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Entry Level Tech Support Jobs in Pinehurst, NC (NOW HIRING)

Kraken Kinetics

Warhead Fabricator

Pinehurst, NC · On-site

$14.75 - $19.25/hr

This is an entry-level, hands-on role with a clear and accelerated progression path. High ... traditional tech and defense hubs. We are committed to supporting relocation for the right ...

Kraken Kinetics

Warhead Fabricator

Pinehurst, NC · On-site

$20 - $26/hr

This is an entry-level, hands-on role with a clear and accelerated progression path. High ... traditional tech and defense hubs. We are committed to supporting relocation for the right ...

Butterball

IMT Electrical Engineer

Raeford, NC

This person will be responsible for providing electrical and mechanical support in response to ... control technologies. Able to configure, program, and troubleshoot automation equipment.

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Pinehurst, NC

Entry Level Tech Support information

See Pinehurst, NC salary details

$22K

$35.4K

$53.7K

How much do entry level tech support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for entry level tech support in Pinehurst, NC is $35,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $38,200.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What cities near Pinehurst, NC are hiring for Entry Level Tech Support jobs?

Cities near Pinehurst, NC with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Pinehurst, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,376 per year, or $17 per hour.

Entry Level Administrative & Showroom Support

Pinehurst, NC • On-site

Budget Blinds of Mint Hill/Concord/Kannapolis
See more jobs at Budget Blinds of Mint Hill/Concord/Kannapolisexternal

$36K - $48K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Signing bonus

As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings in a showroom setting. You will need an outgoing personality and be able to provide excellent customer service. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects. 
Administrative duties include but are not limited to quoting and ordering window treatments, booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support post-sale.
 
Responsibilities 
  • Assists the current showroom support staff
  • Greet customers upon entering the showroom with a friendly welcome 
  • Understand customers’ requests and respond with the appropriate action which may include 
    • Pricing window treatments
    • Following up on existing orders
    • Providing design advice
  • Manage and organize office tasks as assigned
  • Answer business phones and handle requests
  • Execute defined procedures/processes to eliminate errors and keep the office organized
  • Effectively use office software(s) to  
    • Schedule appointments 
    • Provide quotes
    • Order Products
    • Manage product delivery and installation
  • Manage office supplies and orders as necessary 
  • Resolve customer reported issues or escalate 
  • Follow up with suppliers, customers, and colleagues regarding issues or questions
  • Distribute communications to the team as necessary
  • Oversee all company social media operations, company software and apps, and other IT needs
 
Qualifications
  • Previous sales or customer service experience preferred
  • Outstanding Social Media content creator; familiarity with Meta, Youtube, Ai apps, Tic Toc, etc.
  • Working knowledge of office software and equipment
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office and technology overall
 
Benefits/Perks
  • Career Advancement Opportunities
  • Generous benefits
  • Competitive salary 
  • Ability to earn Bonuses