

San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk-side and full-service support for ...

... Technology Support Position Number 20076733 Vacancy ID S027617 Full-time/Part-time ... Full-Time Temporary Hours per week 40 Work Schedule Schedule of roughly Monday - Friday, 9:00 AM ...

Director of User Engagement FLSA STATUS: Full-time/Exempt POSITION SUMMARY: The Technology Support Manager leads the Firm's Help Desk, overseeing both User Support Technicians and Senior Support ...

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Full Time Tech Support information

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$27K

$43.5K

$66K

How much do full time tech support jobs pay per year?

As of Jun 28, 2026, the average yearly pay for full time tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are full time tech support jobs?

Full time tech support jobs involve assisting customers or employees with technical issues related to hardware, software, or network systems. Professionals in these roles troubleshoot problems, provide guidance, and often work with ticketing systems to track and resolve issues. Full time positions typically require strong communication skills, patience, and a good understanding of relevant technologies. They may work in various settings, including IT departments, call centers, or remotely, and often have regular business hours, though some roles require evening or weekend shifts.

What are the key skills and qualifications needed to thrive as a Full Time Tech Support, and why are they important?

To thrive as a Full Time Tech Support, you need strong problem-solving abilities, technical knowledge of common operating systems and software, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is important, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These skills and qualities are essential for quickly diagnosing problems, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between Full Time Tech Support vs Help Desk Technician?

AspectFull Time Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, sometimes entry-level
Work EnvironmentOn-site or remote, supporting end-users or internal staffPrimarily help desk or call center setting, assisting users remotely
Employer & IndustryIT departments, tech companies, large organizationsIT service providers, corporate IT support, help desk services
Search & Comparison IntentPeople looking for full-time IT support rolesIndividuals comparing entry-level support roles

Full Time Tech Support and Help Desk Technician roles often require similar certifications and work in comparable environments. The main difference lies in scope: Full Time Tech Support may involve broader responsibilities, including on-site support, while Help Desk Technicians typically focus on remote assistance via phone or email. Both roles are essential in IT support structures and serve different organizational needs.

What are some common challenges faced by full-time tech support professionals, and how can they effectively manage these challenges?

Full-time tech support professionals often encounter challenges such as handling high volumes of requests, troubleshooting complex technical issues, and managing customer expectations. Staying organized and prioritizing tasks can help manage workload effectively. Continuous learning and collaboration with colleagues are also key to resolving unfamiliar problems quickly. Additionally, developing strong communication skills enables tech support staff to explain solutions clearly to users of varying technical backgrounds, making interactions smoother and more productive.
What cities are hiring for Full Time Tech Support jobs? Cities with the most Full Time Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Full Time Tech Support jobs? States with the most job openings for Full Time Tech Support jobs include:
IT Support Specialist

IT Support Specialist

America's Auto Auction

Carmel, IN • On-site

Full-time

Retirement, PTO

Posted 4 days ago


Job description

Job Type
Full-time
Description
IT Support Specialist - Corporate Office (Carmel, IN)
About America's Auto Auction (AAA) Group
America's Auto Auction is a leading nationwide vehicle auction and remarketing company. Based in Carmel, Indiana, AAA operates across 24 states and is one of the nation's fastest-growing auto auction groups. Our daily mission is simple: deliver the highest quality service and operational excellence for our dealers and institutional customers.
About the IT Support Specialist Role
We are seeking a customer-focused IT Support Specialist to join our Corporate Office in Carmel, IN. In this onsite role, you'll be the go-to resource for our office employees and will provide dedicated support to our C-suite executives. You'll handle computers, applications, and day-to-day technical needs, ensuring the corporate office runs smoothly.
While the position is primarily office-based, there will be occasional, limited travel to support projects or auction locations within driving distance.
If you enjoy solving problems, working directly with people, and being part of a fast-growing organization where IT plays a critical role, this is a great opportunity. You'll represent the IT team, ensuring quick resolutions, excellent communication, and a positive support experience for everyone you assist.
Rewards for the IT Support Specialist
  • $55,000.00 - $60,000.00 based on experience
  • Great benefits & paid time off
  • Matching 401(k)
  • Career growth potential
  • Great work environment

Responsibilities of IT Support Specialist
  • Provide front-line technical support to employees in the Carmel corporate office.
  • Deliver hands-on IT support to C-suite executives, ensuring fast, discreet, and reliable service.
  • Troubleshoot hardware, software, and network issues.
  • Assist with employee onboarding, account setup, and device management.
  • Manage IT equipment inventory: maintain the server room, prepare devices for deployment, and track hardware.
  • Support IT projects and assist with auction-site needs (limited, occasional travel required).
  • Act as the face of the IT team, delivering excellent customer service and building trust.

Requirements
Requirements of IT Support Specialist
  • 2+ years of IT desktop support experience.
  • Strong troubleshooting skills; familiarity with Windows, Office 365, and networking basics.
  • Experience supporting printers, mobile devices, and common workplace technology.
  • Working knowledge of Active Directory, user account management, and MFA tools.
  • Familiarity with ticketing systems and remote support tools (Jira preferred; Zendesk, ServiceNow, or similar acceptable).
  • Clear, professional communication and a customer-first mindset, with the ability to support executives effectively and professionally.
  • Ability to work onsite full time in Carmel, IN. (Monday - Friday 8-5)
  • Valid driver's license and reliable transportation for limited project-related travel. (rental car or mileage reimbursement)
  • Ability to lift/move equipment (up to ~40 lbs.) as needed for setup and maintenance.
  • Experience with conference room devices and AV technology is a plus.

America's is an Equal Employment Opportunity employer.