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Entry Level Tech Support Jobs (NOW HIRING)

Capgemini

Entry Level Technologist

Chicago, IL

As an Entry-Level Technology Consultant at Sogeti, you will join one of our core practices based on ... supporting cloud transformations, engineering quality at scale, or turning data into business ...

D.LAW INC

Technology Support Associate

Pasadena, CA · On-site

$20 - $30/hr

This is a true entry-level role ideal for someone early in their career or with hands-on experience ... Technology Support Associate Location: Pasadena, CA Hours: Full-Time / 40 hours per week (Mon-Fri ...

New

PREMIER HOME PROS LLC

IT Support Coordinator

Akron, OH · On-site

$17 - $20/hr

IT Support Coordinator Entry Level | On-Site - Akron, OH | $17-$20/hr. (Based on Experience) I Full-Time Position Summary Premier Home Pros is a growing home services company based in Akron, Ohio ...

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.41/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry. Key Responsibilities: * Provide Tier 1 ...

D.Law, Inc.

Technology Support Associate

Pasadena, CA · On-site

$20 - $30/hr

This is a true entry-level role ideal for someone early in their career or with hands-on experience ... Technology Support Associate Location: Pasadena, CA Hours: Full-Time / 40 hours per week (Mon-Fri ...

New

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and ...

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All JobsEntry Level Tech Support Jobs

Entry Level Tech Support information

See salary details

$27K

$43.5K

$66K

How much do entry level tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for entry level tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
More about Entry Level Tech Support jobs
What cities are hiring for Entry Level Tech Support jobs? Cities with the most Entry Level Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Entry Level Tech Support jobs? States with the most job openings for Entry Level Tech Support jobs include:
What job categories do people searching Entry Level Tech Support jobs look for? The top searched job categories for Entry Level Tech Support jobs are:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Entry-Level IT Support Associate

Entry-Level IT Support Associate

Expedient

Lewis Center, OH • On-site

$32K - $37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Columbus / Dublin, OH data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.
If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.
Expedient provides multi-cloud platforms, offers hosting and cyber security, anddata center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com
Sponsorship is not provided.Expedient does not engage with third-party recruiting or staffing firms.
Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.
The Schedule and Shift Premium: This position operates on a regular schedule of Monday through Friday, from 7:30am to 4pm local time and includes an additional bonus, paid out upon completion of the initial training.
Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.
Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $32,000/year ($15.38/hour) - $37,4400/year ($18.00/hour), paid out hourly, can vary depending on market and shift.
Responsibilities:
  • Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc. and escalate more complex tickets as needed.
  • Follow strict security protocols to allow client access requests inside the data center using specific access control criteria.
  • Follow shipping and receiving procedures to ensure the secure transport of equipment to and from the facility.
  • Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support.

Recommended Qualifications:
  • Previous customer-service work experience.
  • Industry certifications (such as CompTIA, A+ or Network+) or equivalent work experience in an IT role or academic experience.
  • Excellent written and verbal communication skills.
  • Strong analytical and independent problem-solving skills.
  • Ability to prioritize and multitask in a fast-paced, time-sensitive environment.
  • Must pass pre-employment screens.

Physical Tasks/Demands:
  • Sitting - stationary/seated position during the workday in order to check in visitors.
  • Walking - must be able escort visitors to their equipment;must be ableto walk the entire perimeter of the physical plant/data center several times during the shifttoconduct hands-onassessments ensuringbuilding safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center.
  • Lifting - frequently lifts lightweight itemsand occasionally lifts heavy-weight materials such as equipment, parts, computer and serverhardware.
  • Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, tomove equipment, install equipment, etc.as required.

Cloud Computing and Data Center Infrastructure as a Service - Expedient
WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.
For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.
We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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