ZipRecruiter

Log In

2

Entry Level Tech Support Jobs in Raleigh, NC (NOW HIRING)

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

Alphanumeric

IT Support Specialist

Zebulon, NC · On-site

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

Alphanumeric

IT Support Specialist

Zebulon, NC

$24/hr

Manufacturing Technology Assistant The Manufacturing Technology Assistant role at a local plant is an entry-level position for those eager to deepen IT skills while engaging in crucial work in a ...

TEKsystems

ISP Support Technician

Raleigh, NC

$15 - $15.50/hr

... t requests via phone, email, or chat, including password resets, software installations, and ... Entry Level Job Type & Location This is a Contract to Hire position based out of Raleigh, NC. Pay ...

Revature

Entry Level software Developer

Raleigh, NC · On-site

Revature helps motivated individuals kick start a career in tech. With our Entry Level Software ... Employee engagement team members are assigned to support you during your program * Access to an ...

Revature

Entry Level software Developer

Durham, NC

Revature helps motivated individuals kick start a career in tech. With our Entry Level Software ... Employee engagement team members are assigned to support you during your program * Access to an ...

Varsity Tutors

CompTIA A+ Tutor

Chapel Hill, NC · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Durham, NC · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Raleigh, NC · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

next page

Showing results 1-20

All JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Raleigh, NC

Entry Level Tech Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do entry level tech support jobs pay per year?

As of Jun 19, 2026, the average yearly pay for entry level tech support in Raleigh, NC is $42,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,700.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Tech Support jobs in Raleigh, NC? For Entry Level Tech Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Tech Support jobs? Cities near Raleigh, NC with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,264 per year, or $20.3 per hour.
IT Administrator/ IT Support Specialist

IT Administrator/ IT Support Specialist

Neuwave Systems

Raleigh, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

Salary: $60,000

Are you a private, guarded, introspective person whose the type who cannot sit down to watch a movie?

Do you feel guilty leaving tasks unfinished?

Within your area of expertise, can you come across as domineering and highly critical of others?

Are you impatient while reacting to situations you feel strongly about?

Do you have a fast and factual style of communication?

Are you someone who does not like to take risks or unpredictable situations?

IT Administrator / IT Support Specialist

Location:Raleigh, NC
Job Type:Full-Time, On-Site
Salary:$60,000

About the Role

We are seeking an experienced IT Administrator / IT Support Specialist to manage and support our company's day-to-day technology needs. This is a hands-on position supporting employees, maintaining systems, troubleshooting technical issues, and helping ensure reliable and secure business operations.

This is not an entry-level role. We are looking for someone with professional IT experience, formal training, and the ability to work independently in a small business environment.

Responsibilities

  • Provide on-site and remote technical support for employees
  • Troubleshoot hardware, software, printer, phone, and network issues
  • Configure and maintain computers, laptops, and office equipment
  • Manage Microsoft 365 accounts, permissions, and email systems
  • Support Wi-Fi, VPN access, remote desktop tools, and network connectivity
  • Assist with cybersecurity, software updates, and endpoint protection
  • Handle employee onboarding and offboarding
  • Maintain IT inventory, documentation, and vendor relationships

Requirements

  • 35+ years of professional IT support or systems administration experience
  • Formal IT training and/or industry certifications
  • Strong knowledge of:
    • Windows operating systems
    • Microsoft 365
    • Networking fundamentals
    • Remote desktop and remote support tools
    • Hardware and software troubleshooting
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills

Preferred

  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Experience supporting small businesses
  • Experience with VPNs, VoIP systems, network equipment, and cybersecurity tools

Benefits

  • Employer paid health insurance, dental insurance, life insurance
  • Simple IRA retirement plan with 3% employer match
  • Paid time off and company holidays
  • Professional development opportunities