Durham, NC · On-site
$19.75 - $27/hr
This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System ...
Durham, NC · On-site
$19.75 - $27/hr
This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Durham, NC · On-site
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$17 - $22/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$17 - $22/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
Quick apply
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
Durham, NC · On-site
$19.75 - $27/hr
Application/Production Support Help Desk Analyst Research Triangle Park, Durham NC 6+ Months Some local travel may be required in performance of the work NC FAST requires the services of an ...
Durham, NC · On-site
$19.75 - $27/hr
Application/Production Support Help Desk Analyst Research Triangle Park, Durham NC 6+ Months Some local travel may be required in performance of the work NC FAST requires the services of an ...
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
Henderson, NC · On-site
$19 - $26/hr
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice ...
This position will act as the Production Support Manager for the NC FAST Help Desk. This position will be responsible for serving as a technical expert for help desk staff at all levels and for ...
This position will act as the Production Support Manager for the NC FAST Help Desk. This position will be responsible for serving as a technical expert for help desk staff at all levels and for ...
$19.75 - $27/hr
This role also requires a high level of customer experience, and is not a hardware based help desk role. Experience and knowledge of browser-based applications. Experience researching, analyzing and ...
$19.75 - $27/hr
This role also requires a high level of customer experience, and is not a hardware based help desk role. Experience and knowledge of browser-based applications. Experience researching, analyzing and ...
Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root cause and resolving isolated issues Escalating customer issues to development staff Recommending ...
Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root cause and resolving isolated issues Escalating customer issues to development staff Recommending ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System ...
$18.50 - $25.25/hr
Industry recognized Help Desk Certification and/or help desk environment experience A PLUS * A ... certification or Network+ certification preferred * Experience in Healthcare or Life Sciences ...
$18.50 - $25.25/hr
Industry recognized Help Desk Certification and/or help desk environment experience A PLUS * A ... certification or Network+ certification preferred * Experience in Healthcare or Life Sciences ...
Durham, NC · On-site
$19.75 - $27/hr
Industry recognized Help Desk Certification and/or help desk environment experience A PLUS * A+ certification or Network+ certification preferred * Experience in Healthcare or Life Sciences preferred
Quick apply
Durham, NC · On-site
$19.75 - $27/hr
Industry recognized Help Desk Certification and/or help desk environment experience A PLUS * A+ certification or Network+ certification preferred * Experience in Healthcare or Life Sciences preferred
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Durham, NC · On-site
The IT Help Desk Specialist position will be a key support role to the IT team by providing timely and efficient technical assistance on computer systems. The position serves as the first point of ...
New
Quick apply
Durham, NC · On-site
The IT Help Desk Specialist position will be a key support role to the IT team by providing timely and efficient technical assistance on computer systems. The position serves as the first point of ...
New
$12.38 - $14.25
2% of jobs
$14.25 - $16.12
6% of jobs
$16.12 - $17.99
12% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$17.99 - $19.86
17% of jobs
The median wage is $21.36 / hr.
$19.86 - $21.73
16% of jobs
$21.73 - $23.60
16% of jobs
$24.54 is the 75th percentile. Wages above this are outliers.
$23.60 - $25.47
12% of jobs
$25.47 - $27.34
7% of jobs
$27.34 - $29.21
6% of jobs
$29.21 - $31.08
3% of jobs
$31.08 - $32.95
2% of jobs
$12
$22
$32
| Aspect | Weekend Help Desk | Weekend IT Support Specialist |
|---|---|---|
| Credentials | Basic certifications (CompTIA A+, Network+) | Similar certifications, sometimes more specialized |
| Work Environment | Help desk or call center, remote or on-site | Technical support, on-site or remote, often in corporate settings |
| Employer & Industry | IT service providers, tech companies, internal support teams | IT departments, managed service providers, corporate environments |
| Search & Comparison Intent | Looking for weekend tech support roles | Seeking specialized IT support roles on weekends |
Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.
$19.75 - $27/hr
Contractor
Posted 6 days ago
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Description:
Either Webcam Interview or In Person
The NC Department of Health and Human Services, the Office of NC FAST is seeking the services of two (2) Bilingual Application/Production Support Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets.
This is an Application/Production Support position where the selected candidate will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role requires someone who has a high level of customer experience and who is bilingual, English and Spanish. This is software based help desk role.
Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System Development and A&I Tech Architects to coordinate system change requests that need to be created, budgeted, approved and implemented. By working closely with business and technical teams to troubleshoot issues, focus is placed on determining the root cause and preventing recurrences. Unresolved issues may need to be escalated to business/policy staff, software developers and/or client implementation specialists.
Responsibilities include:
-Monitoring incoming issues that are resolved by the front line Help Desk staff
-Diagnosing the root cause and resolving isolated issues
-Escalating customer issues to development staff
-Recommending product and process improvement strategies based on perceived trends or patterns in field issues
-Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments.
****local candidate preferred first*****
Best Regards
Alka Bhatia
Sourced by ZipRecruiter
It services
201 - 500 Employees
Cary, NC, US
