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Part Time Help Desk Jobs in Raleigh, NC (NOW HIRING)

Aamp Ventures Llc

Front Desk Sales

Apex, NC · On-site

$10/hr

Through our North Star and values, we inspire the dog-human connection by helping dog parents ... Part-time Pay: $10-12 per hour COVID-19 considerations: www.scenthound.com/apex Company ...

Aamp Ventures Llc

Front Desk Sales

Apex, NC · On-site

$10/hr

Through our North Star and values, we inspire the dog-human connection by helping dog parents ... Part-time Pay: $10-12 per hour COVID-19 considerations: www.scenthound.com/apex Company ...

Fuquay Ophthalmology and Glaucoma, PC

Be Seen First

Medical Front Desk Receptionist

Fuquay Varina, NC · On-site

$18 - $21/hr

Medical Front Desk Receptionist Fuquay-Varina, NC Part-time • 3-4 days per week $18-$21 per hour ... Make a difference every day by helping patients see their best. Fuquay Ophthalmology & Glaucoma is ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Raleigh, NC

Part Time Help Desk information

See Raleigh, NC salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for part time help desk in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Raleigh, NC? The most popular types of Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Help Desk jobs? Cities near Raleigh, NC with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Raleigh, NC as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.
Desk Assistant - Granville Towers

Desk Assistant - Granville Towers

American Campus Communities

Chapel Hill, NC • On-site

Part-time

Posted 6 days ago

American Campus Communities rating

6.0

Company rating: 6.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

154th of 216 rated facilities management

Job description

Desk Assistant - Granville Towers
Department: Property Admin
Employment Type: Part Time
Location: Granville Towers - Chapel Hill, NC
Reporting To: Regional Director
Description
The Desk Assistant is a representative of the staff, serving an important role in developing a sense of community. The desk assistant is responsible for three areas of accountability. These areas are the keys to the orderly operation of the front desk.
Essential Duties and Responsibilities (other duties may be assigned):
MAINTAIN COMMUNITY STANDARDS AND SAFETY
  • Assist in identifying and reporting maintenance and safety problems.
  • Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
  • Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire alarm panel and of fire safety equipment.
  • Assist in security checks of the property while on duty.
  • Know emergency telephone numbers.
  • Assist in the supervision of student conduct and noise levels throughout the Community (i.e. periodic checks of front fire lane and other areas as assigned), and the notification of the On-Call PA's for other issues.
  • Assist in the communication and interpretation of policies and regulations.
  • Assist in maintaining established quiet hours.

ASSIST STUDENTS: PROVIDE CUSTOMER SERVICE
  • Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
  • Assist in providing information on campus services and agencies.
  • Ensure that proper procedures are adhered to in the issuance and return of equipment.
  • Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors.

PERFORM ADMINISTRATIVE TASKS
  • Assist the professional staff during check-in and check-out.
  • Maintain all administrative logs as designated by the professional staff.
  • Perform other tasks as assigned by the management staff.
  • Maintain punctuality to assigned shifts.

American Campus Communities Culture Commitments
  • Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
  • The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
  • Serve as an American Campus representative and liaison in all interactions.
  • Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge and Expertise
  • A High School diploma or equivalent and related experience.
  • Customer service experience.

What American Campus Communities employees say

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