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Full Time Tech Support Jobs in Ohio (NOW HIRING)

AVI Foodsystems

IT Support Specialist

Akron, OH

... role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site ... Health, dental, vision, and life insurance for full-time team members * 401(k) with generous ...

AVI Foodsystems

IT Support Specialist

Warren, OH

... role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site ... Health, dental, vision, and life insurance for full-time team members * 401(k) with generous ...

AVI Foodsystems

IT Support Specialist

Cleveland, OH

... role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site ... Health, dental, vision, and life insurance for full-time team members * 401(k) with generous ...

New

AVI Foodsystems, Inc

IT Support Specialist

Warren, OH · On-site

... role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site ... Health, dental, vision, and life insurance for full-time team members * 401(k) with generous ...

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user ... Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO ...

giftHEALTH Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user ... Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO ...

Holder Construction

IT Support Specialist

Columbus, OH · On-site

This is a full-time, in-person position. Key Responsibilities * Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with ...

New

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

... IT Support Specialist on a full time, permanent basis. This is an additional position to our team. We're looking to drive efficiencies throughout our service delivery and increase our customer ...

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All JobsTech Support JobsFull Time Tech Support JobsFull Time Tech Support Jobs in Ohio

Full Time Tech Support information

What are full time tech support jobs?

Full time tech support jobs involve assisting customers or employees with technical issues related to hardware, software, or network systems. Professionals in these roles troubleshoot problems, provide guidance, and often work with ticketing systems to track and resolve issues. Full time positions typically require strong communication skills, patience, and a good understanding of relevant technologies. They may work in various settings, including IT departments, call centers, or remotely, and often have regular business hours, though some roles require evening or weekend shifts.

What are the key skills and qualifications needed to thrive as a Full Time Tech Support, and why are they important?

To thrive as a Full Time Tech Support, you need strong problem-solving abilities, technical knowledge of common operating systems and software, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is important, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These skills and qualities are essential for quickly diagnosing problems, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between Full Time Tech Support vs Help Desk Technician?

AspectFull Time Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, sometimes entry-level
Work EnvironmentOn-site or remote, supporting end-users or internal staffPrimarily help desk or call center setting, assisting users remotely
Employer & IndustryIT departments, tech companies, large organizationsIT service providers, corporate IT support, help desk services
Search & Comparison IntentPeople looking for full-time IT support rolesIndividuals comparing entry-level support roles

Full Time Tech Support and Help Desk Technician roles often require similar certifications and work in comparable environments. The main difference lies in scope: Full Time Tech Support may involve broader responsibilities, including on-site support, while Help Desk Technicians typically focus on remote assistance via phone or email. Both roles are essential in IT support structures and serve different organizational needs.

What are some common challenges faced by full-time tech support professionals, and how can they effectively manage these challenges?

Full-time tech support professionals often encounter challenges such as handling high volumes of requests, troubleshooting complex technical issues, and managing customer expectations. Staying organized and prioritizing tasks can help manage workload effectively. Continuous learning and collaboration with colleagues are also key to resolving unfamiliar problems quickly. Additionally, developing strong communication skills enables tech support staff to explain solutions clearly to users of varying technical backgrounds, making interactions smoother and more productive.
What are the most commonly searched types of Tech Support jobs in Ohio? The most popular types of Tech Support jobs in Ohio are:
Full Time Tech Support jobs near you

IT Support Technician - Full Time

Hartville Hardware & Lumber

Hartville, OH • On-site

$19 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

HRMEnterprises
Hartville, Ohio Locally Owned & Operated Since 1939
You Belong Here.IT Support Technician

Hartville, OHIO | Information Technology

Full-Time40-45 hrs/weekMon-Fri + Sat Rotation
Location
Hartville, OH
Department
Information Technology
Employment Type
Full-Time
Weekly Hours
40-45 hrs. / week
Schedule
Mon-Fri
+ Saturday Rotation
Education
Associate Degree
Preferred
Work Schedule
ScheduleHoursNotesStandard WeekMonday - Friday
8:00 AM - 5:00 PM40-45 hours/weekSaturday RotationShared rotation among
IT Support TechniciansWhen scheduled for Saturday, you receive Sunday off plus one additional weekday off that weekHolidaysRotational availability
requiredShared rotation among the IT team
About HRM Enterprises

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve - driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace and encouraging professional growth and excellence among our team members.

With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career here, with some exceeding 40 years of service. We build careers here, not just jobs.

Position Overview

The IT Support Technician plays a vital role in maintaining the technology systems that keep our business running smoothly. This position provides hands-on support for hardware, software, networking, and end-user systems across our organization. You will troubleshoot issues, assist team members with technical needs, and contribute to IT projects that enhance efficiency at every level of the business.

This role is a great fit for someone who is self-motivated, enjoys solving problems, and takes pride in keeping systems - and people - running at their best.

Key Responsibilities
  • Help Desk Support:Review, prioritize, and resolve help desk requests in a timely manner
  • Hardware Support:Diagnose, repair, and troubleshoot hardware-related issues
  • Software Support:Install, configure, and maintain approved software applications
  • Network Support:Run and terminate network cables; assist with troubleshooting basic network connectivity issues
  • System Deployment:Configure and deploy new systems and devices to end users
  • Cyber Security:Ensure adherence to cybersecurity best practices and maintain compliance with PCI standards to protect systems and sensitive data
  • IT Projects:Support and execute various IT-related projects as assigned
  • Video Surveillance:Review footage, research incidents, and export video files for internal use or law enforcement as needed
Qualifications
Required
  • Proven experience as an IT Support Technician or in a similar role
  • Strong understanding of hardware, software, and network troubleshooting
  • Proficiency with Windows operating systems and Microsoft applications
  • Excellent analytical, communication, and interpersonal skills
  • Self-motivated with the ability to work independently and manage multiple priorities effectively
Education & Certifications
  • Associate degree in Information Technology, Computer Science, Network Administration, or a related field preferred - an equivalent combination of education, training, and hands-on experience may be considered in lieu of a degree
  • Relevant IT certifications preferred, including CompTIA A+, Network+, or equivalent
What We Expect

We seek professionals who thrive in a collaborative environment and share our commitment to going above and beyond. Our core values guide everything we do:

We Do Whatever It Takes
We Give More Than Is Expected
We Are Long-Term Focused

If you are a driven professional who takes ownership, communicates clearly, and genuinely cares about doing the job right - we invite you to join our team.

Why You Will Love It Here
Sundays Off
Competitive Compensation
Medical, Dental & Vision
401(k) with Company Match
Generous Paid Time Off
Team Member Discounts
Wellness Programs
Professional Development
Family-Friendly Hours
Team Events & Milestone Celebrations
Compensation Package
  • Competitive SalaryWe offer a competitive base salary commensurate with your skills, experience, and the current market standards.
  • Health BenefitsComprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
  • Paid Time OffGenerous PTO allowance, allowing you to maintain a healthy work-life balance.
  • Retirement Planning401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
  • Professional DevelopmentOngoing opportunities for professional development and growth within the organization.
  • Team Member DiscountsExclusive discounts on our products and services, fostering a culture of appreciation for our valued team members.
  • Wellness ProgramsParticipation in wellness programs designed to enhance your overall health and well-being.
If you are a compassionate professional who cares deeply about solving problems and supporting the people around you - we would love to hear from you.
HRMEnterprises
Locally Owned & Operated Since 1939 Hartville, Ohio
You Belong Here.
Pre-Employment Screening

All offers of employment are contingent upon the successful completion of a hair follicle drug screening and a criminal background check prior to your first day of employment.

HRM Enterprises, Inc. is an Equal Opportunity Employer.

Apply