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Entry Level Tech Support Jobs in North Carolina (NOW HIRING)

MSP Service Coordinator

Wilmington, NC ยท On-site +1

$39K/yr

... entry-level IT technicians to join our growing team as a service coordinator. Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide ...

... entry-level IT technicians to join our growing team as a service coordinator. Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide ...

... t requests via phone, email, or chat, including password resets, software installations, and ... Entry Level Job Type & Location This is a Contract position based out of Raleigh, NC. Pay and ...

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Entry Level Tech Support information

See North Carolina salary details

$24.5K

$39.5K

$60K

How much do entry level tech support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for entry level tech support in North Carolina is $39,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,700.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in North Carolina?

The most popular types of Tech Support jobs in North Carolina are:

What are popular job titles related to Entry Level Tech Support jobs in North Carolina?

For Entry Level Tech Support jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in North Carolina look for?

The top searched job categories for Entry Level Tech Support jobs in North Carolina are:

What cities in North Carolina are hiring for Entry Level Tech Support jobs?

Cities in North Carolina with the most Entry Level Tech Support job openings:

Infographic showing various Entry Level Tech Support job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 18% Part Time, 7% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,515 per year, or $19 per hour.

Express technician/Entry level tech

Classic Ford - Shelby

Shelby, NC โ€ข On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 20 days ago


Job description

SUMMARY

Classic Ford is looking for entry-level technicians to join our team. If you want to grow your career and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment. We offer you the opportunity to grow your career and become a certified technician. Come be part of our team! 

WE OFFER:

  • Health, Dental, Medical
  • 401K
  • Paid Time Off

RESPONSIBILITIES:

  • Minor vehicle services
  • Perform video multi-point inspections
  • Use power tools, machine tools, and common hand tools to perform various tasks
  • Keeping work area clean

REQUIREMENTS:

  • No previous experience necessary
  • Good knowledge of automobiles
  • Good analytical and communication skills
  • Good reading, computer, and mathematics skills
  • High school diploma or GED
  • Team player
  • Ability to work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Positive, friendly attitude

About the Dealership

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 40. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education!  We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.