Help Desk Analyst
Durham, NC · On-site
$18.50 - $25.25/hr
Help Desk Analyst Location: Research Triangle Park, Durham NC Duration: 6 Months Responsibilities include: * Monitoring incoming issues that are resolved by the front line Help Desk staff
Help Desk Analyst
Durham, NC · On-site
$18.50 - $25.25/hr
Help Desk Analyst Location: Research Triangle Park, Durham NC Duration: 6 Months Responsibilities include: * Monitoring incoming issues that are resolved by the front line Help Desk staff
Help Desk Analyst
Durham, NC · On-site
$18.50 - $25.25/hr
Help Desk Analyst Arete Technologies, Inc. offers a set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies ...
Help Desk Analyst
Durham, NC · On-site
$18.50 - $25.25/hr
Help Desk Analyst Arete Technologies, Inc. offers a set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies ...
Help Desk Analyst
$19.75 - $27/hr
This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System ...
Help Desk Analyst
$19.75 - $27/hr
This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System ...
Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...
Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...
Tier III Help Desk Analyst
Durham, NC · On-site
$18.50 - $25.25/hr
Tier III Help Desk Analyst NC FAST requires the services of a Tier III Help Desk analyst to assist with production support analysis and resolution of escalated Help Desk tickets. This is an ...
New
Tier III Help Desk Analyst
Durham, NC · On-site
$18.50 - $25.25/hr
Tier III Help Desk Analyst NC FAST requires the services of a Tier III Help Desk analyst to assist with production support analysis and resolution of escalated Help Desk tickets. This is an ...
New
Help Desk Support Technician
Durham, NC · On-site
$19.25 - $26/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents and assisting customers with hardware and software issues.
Help Desk Support Technician
Durham, NC · On-site
$19.25 - $26/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents and assisting customers with hardware and software issues.
Help Desk Support Technician
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Help Desk Support Technician
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Help Desk Support Technician
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Help Desk Support Technician
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Help Desk Support Technician
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Help Desk Support Technician
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Durham, NC · On-site
$19.75 - $27/hr
Application/Production Support Help Desk Analyst Research Triangle Park, Durham NC 6+ Months Some local travel may be required in performance of the work NC FAST requires the services of an ...
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Durham, NC · On-site
$19.75 - $27/hr
Application/Production Support Help Desk Analyst Research Triangle Park, Durham NC 6+ Months Some local travel may be required in performance of the work NC FAST requires the services of an ...
client Help Desk Analyst Mid-App Support
Raleigh, NC · On-site
$20 - $27.25/hr
CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of PATH NC issues. This is an Application ...
client Help Desk Analyst Mid-App Support
Raleigh, NC · On-site
$20 - $27.25/hr
CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of PATH NC issues. This is an Application ...
client Help Desk Analyst Mid-App Support
Raleigh, NC · On-site
$20 - $27.25/hr
CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of PATH NC issues. This is an Application ...
client Help Desk Analyst Mid-App Support
Raleigh, NC · On-site
$20 - $27.25/hr
CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of PATH NC issues. This is an Application ...
Help Desk Technician
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Help Desk Technician
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
This position will act as the Production Support Manager for the NC FAST Help Desk. This position will be responsible for serving as a technical expert for help desk staff at all levels and for ...
This position will act as the Production Support Manager for the NC FAST Help Desk. This position will be responsible for serving as a technical expert for help desk staff at all levels and for ...
Help Desk Technician
Durham, NC · On-site
$17 - $22/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Help Desk Technician
Durham, NC · On-site
$17 - $22/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Help Desk Technician
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Help Desk Technician
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
HELP DESK ANALYST
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
HELP DESK ANALYST
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
HELP DESK ANALYST
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
HELP DESK ANALYST
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
HELP DESK ANALYST
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
Quick apply
HELP DESK ANALYST
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
IT Help Desk Manager
Raleigh, NC · On-site
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier ...
Quick apply
IT Help Desk Manager
Raleigh, NC · On-site
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier ...
Weekend Help Desk information
See Raleigh, NC salary details
$12.38 - $14.25
2% of jobs
$14.25 - $16.12
6% of jobs
$16.12 - $17.99
12% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$17.99 - $19.86
17% of jobs
The median wage is $21.36 / hr.
$19.86 - $21.73
16% of jobs
$21.73 - $23.60
16% of jobs
$24.54 is the 75th percentile. Wages above this are outliers.
$23.60 - $25.47
12% of jobs
$25.47 - $27.34
7% of jobs
$27.34 - $29.21
6% of jobs
$29.21 - $31.08
3% of jobs
$31.08 - $32.95
2% of jobs
$12
$22
$32
How much do weekend help desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for weekend help desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?
To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.
What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?
Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are Weekend Help Desk jobs?
Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.
What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?
| Aspect | Weekend Help Desk | Weekend IT Support Specialist |
|---|---|---|
| Credentials | Basic certifications (CompTIA A+, Network+) | Similar certifications, sometimes more specialized |
| Work Environment | Help desk or call center, remote or on-site | Technical support, on-site or remote, often in corporate settings |
| Employer & Industry | IT service providers, tech companies, internal support teams | IT departments, managed service providers, corporate environments |
| Search & Comparison Intent | Looking for weekend tech support roles | Seeking specialized IT support roles on weekends |
Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.
What are the most commonly searched types of Help Desk jobs in Raleigh, NC? The most popular types of Help Desk jobs in Raleigh, NC are:
What are popular job titles related to Weekend Help Desk jobs in Raleigh, NC? For Weekend Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Raleigh, NC look for? The top searched job categories for Weekend Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Weekend Help Desk jobs? Cities near Raleigh, NC with the most Weekend Help Desk job openings:
$18.50 - $25.25/hr
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Job description
Help Desk Analyst
Location: Research Triangle Park, Durham NC
Duration: 6 Months
Responsibilities include:
- Monitoring incoming issues that are resolved by the front line Help Desk staff
- Diagnosing the root cause and resolving isolated issues
- Escalating customer issues to development staff
- Recommending product and process improvement strategies based on perceived trends or patterns in field issues
- Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments.
Skill - Required / Desired - Amount - of Experience
- Experience and knowledge of browser-based applications. - Required - 5 Years
- Experience researching, analyzing and interpreting automated system problems. - Required - 5 Years
- Experience working in a Application/Production Support based (not hardware) help desk environment. - Required - 5 Years
- Working knowledge of Social Services and Medicaid programs and systems. - Desired - 5 Years
- Broad knowledge of the NC FAST application and functionality. - Desired - 5 Years
- Experience writing and running SQL queries. - Highly desired - 5 Years
- Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. - Required