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Entry Level Tech Support Jobs in Raleigh, NC (NOW HIRING)

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

Alphanumeric

IT Support Specialist

Zebulon, NC

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

Acuren

Entry Level NDT Assistant

Raleigh, NC

$39.40K - $50.50K/yr

... to support our operations in Raleigh, NC and surrounding areas. THIS WILL BE A CALLOUT/TRAVEL ... Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled ...

Varsity Tutors

CompTIA A+ Tutor

Raleigh, NC · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Chapel Hill, NC · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Durham, NC · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Acuren Inspection, Inc.

Entry Level NDT Assistant

Raleigh, NC · On-site

$39.40K - $50.50K/yr

Position Summary Acuren is looking for Entry Level NDT Assistants to support our operations in ... Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled ...

Acuren Inspection, Inc.

Entry Level NDT Assistant

Raleigh, NC · On-site

$39.40K - $50.50K/yr

Position Summary Acuren is looking for Entry Level NDT Assistants to support our operations in ... Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled ...

Acuren Inspection, Inc.

Entry Level NDT Assistant

Raleigh, NC · On-site

$39.40K - $50.50K/yr

Position Summary Acuren is looking for Entry Level NDT Assistants to support our operations in ... Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled ...

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All JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Raleigh, NC

Entry Level Tech Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do entry level tech support jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level tech support in Raleigh, NC is $42,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

Is technical support an entry-level job?

Technical support positions are often entry-level roles that require basic computer skills, problem-solving abilities, and customer service experience. Many employers provide on-the-job training, and certifications like CompTIA A+ can help candidates qualify for these roles.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Tech Support jobs in Raleigh, NC? For Entry Level Tech Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Tech Support jobs? Cities near Raleigh, NC with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,264 per year, or $20.3 per hour.
IT Support Specialist

IT Support Specialist

Alphanumeric Systems, Inc.

Zebulon, NC

$24/hr

Full-time

Posted 18 hours ago

Job description

Alphanumeric is hiring a Manufacturing Technology Assistant to work in Zebulon, NC with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.
Manufacturing Technology Assistant
The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a lively, fast-paced setting.

In this role you will work in an "open work environment" which is an office layout where employees share a large, open space with minimal physical barriers between workstations. The design is to promote collaboration, communications, and sense of community among team members, often with shared desks and minimal individual office walls, essentially the opposite of a traditional cubical-based office setup.

W2 only fully benefitted position
Pay Rate $24 hourly
Key Personal Attributes:
* A positive and proactive mindset.
* Takes initiative in spotting tasks and suggesting subsequent steps.
* Recognizes that although not every task may be glamorous, each one provides a chance to learn and exhibit pride in one's work.
* Excited to learn about and try new activities.
* Recognizes that safety and quality rules are mandatory and diligently strives to adhere to them daily.

Experience:
* A positive attitude matters more than exact experience, but the candidate should be eager to grow their career in IT.
* Although many tasks will be less technical, there will be numerous chances to learn through challenging projects.
* Demonstrated dependability is an important qualifier.
Capabilities:
* Extensive familiarity with Windows PC operating systems and proficiency in Microsoft Office.
* Having strong proficiency in MS Excel is particularly advantageous.
* Capable of lifting and transporting up to 50 lbs for installing / uninstalling PCs, switches, and servers.
* Capable and ready to frequently switch in and out of manufacturing gowns.
Other:
* Need to be present at the plant daily. This role does not offer work-from-home options.
* Occasionally, there may be a requirement to work evenings and weekends to assist with major projects or escort contractors.
Benefits of this Position:
* Great chance to explore various IT and manufacturing technologies and processes.
* Surrounded by a knowledgeable and committed team eager to share their expertise to ensure your success.
* Projects aligned with personal interests can be pursued, provided they deliver value to the client.