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Entry Level Tech Support Jobs (NOW HIRING)

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry. Key Responsibilities: * Provide Tier 1 ...

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

Kline Galland

NIGHT Concierge/Front Desk

Seattle, WA

$22 - $24/hr

Performing entry level tech support to residents as needed * Providing administrative support for community operations including daily Concierge and Maintenance Reports, maintaining resident ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

Job Summary : MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite ... training, or entry-level IT experience. • Working knowledge of: Windows 10 and Windows 11 ...

Apetan Consulting llc

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

This is not an entry-level help desk position--we are seeking someone with proven enterprise IT support experience who can independently resolve the majority of technical issues while knowing when to ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

North Star Health

IT Support Technician I

Springfield, VT · On-site

$28 - $32/hr

This entry-level role serves as a foundation for growth within the Information Technology department and provides hands-on experience supporting clinical and business systems, workstations, mobile ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Technical training, vocational education, military training, or entry-level IT experience.

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Entry Level Tech Support information

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$27K

$43.5K

$66K

How much do entry level tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for entry level tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
More about Entry Level Tech Support jobs
What cities are hiring for Entry Level Tech Support jobs? Cities with the most Entry Level Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Entry Level Tech Support jobs? States with the most job openings for Entry Level Tech Support jobs include:
What job categories do people searching Entry Level Tech Support jobs look for? The top searched job categories for Entry Level Tech Support jobs are:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support Technician

Lightedge

Kansas City, MO

$21 - $28.75/hr

Full-time

Posted 21 days ago

Job description

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point of contact for IT support requests, assisting with hardware, software, account access, and technology setup while delivering excellent customer service.

The ideal candidate enjoys solving problems, learning new technologies, and working with people. Training and mentorship will be provided as you build your technical skills and grow within the Internal IT team.

Responsibilities

End User Support

  • Respond to employee requests through the IT Service Management (ITSM) system.
  • Troubleshoot common hardware, software, printer, Microsoft 365, VPN, Wi-Fi, and account access issues.
  • Provide friendly, professional support in person and remotely.
  • Document issues and resolutions accurately.
  • Escalate issues that require advanced technical support.

Account & Device Support

  • Assist with employee onboarding and offboarding, including account setup and equipment deployment.
  • Configure and deploy Windows and macOS computers following documented procedures.
  • Perform password resets, MFA assistance, and other routine account maintenance.
  • Maintain inventory of IT equipment and software assets.

Team Support & Continuous Learning

  • Assist with software installations, updates, and basic system administration tasks.
  • Create and update knowledge base articles and documentation.
  • Participate in IT projects as assigned.
  • Follow company security policies and report potential security concerns.
  • Continuously build technical skills through training and hands-on experience.
Qualifications

Required

  • High school diploma or equivalent.
  • Interest in technology and helping others solve technical problems.
  • Strong customer service and communication skills.
  • Ability to learn new technologies quickly.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.

Preferred

  • Up to 2 years of help desk, customer service, or technical support experience (including internships or school experience).
  • Familiarity with Windows, macOS, Microsoft 365, and basic networking concepts.
  • Exposure to Active Directory, Microsoft Entra ID, Intune, or similar tools is a plus.
  • CompTIA A+ or other entry-level IT certification is a plus, but not required.
What We're Looking for
  • Positive attitude and willingness to learn.
  • Excellent customer service skills.
  • Strong problem-solving ability.
  • Dependable and accountable.
  • Comfortable working in a fast-paced environment.
  • Passion for technology and continuous improvement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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