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Part Time Help Desk Jobs in Raleigh, NC (NOW HIRING)

Art of Problem Solving

Front Desk Associate

Morrisville, NC

$13 - $16.75/hr

As part-time front desk staff at our location in Morrisville, NC , you will answer phone calls and ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

As part-time front desk staff at our location in Morrisville, NC , you will answer phone calls and ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

As part-time front desk staff at our location in Morrisville, NC , you will answer phone calls and ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Aamp Ventures Llc

Front Desk Sales

Apex, NC · On-site

$10/hr

Through our North Star and values, we inspire the dog-human connection by helping dog parents ... Part-time Pay: $10-12 per hour COVID-19 considerations: www.scenthound.com/apex Company ...

Aamp Ventures Llc

Front Desk Sales

Apex, NC · On-site

$10/hr

Through our North Star and values, we inspire the dog-human connection by helping dog parents ... Part-time Pay: $10-12 per hour COVID-19 considerations: www.scenthound.com/apex Company ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Raleigh, NC

Part Time Help Desk information

See Raleigh, NC salary details

$10

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$32

How much do part time help desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for part time help desk in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Raleigh, NC?

The most popular types of Help Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time Help Desk jobs?

Cities near Raleigh, NC with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

IT Lab Support/Help Desk Technician

Morrisville, NC • On-site

Astrix Inc
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Astrix Incexternal

Part-time

Posted 6 days ago

Job description

Role Overview
We are seeking a part-time, highly skilled onsite IT Support Specialist. This resource will be responsible for helpdesk, onsite support, maintaining, troubleshooting, and optimizing our laboratory technology environment. The ideal candidate will possess a strong blend of macOS/Window PC systems administration expertise and experience supporting specialized scientific equipment and laboratory IT infrastructure.
Key Responsibilities
Scientific & Laboratory IT Support
  • Provide onsite technical support for a variety of laboratory equipment, including but not limited to NestSeq, QXManager, HPLCs, SpectraMax, and microscopes across Windows, Linux, and macOS platforms.
  • Install, validate, configure, and maintain lab software, hardware, and backup systems, ensuring optimal performance and compatibility.
  • Perform regular routine maintenance and software-level calibration of lab equipment workstations.
  • Collaborate directly with scientists and researchers to understand their specific technical workflows and provide tailored IT solutions.
  • Provide technical support to lab personnel, addressing their daily IT-related questions and issues to minimize downtime.
  • Train lab personnel on the proper use and best practices of laboratory workstations.
macOS & Windows Ecosystem Administration
  • Provide technical support with Windows PC related to lab applications, including Empower, QXManager, Softmax Pro, JMP, Graphpad, etc.
  • Provide comprehensive technical support for macOS and related applications, executing deep troubleshooting for both hardware and software issues.
  • Install, configure, and maintain macOS systems, ensuring stringent security and optimal performance.
  • Manage user accounts, permissions, and access controls within the macOS environment.
  • Support a range of Mac applications, including Microsoft Office, Adobe Creative Suite, and specific scientific data analysis software.
  • Support, configure, and manage mobile devices (iPhones, iPads) integrated into the broader Mac environment.
General IT, Data, & Asset Management
  • Troubleshoot and resolve general hardware and software issues, including computer malfunctions, network connectivity problems, and application errors.
  • Assist in the implementation, maintenance, and optimization of data management systems used throughout the lab.
  • Ensure data security and integrity by implementing, enforcing, and assisting users with robust data backup and recovery procedures.
  • Assist in the development of IT asset management workflows and conduct regular system health checks.
Documentation & Compliance
  • Maintain accurate, up-to-date documentation of lab system configurations, troubleshooting steps, and ongoing maintenance procedures.
  • Document accessible IT procedures, FAQs, and protocols for lab personnel.
  • Adhere strictly to all laboratory safety protocols and procedures while performing onsite duties.

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